My Online Schooling Ltd Reviews 

118
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

LSBSS offer great courses at a reasonable and affordable price, i feel confident in the knowledge that i have gained through my LSBSS cerificate look forward expand and added value to it, its a rewar... See more

Rated 5 out of 5 stars

They could not do more for my son. My son is autistic and has adhd. Mainstream school has not worked out for us. He has thrived since attending MOS. I am in daily communication with his teacher, who h... See more

Rated 5 out of 5 stars

This has been the most amazing school experience for my child who started in year 4 and now going in to year 7. The teachers have been fantastic, kind, caring and inspirational. My child has increased... See more

Company replied

Rated 3 out of 5 stars

Last academic year my two boys took English and Math classes only. Firstly I wasn’t very satisfied with teachers, I was hoping to for them to give more help , every time my son will write email... See more

Company replied

Company details

  1. Education & Training

Written by the company

My Online Schooling is a Cambridge International accredited online Primary and Secondary school.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(118)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have 3 children in MOS

I have 3 children in MOS. They joined January 2018 and the school has expanded and developed over that time. They are currently in years 6 and 7. (I have twins) The children enjoy their classes. Class sizes are small but have obviously grown since the pandemic. Previously there were sometimes 2 or 3 in some classes now there’s always around 15 which is fine and actually more fun for the kids. They were providing opportunities for adventure weekends in autumn and summer terms but that’s obviously stopped due to covid. The fees can be paid monthly and you can pay per subject rather than buying a block or core subjects which i prefer. The admin are open to ideas and new subjects which i like. They are a young team who seem to be forward thinking. A really good option for those home educating who want some structure during the day.

September 24, 2020
Unprompted review
My Online Schooling Ltd logo

Reply from My Online Schooling Ltd

Hi Sarah,

Thank you for your lovely feedback and recommendation. We are so glad to hear your children are enjoying learning with us!

We hope you all have a fantastic half-term break when it comes.

Warm regards,

MOS Team

Rated 5 out of 5 stars

So Pleased We Chose MOS

It saddens me to see the 2 negative reviews from people who haven't actually enrolled their children in the school - I get their gripes - but it doesn't really provide an accurate reflection of all the great things this school has to offer. So, as a parent whose child has been at MOS for a year now, I thought I'd give my opinion.

My daughter was in Yr 10 when I removed her from the mainstream secondary she had been attending since Yr 7. Initially, she was very happy at that school but when she was in Yr 9 it was taken over by an academy and in the year since, she went from loving school to hating it and her mental health was suffering. She was exhausted with ridiculously long days plus hours of homework every day and so stressed because of the school's new punitive ethos that she wasn't eating or sleeping.

On the recommendation of a friend, we looked at MOS and they ticked all of our boxes. I enrolled my daughter and since then, we have moved internationally, mid-pandemic (!) and my daughter has not missed any education which is incredibly important at GCSE level. She is now in Yr 11 and doing so well. Her mental health recovered very quickly after joining MOS, she enjoys her lessons, likes all of her teachers and her grades have improved in every subject. Importantly, she has plenty of free time left after her classes and homework to enjoy other activities and maintain a healthy school/life balance. She loves school again and is really positive about her upcoming GCSE exams.

MOS, even during what have been very difficult times recently, has maintained good communication and both clubs and courses offered continue to develop and evolve. I couldn't be happier that I chose to send my daughter to MOS and although we no longer live in the UK, she likes the school so much that she may well decide to go on to complete her A levels with them rather than transferring into the local system.

If you are considering MOS for your child, I hope this gives you some reassurance as it comes from a family that has had a child enrolled in MOS for a year now and who is still there, as opposed to people who had admin issues at the start and went no further - please also consider the admin staff have been inundated with record numbers looking for online alternatives in these times of COVID.

Both my daughter and I couldn't be happier with our experience of MOS!

September 11, 2020
Unprompted review
My Online Schooling Ltd logo

Reply from My Online Schooling Ltd

Hi there,

Thank you so much for your positive feedback and recommendation. We are delighted to hear how well My Online Schooling is working for your daughter, and the brilliant all-round progress she has made since learning with us. We are so happy to know that your daughter's wellbeing has improved and that she is enjoying learning again - this is something we continually strive for for the children and young people who learn with us.

Wishing you and your daughter a wonderful half-term break, and looking forward to welcoming you back in November.

Warm regards,

MOS Team

Rated 1 out of 5 stars

I cancelled within the 14 day cooling…

I cancelled within the 14 day cooling off period and was told a refund will be issued immediately. After chasing twice no refund has been given, I have now had to contact the bank to arrange a charge back. Very poor customer service.

August 29, 2020
Unprompted review
My Online Schooling Ltd logo

Reply from My Online Schooling Ltd

Hi Nathan,

Please accept our apologies for any delay in responding to your query regarding your refund. We are currently experiencing an unprecedented volume of enquiries, however our Admin team aim to respond to all emails within at least 48hours.

You will now have received your refund, and an email from our Administration team to follow up on any questions you may have.

Once again, please accept our apologies for any inconvenience caused.

All the best,

MOS team

Rated 5 out of 5 stars

MOS review 2020

My son started with MOS after two issues of bullying, at two separate state schools.
MOS have been very accommodating, friendly and helpful - certainly in welcoming my son on-board.
Teaching has generally been very good - a small no. of staff changes last summer, but nothing that had a great impact on my son's learning.
The admin staff have been very helpful as well throughout our journey!
Have a flexible monthly payment plan which helps. Oh and they do communicate on a regular basis, which is refreshing ...
My son has now 'graduated' from Yr12 and will be sad to leave, but is looking forward to his next challenges in Sixth Form (and then Uni!)
Overall, very happy :-)

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

My children are both using this online…

My children are both using this online school. I am generally impressed by the quality of teaching, and the availability of staff on the phone for queries and comments. They have a flexible payment system, unlike other internet schools that require annual commitment to a contract. My children are learning at an age-appropriate level, and given homework weekly for their subjects. The learning software platform is easy to navigate and the teachers can be contacted outside lesson times. This is a very good service if you are looking for a National Curriculum provider.

November 7, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look