Putting your trust towards the cash out of your pension is stressful also the fact you don’t turn any age twice! You do need the advisors advice ! Not cheap but competent following through with deliv... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole process was a positive experience, they took into account my situation and listened to my wishes. With their help I was able to make an informed decision from the options available to me. Ev... See more
Company replied
I used My Pension Expert 8 years ago when I first started my private pension. It was a very worrying time when hearing of all the scams going around and people losing their life long savings. Having... See more
Company replied
Wonderful people. Knowledgeable and supportive. Nothing is too much trouble. All my queries answered straight away. My personal advisor was always in contact and kept me updated every step of the way.... See more
Company replied
Company details
Written by the company
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Written by the company
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Contact info
Colonnades house, DN1 3BW, Doncaster, United Kingdom
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Pension Expert
Hi Steve,
Thank you for your 5-star review! We’re really pleased you had such a great experience. We are always here if you need further support!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Customer,
Thank you for your kind review! We’re so pleased to hear you found the service great and our team lovely. We are always here if you need further support!
Elyse at My Pension Expert
Very professional and expert service
I was very impressed with the way everything was handled. I was guided through the entire process very professionally and was given excellent advice relevant to my circumstances and requirements.
March 17, 2026
Reply from My Pension Expert
Hi Tony,
Thank you for your lovely review! We’re delighted to hear that you were impressed with how everything was handled and that you felt well guided throughout the process. We are always here if you need further assistance!
Elyse at My Pension Expert
Very smooth transaction
Very smooth transaction and regular up dates. Excellent Service.
March 11, 2026
Reply from My Pension Expert
Hi Harold,
Thank you for your 5-star review! We’re delighted to hear that you found the process smooth and appreciated the regular updates. Providing clear communication and a high level of service is very important to us, so it’s great to know we met your expectations!
Elyse at My Pension Expert
Pension report
The service from pension expert was good but replies from my pension companies was very long-winded
March 14, 2026
Reply from My Pension Expert
Hi John,
Thank you for your feedback! We’re really pleased to hear you had a positive experience with us. We understand how frustrating it can be when responses from pension providers are lengthy or difficult to follow. While we don’t control how they communicate, we always aim to simplify things and support you every step of the way. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Combining of pensions
Explained process of combining all of my pension process easily and clearly
Easily contactable for any queries
March 11, 2026
Reply from My Pension Expert
Hi Wendy,
Thank you for your 5-star review! We’re glad to hear the process of bringing your pensions together was explained clearly and in a way that felt easy to understand. If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
Great service from the team
Great service from the team during all phases. Good and clear communications throughout the process. Made a complex process simple for me to deal with.
March 9, 2026
Reply from My Pension Expert
Hi Customer,
Thank you for your kind review! We’re really pleased to hear that you felt supported throughout every stage of the process. Clear communication and making things as straightforward as possible are very important to us, so it’s great to know that came across in your experience!
Elyse at My Pension Expert
Kept up to date
I have been really pleased with this service ,as i have been kept up to date at every stage and the procedure was very well explained to me.
March 11, 2026
Reply from My Pension Expert
Hi Kerry,
Thank you for your lovely review! We’re delighted to hear you were pleased with the service and that the process was clearly explained while keeping you updated at every stage. Please don't hesitate to reach out if you ever need further support!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Sue,
Thank you for your kind review! We’re really pleased to hear you found the experience transparent and helpful. Providing clear information and support is always our priority, so it’s great to know that came across. We are always here if you need further assistance!
Elyse at My Pension Expert
Finance for beginner ✔️
My pensions Expert were very easy to talk to, understanding that I was a complete novice in the world of finance, and were able to guide me through the process of setting up my pension in a very short period of time.
March 7, 2026
Reply from My Pension Expert
Hi Ruth,
Thank you for your wonderful review! We’re so glad to hear the team made things easy to understand and were able to guide you through setting up your pension. Starting something new with finances can feel a bit daunting, so it’s great to know you felt comfortable asking questions and supported throughout the process!
Elyse at My Pension Expert
My Pension Expert are very helpful
My Pension Expert are very knowledgeable and assisted with all stages of the pension transfer process. The Admin team are particularly helpful and willing to answer queries
March 11, 2026
Reply from My Pension Expert
Hi Heather,
Thank you for your kind review! We’re really pleased to hear that you found the team knowledgeable and supportive throughout each stage of the pension transfer process. It’s especially nice to hear your kind words about our Admin team, who always aim to be as helpful as possible when answering any questions. We are always here if you need further assistance!
Elyse at My Pension Expert
Professional and easy team to work with
March 11, 2026
Reply from My Pension Expert
Hi Tony,
Thank you for your 5-star review! We’re delighted to hear that you found the team professional and easy to work with. If you ever need further support, we are always here!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Steve,
Thank you for your lovely review! We're really pleased to hear you found the pension transfer process easy and that you received excellent service from start to finish. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
The process was quick and very straight…
The process was quick and very straight forward. just a bit on the expensive side, but at the same time a good service
March 6, 2026
Reply from My Pension Expert
Hi Paul,
Thank you for your feedback! We are really pleased to hear that you found the process quick and straightforward and that you were happy with the service overall!
We appreciate your honest comment about the cost as well. It is important to us that clients feel supported and well looked after throughout the process, so it is great to know the service still delivered for you.
Elyse at My Pension Expert
My pension expert took me through all…
My pension expert took me through all the reqirements to consolidate various workplace pensions and crystalise the total. Excellent service
March 11, 2026
Reply from My Pension Expert
Hi Roy,
Thank you for your wonderful review! We are really pleased to hear that we helped guide you through the process of consolidating your workplace pensions and crystallising the total. It is brilliant to know you found our service so helpful! If you ever need anything in the future, we are always here to help.
Elyse at My Pension Expert
very helpfull and good advice when…
very helpfull and good advice when needed. Listened to what i wanted.
February 12, 2026
Reply from My Pension Expert
Hi Mr Murdie,
Thank you for your lovely review! We are glad to hear you found the team helpful and that the advice was there when you needed it. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Reply from My Pension Expert
Hi Clifton,
Thank you for your 5-star review! We are really pleased to hear that you felt well looked after and that the advice provided was helpful. It means a lot to know you had a positive experience with us! If you ever need any support in the future, we will be more than happy to help.
Elyse at My Pension Expert
Drawdown application
Everyone i dealt with kept me informed with my application and advice what I wanted to do with my pension without added pressure
March 9, 2026
Reply from My Pension Expert
Hi Simon,
Thank you for your wonderful review! We are really pleased to hear that you felt well informed throughout your application and that the team provided clear advice while giving you the space to make the decisions that were right for you. We are always here if you need further support!
Elyse at My Pension Expert
They were good with explaining my…
They were good with explaining my options and kept me updated regularly at each stage of the process, and chased up the providers when necessary
March 9, 2026
Reply from My Pension Expert
Hi Customer,
Thank you for your kind review! We are really pleased to hear that you felt well informed throughout the process and that the regular updates made things easier for you. If you ever need any help in the future, we will be very happy to assist!
Elyse at My Pension Expert
very professional
March 6, 2026
Reply from My Pension Expert
Hi John,
Thank you for your 5-star review! We are delighted to hear that you found our service very professional. If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.