My Pension Choices Reviews 

375
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting the wonderful support they received. Customers frequently mention that the staff are exceptionally polite, incredibly knowledgeable, and very patient when discussing complex pension options. Consumers truly appreciate the clear, straightforward approach and the way representatives listen carefully to personal concerns without applying any sales pressure. People consistently note that the helpful team efficiently gathers financial details and seamlessly connects individuals with appropriate professional advisors for long-term planning. Reviewers feel completely reassured knowing they are speaking with trustworthy people who successfully point them in the right direction.

What people talk about most

Staff

Users describe positive interactions with staff members who are consistently described as polite, friendly,... See more

Customer service

Clients share high satisfaction on customer service, highlighting courteous and practical initial telephone... See more

Service

Reviewers highlight high satisfaction with the service, frequently praising helpful, cheerful, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady I was talking with was extremely helpful and competent in everything I enquired about. Although it wasn’t a long call she understood what I was asking and gave me reassurance as to my next... See more

Company replied

Rated 5 out of 5 stars

Dom was friendly and professional, he answered all of my questions perfectly and gave me the information I needed. Based on my call with Dom I am moving on to the next stage, happy that I contacted th... See more

Rated 5 out of 5 stars

Having a great deal of stress and difficulty trying to sort out my pension pot with Aegon. Complete nightmare to actually get anywhere with anyone from that company!! Spoke to Robert Wood at My Pensio... See more

Company replied

Rated 5 out of 5 stars

Nicholas was very cheerful and happy to answer all my questions and break down what this service can provide

Company replied


Company details

  1. Pension Fund
  2. also in
  3. Asset Manager Service
  4. Investment Service
  5. Tax Advisor

About My Pension Choices

Written by the company

Here at My Pension Choices, our goal is to provide all UK retirees with access to the trusted advice and support they need to make the most informed choices for their retirement.

MyPensionChoices.com is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to the delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.

Regulatory Disclosures

Contact info

4.8

Excellent

TrustScore 5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(375)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr Mohammed introduced himself

Mr Mohammed introduced himself, took the details and arranged an appointment. There was no pressure in any commitments.

December 2, 2024
My Pension Choices logo

Reply from My Pension Choices

Good afternoon,

Thank you for taking the time to share your feedback!

Our aim is to connect our customers with the very best financial advice, so we’re delighted to hear you had a professional and pressure-free experience with our service.

Many thanks,
The My Pension Choices Team

Rated 4 out of 5 stars

Gentle Prospecting?

Spoke to very nice lady who’s job was really to gain an appointment with Financial Adviser! What I actually wanted was an annuity quote.

November 18, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Trevor,

Thank you for your review and for sharing your experience with us.

Our goal is to connect customers with the financial advice they need. A financial adviser can help by comparing some of the best annuity rates available including providing an annuity quote.

If you’d like to explore this further, please don’t hesitate to get in touch—we’d be happy to assist.

Best regards,
The My Pension Choices Team

Rated 5 out of 5 stars

After contact I was immediately put…

After contact I was immediately put through to a pension service provider who was very helpful and now my plan is moving forward. Thank you

November 18, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Adrian,

We’re glad you have had such a pleasant experience and found the help that you need.

Our aim is to connect people with quality financial advice, so it’s great to see you found our service helpful.

Thanks again,
The My Pension Choices team

Rated 5 out of 5 stars

Very good service

Very good service

November 6, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Tyrone,

Thank you for sharing your kind words and for leaving a 5-star review.

Our aim is to connect people with the very best financial advice so it’s great to see you found our service helpful.

All the best,
The My Pension Choices team

Rated 5 out of 5 stars

Very efficient guy.

Very efficient guy.

October 28, 2024
My Pension Choices logo

Reply from My Pension Choices

Hello Karen,

Thank you for sharing your kind words and for leaving a 5-star review.

Our aim is to connect people with the very best financial advice, so it’s great to see you found our service helpful and efficient.

Many thanks,
The My Pension Choices team

Rated 4 out of 5 stars

Fast response

Fast response

October 23, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Steve,

Thank you for leaving a review.

