I am extremelly happy and satisfied with the professional and fast response from Mr Jeremy in handling my case. Thanks so much to him and the rest of all the employees that work for this great company... See more
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Second UPDATE: Angel has asked me to remove my negative review and it was promised that they will do the refund in 5-7 working days. After 7 working days i have informed them that i still didn't r... See more
Mine was a confusing experience. Which cleared up by being resolved very quickly. Thank you for being understanding. I appreciated the quickness of my case.... See more
What made my experience great was the fact that the company took their time and made effort to look into the matter. I'm thankful that things could be sorted and really appreciate that you guys made c... See more
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Hasn’t replied to negative reviews
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I dealt with Anne from customer service…
I dealt with Anne from customer service who was able to sort out my request and refund my money
Max intervention
Max gave me the informations I needed, he was kind.
Willing to listen.
Willing to help without trying to entice one into other deals which I appreciated.
Nicolan was very helpful i dealing…
Nicolan was very helpful i dealing with my support request
Promptness
Not happy till you refund my money
Not happy till you refund my money
Professional and reassuring manner
I liked the way the agent listened to my query; and responded in a clear, professinal and reassuring manner
Fraud on your card, fraud on Trustpilot. Avoid.
Further, they seem to suggest in an email that refunding their fraudulent charges on my card depends on me removing my 1-star review in which I warned everyone here that this is plain scam. Quote:
"I would appreciate it if you would proceed to delete the bad review posted on our Trustpilot page to allow me to finalize the full refund."
No wonder we see 5-star reviews all over. Well, this will not work on me, my honesty is worth more than your charges on my card. So:
This company is plain scam. Avoid.
thank you ann
They assisted me very well and they…
They assisted me very well and they have quick response. Special thanks to van who assisted me.
How do I contact this company? Please how do I contact this company?
Please how do I contact this company?
I bought a shoe from them up to a week now I have not received it. Today I was debited £39.86 with out my consent.
Can someone direct me how to contact them, their website is not opening.
Robery,i want delete acount and ists…
Robery,i want delete acount and ists big problem, i dont have money back
Customer Service is great
Customer Service is great. Imani is very helpful. He has a lot of knowledge in what he is doing.
My experience with Lenor was great she…
My experience with Lenor was great she helped me a great deal and I appreciated her help and she also solved my problem.
Zoe was gr8 to deal with very…
Zoe was gr8 to deal with very professional
Cancelation process was very easy,
Cancelation process was very easy,
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