The lady I was talking with was extremely helpful and competent in everything I enquired about. Although it wasn’t a long call she understood what I was asking and gave me reassurance as to my next... See more
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Dom was friendly and professional, he answered all of my questions perfectly and gave me the information I needed. Based on my call with Dom I am moving on to the next stage, happy that I contacted th... See more
Having a great deal of stress and difficulty trying to sort out my pension pot with Aegon. Complete nightmare to actually get anywhere with anyone from that company!! Spoke to Robert Wood at My Pensio... See more
Company replied
Nicholas was very cheerful and happy to answer all my questions and break down what this service can provide
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Company details
About My Pension Choices
Written by the company
Here at My Pension Choices, our goal is to provide all UK retirees with access to the trusted advice and support they need to make the most informed choices for their retirement.
MyPensionChoices.com is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to the delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Unit 5 Airport West, Lancaster Way, Yeadon, LS19 7ZA, Leeds, United Kingdom
- 0800 008 6064
- enquiries@mypensionchoices.com
- mypensionchoices.com
4.8
Excellent
375 reviews
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Reply from My Pension Choices
Thanks so much for your review and for letting us know how happy you were with our service.
We want to help every customer find the financial advice they need so we’re glad you were satisfied with our service.
Many thanks
The MyPensionChoices Team
Very courteous phone call
Very courteous phone call, explained that I had a few issues and was not looking for a pension at the moment.
July 26, 2023
My experience was a breeze
My experience was a breeze, all the people that helped me with my decision were really helpful and speaking to them felt like they were friends. I felt they helped me make the right decision, as it can be a bit stressful trying to work out what’s best for your retirement years. Very happy, they even asked if I needed help with forms😁👍brilliant, you rarely find that these days!
July 11, 2023
Reply from My Pension Choices
Hi Nancy
Thanks so much for your review and for letting us know how happy you were with our service.
We want to help every customer find the financial advice they need so we’re glad you were satisfied with our service.
Many thanks
The My Pension Choices Team
The quick response from an advisor
The quick response from an advisor
Who gave me all my options what I could do with my pension I would recommend to anyone
July 11, 2023
Reply from My Pension Choices
Hi Stephen
We love hearing about customers who have found the advice they need, so thanks for leaving your review.
Thanks
The My Pension Choices Team
Very helpful and detailed
Very helpful and detailed. Gave us confidence in the decisions we intend to make
July 9, 2023
Reply from My Pension Choices
Hello Neil
Thank you for sharing your kind words and for leaving a review.
Our aim is to connect people with quality financial advice so it’s great to see you found our service helpful.
Thanks
The My Pension Choices Team
Very pleased with the service provided.
June 21, 2023
Reply from My Pension Choices
Dear Geoffrey
Thank you for leaving a review.
We aim to connect you with the right financial advice for your needs, so we’re glad you were satisfied with our service.
Thanks,
The My Pension Choices Team
Great service
I had a call back from a pension advisor within the day after completing the online request form. The pension advisor provided me with useful information to help me make informed choices about my pension and about when I might plan my retirement based on income needs.
June 7, 2023
Reply from My Pension Choices
Hi Hayley,
Thanks so much for your review and for letting us know how happy you were with our service.
We want to help every customer find the financial advice they need so we’re glad you were satisfied with our service.
Best wishes,
The My Pension Choices Team
Very helpful and great advice
Very helpful and great advice. I had no real idea what was involved in consolidating pensions and the benefits available to me now that I am over 55.
May 22, 2023
Reply from My Pension Choices
Hi,
We’re glad you have had such a pleasant experience and found the help that you need.
Our aim is to connect people with quality financial advice so it’s great to see you found our service helpful.
Best wishes,
The My Pension Choices Team
Very efficient and helpful
May 9, 2023
Reply from My Pension Choices
Hi Heather,
Thanks so much for your review and for letting us know how happy you were with our service.
We want to help every customer find the financial advice they need so we’re glad you were satisfied with our service.
Best wishes,
The My Pension Choices Team
Very useful and relevant advice…
Very useful and relevant advice provided. All my questions answered.
May 8, 2023
Reply from My Pension Choices
Hello Rachel,
Thank you for sharing your kind words and for leaving a review.
Our aim is to connect people with quality financial advice so it’s great to see you found our service helpful.
Best wishes,
The My Pension Choices Team
Very informative and helpful
Very informative and helpful, I will be happy to use them for as my advisors on my pension .
