I am extremelly happy and satisfied with the professional and fast response from Mr Jeremy in handling my case. Thanks so much to him and the rest of all the employees that work for this great company... See more
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Second UPDATE: Angel has asked me to remove my negative review and it was promised that they will do the refund in 5-7 working days. After 7 working days i have informed them that i still didn't r... See more
Mine was a confusing experience. Which cleared up by being resolved very quickly. Thank you for being understanding. I appreciated the quickness of my case.... See more
What made my experience great was the fact that the company took their time and made effort to look into the matter. I'm thankful that things could be sorted and really appreciate that you guys made c... See more
4.1
Great
379 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Help. I need contact details
Can someone tell me how to contact mypastimes club, I can't find any contact details , they have been. Taking £30 from my account, I dont know why or what I've signed up for, please someone help..
May 29, 2025
Unprompted review
I would like to thank Emily for her…
I would like to thank Emily for her prompt assistance in handling the issue at hand.
Service like this puts your business in a very good light with your customers. Thank you Emily
May 13, 2025
Unprompted review
Alero help me solve my problem!!
May 2, 2025
Unprompted review
scamming bastards!!!
Still scamming bastards
Took money from my account without my knowledge for a gift card I didn't ordered. Then when I complained and ask for it back first said not possible I have to spend it on something from their shop. Then when I wrote a review here got an email saying delete it and we will send u ur money back. Been 3 weeks now and still no money. So the review is coming back. Will be going to my bank for them to sort it out. Definitely not recommend u can just throw ur money out the window and might get better result.
March 28, 2025
Unprompted review
WHY is my card being debited when I did…
WHY is my card being debited when I did not sign up.
The service lady Aly was very helpful.
I have cancelled whatever was signed up to.
debits made 15 MARCH, 18 MARCH AND 01 APRIL
April 1, 2025
Unprompted review
Thank you for your service,Emerald
April 8, 2025
Unprompted review
The one that i like about the website… their accommodating customer service
The one that i like about the website is it’s catchy and the customer service are seen easily and easily to reached out.
April 4, 2025
Unprompted review
U just took money out of my account…
U just took money out of my account without letting me know
February 22, 2025
Unprompted review
Exceptional service from Ann
Exceptional service from Ann
Good job
February 24, 2025
Unprompted review
Accidental Account
I became aware of My Pastimes when I noticed a regular amount being deducted from my bank account.
When I contacted them I was dealt with by Bobby he was helpful, efficient and sympathetic.
If the final result is as effective as him I will be happy to recommend them to others that would be more suitable for, like my grandchildren,
February 20, 2025
Unprompted review
Escalation team is in touch and Kenny…
Escalation team is in touch and Kenny is helping to resolve the issue
February 19, 2025
Unprompted review
Great help
Carmen helped a lot with the query and was very helpful
February 18, 2025
Unprompted review
Good service from Nicholan.
February 17, 2025
Unprompted review
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