Our aim is to connect people with quality financial advice, so it’s great to see you had a fast response and found our service helpful.

Many thanks,
The My Pension Choices team

Rated 4 out of 5 stars

Pension review

Very pleasant and to the point with no selling

October 14, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Mark,

Thank you for your kind feedback!

Our aim is to connect people with the very best financial advice, so we’re glad to hear you had a straightforward and pleasant experience and enjoyed our service.

Thanks again,
The My Pension Choices team

Rated 5 out of 5 stars

I was guided to the best deal that…

I was guided to the best deal that suited my retirement needs. Excellent service.

September 19, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Steve,

We really appreciate you leaving a review.

Our aim is to connect people with the very best financial advice, so it’s fantastic to hear you had an excellent experience with our service!

Many thanks,
The My Pension Choices Team

Rated 5 out of 5 stars

Very professional and gave me good…

Very professional and gave me good advice and going to sort out a better deal on my pension

September 5, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Stuart,

Thank you for leaving a review.

We aim to connect consumers with the right financial advice, so we’re glad you received a professional experience and were satisfied with our service.

Best wishes,
The My Pension Choices Team

Rated 4 out of 5 stars

Pension query

Question answered and resolved quickly

July 17, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Adrian,

We really appreciate your review.

We want to help all our users find the financial advice they need so we’re glad you had your questions answered and resolved quickly! Thanks for using our service.

Kind regards,
The My Pension Choices team

Rated 4 out of 5 stars

Very helpful

Very helpful. Explained all the options in a clear and easy to understand way

May 13, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Martin,

We really appreciate your review.

We want to help all our users find the financial advice they need so we’re glad you enjoyed the experience. Thanks for using our service!

All the best,
The My Pension Choices Team

Rated 5 out of 5 stars

Great advice and patience

The lovely man on the phone call was a delight, he was very attentive and doing his best to give me the correct advice and sort out my options.

May 7, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Tracy,

Thank you for sharing your kind words and for leaving a 5-star review.

Our aim is to connect people with the very best financial advice so it’s great to see you found our service helpful.

Thanks,

My Pension Choices Team

Rated 4 out of 5 stars

So far

So far, my contact has provided the answers/information requested.

April 16, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Colin

Thanks for using our service and leaving your review.

We love hearing from customers we’ve been able to help and we’re glad you were satisfied with our service.

Thanks

The My Pension Choices Team

Rated 4 out of 5 stars

Very helpful

Very helpful

April 9, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Brian

Thank you for leaving a review.

We aim to connect you with the right financial advice for your needs, so we’re glad you were satisfied with our service.

Many thanks.

The My Pension Choices Team

Rated 5 out of 5 stars

Everything was explained in detail and…

Everything was explained in detail and the financial advisor I was put in touch with was first class

February 27, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi Phil,

Thank you for leaving a review.

We aim to connect you with the right financial advice for your needs, so we’re glad you were satisfied with our service.

Best wishes,

The My Pension Choices Team

Rated 5 out of 5 stars

So far the service I have received has…

So far the service I have received has been very good and they have been patient with me after mislaying some of my documents..Now I have all the information I need to seek their advice I will arrange a proper appointment with them

February 21, 2024
My Pension Choices logo

Reply from My Pension Choices

Hi David,

We’re glad you have had such a pleasant experience and found the help that you need.

Our aim is to connect people with quality financial advice so it’s great to see you found our service helpful.

Best wishes,

The My Pension Choices Team

Rated 5 out of 5 stars

Adviser answered all my questions…

The Adviser answered all my questions to the point with additional information given as well. A full recommendation for this company.

February 20, 2024
My Pension Choices logo

Reply from My Pension Choices

Hello,

We’re glad you have had such a pleasant experience and found the help that you need.

Our aim is to connect people with quality financial advice so it’s great to see you found our service helpful.

Best wishes,

The My Pension Choices Team

Rated 5 out of 5 stars
My Pension Choices logo

Reply from My Pension Choices

Thank you for sharing your kind words and for leaving a review.

Our aim is to connect people with quality financial advice so it’s great to see you found our service helpful.

Many thanks

The My Pension Choices Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look