April 23, 2023
Reply from My Pension Choices
Hi,
We love hearing about customers who have found the advice they need, so thanks for leaving your review.
Best wishes,
The My Pension Choices Team
Very friendly staff and all relevant…
Very friendly staff and all relevant advice as clear.
April 23, 2023
Reply from My Pension Choices
Hi Kenneth,
Thanks for using our service and leaving your review.
We love hearing from customers we’ve been able to help and we’re glad you were satisfied with our service.
All the best,
The My Pension Choices Team
An excellent service with unbiased…
An excellent service with unbiased advice regarding financial planning I would thoroughly recommend these independent professional advisors & would have no hesitation whatsoever in recommending their services.
February 23, 2023
Reply from My Pension Choices
Hi Eamon,
We really appreciate your review.
We want to help all our customers find the financial advice they need so we’re glad you enjoyed the experience. Thanks for using our service!
Best wishes,
The My Pension Choices Team
I was expecting an online calculator…
I was expecting an online calculator but was enticed into an effective "cold call"
February 22, 2023
Unprompted review
Reply from My Pension Choices
Hi Karl,
Customer experience is a priority for us and we’re sorry we’ve not met your expectations on this occasion.
As a company, for over 10 years we've been connecting customers with the advice they specifically need, so we’re sorry we’ve not met your expectations on this occasion.
If there is anything we can do to help you right now, please don’t hesitate to contact us at: enquiries@mypensionchoices.com
Thanks,
The My Pension Choices Team
If you are looking for an instant idea…
If you are looking for an instant idea of how much your pension drawdown figures could be don't bother you will not get any instant quotes or estimates . Just to clarify you will be directed to a page saying somebody will call you which is not what i wanted at all. And you need to ask yourself would you trust a company who use underhand tactics like this.
December 21, 2022
Unprompted review
Reply from My Pension Choices
Hi Arthur,
We try to connect every customer with the advice they need and put you in touch with an FCA-regulated financial adviser who can advise on accessing your pension via drawdown.
We’re sorry we didn't meet your expectations, but hope that if you do take up the free consultation with the expert adviser it is of help to yourself.
If there is anything we can do to help you right now, please don’t hesitate to contact us at enquiries@mypensionchoices.com
Thanks,
The My Pension Choices Team
Very easy to communicate with
October 26, 2022
Reply from My Pension Choices
Hello Paul,
Thank you for sharing your kind words and for leaving a 5-star review.
Our aim is to connect people with quality financial advice so it’s great to see you found our service helpful.
All the best,
The My Pension Choices team
Good Guys.
Spoke to a very pleasant young lady who was both helpful and informative.
Until our conversation this morning I had been slightly unsure about what to do or who to trust, especially in todays world of 'rip offs' and scams but now I feel more settled after a simple follow up call. Thank you.
April 9, 2022
Reply from My Pension Choices
Hi Paul,
Thanks so much for your review and for letting us know how happy you were with our service.
We want to help every customer find the financial advice they need so we’re glad you were satisfied with our service.
Thanks again,
The My Pension Choices team
Pension advice
I was put in touch with a pension adviser who was able to give me good advice.
April 8, 2022
Reply from My Pension Choices
Hi Stephen,
We really appreciate your review.
We want to help all our users find the financial advice they need so we’re glad you enjoyed the experience. Thanks for using our service!
Kind regards,
The My Pension Choices team
A very professional service from Ellie…
A very professional service from Ellie clear and concise
March 31, 2022
Reply from My Pension Choices
Hi Richard,
We love hearing about customers who have found the advice they need, so thanks for leaving your review.
Kind regards,
The My Pension Choices team
I had a local company phone I told them…
I had a local company phone I told them that I was busy could they please call me the next day at 11.00 the phone call never came so the next day which is today I rang them back I was on the phone for over 3 hours and nobody answered I also phoned my pension choices direct and had the same problem so I have given up with this company
February 9, 2022
Unprompted review
Reply from My Pension Choices
Hi Andrew,
We try to connect every customer with the advice they need with maximum efficiency, so we’re sorry to hear there were problems with your enquiry.
Although we initially matched you with one of our partner firms, our customer experience team realised you were a better fit for another partner, whom we connected you with.
We do aim to connect our customers quickly to our expert partners and are sorry that we didn't meet your expectations on this occasion.
If you need any further assistance, please email us at enquiries@mypensionchoices.com, and our friendly customer experience team will help you get the support you need.
Kind regards,
The My Pension Choices team
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