My Pet Canvas Reviews 177

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the artwork often exceeds expectations and the prints are of museum-quality. Many people appreciate the extensive customization options and the excellent user experience, finding the process easy and the final product a perfect fit for their homes or as thoughtful gifts. However, some customers experienced significant issues with their orders, including non-delivery and unresponsiveness from the company. A few other people also felt that the quality control was lacking, citing obvious mistakes in the final prints that they believe should have been caught by the company.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are delighted with the quality of the... See more

Quality

Customers consistently note positive experiences with quality, often praising the canvas quality, which many... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers express satisfaction, praising the... See more

Response time

Customers had ambiguous experiences with response times. While some reviewers praised the quick turnaround on... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of working with the... See more

Based on these reviews

Rated 5 out of 5 stars

I was skeptical about the whole "unlimited revisions" thing because i figured there had to be a catch but nope. i sent them like a million requests to adjust colors and positioning and they never comp... See more

Rated 5 out of 5 stars

So my husband surprised me with one of these for our anniversary and i was genuinely shocked at how thoughtful it was. it's a portrait of our rescue dog in the modern style and it fits perfectly with... See more

Rated 5 out of 5 stars

Not gonna lie, I was kinda skeptical about the whole thing. Felt like one of those internet ads that looked good but would disappoint in real life, you know? I had some photos of my cat that I really... See more

Rated 5 out of 5 stars

Ordered the black and white style because i wanted something classic. arrived in perfect condition and it looks way more expensive than it actually was. the frame is sturdy and the canvas feels premiu... See more


Company details

  1. Portrait Studio

Written by the company

My Pet Canvas offers a service where you can turn photos of your pet into various artistic styles such as Basquiat, Modern, Picasso, Pop Art, Cubism, Van Gogh, Expressionism, and Cartoon. The process involves uploading a photo of your pet, approving a custom art preview, and then receiving a canvas to hang at home.


Contact info

4.1

Great

TrustScore 4 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Generic AI Generated Images

If you want an AI generated version of a picture of your pet just upload it to one of the thousands of AI image sites you can access for free.

Also beware, they charge 30% or minimum fee of $80 if you do not like their "art".

May 6, 2024
My Pet Canvas logo

Reply from My Pet Canvas

Hi Joshua, we are sorry to hear this also because it is not true at all.

If you think you can create works of art as we do, we challenge you to do it. We currently have 8 digital artists working full time and editing every little detail through Adobe Photoshop to create the most accurate pet portrait possible.

Try it and see if you can do the same and above all also see how long it takes you to create a portrait. You will realize on your own that you wrote something that is not true.

Rated 5 out of 5 stars

Amazing product and better customer service

I have ordered items like this from other websites and it has been horrible
I must say I got my picture and it is better in person
The customer service from the start and the at the end is amazing
I am blown away with the product is
I strongly suggest using this company and I will be back
Thank you for providing a great product and even better customer service

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Super easy process

Super easy process. Once I narrowed down which photo I wanted to use , the art style was fairly easy to choose. I found a color combination on the website that I liked which helped
Immensely

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Very Satisfied!!!

I am 100% thrilled with my order and the entire process! Easy to order! 6 different photos to choose from! Quick delivery!! A fantastic final product! Highly recommend!

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t purchase

I purchased a large canvas and once received, there is noticeable script on the canvas as it is not clean. They must purchase cheap canvas. They say because i didn’t notice it and ask for a change…it’s too bad. I was never looking for any letters or script to be shown on the canvas. I was looking at my dog and the colors..didn’t know I had to also order clean canvas. They blame me on every email. Do not purchase from them. They take no responsibility for their product…

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

I just received my custom pet painting…

I just received my custom pet painting and it is absolutely stunning! Their team are truly professional artists who captured my pet's unique features and brought them to life on canvas. I have hung my pet's painting in the living room and can see his smile every day!

February 13, 2024
Rated 5 out of 5 stars

I am very happy with my order from…

I am very happy with my order from MyPetCanvas! Their customer service was excellent, answering my questions promptly and making sure the order was accurate. The pet painting I received also exceeded my expectations, the quality is outstanding. I will definitely recommend it to my friends!

March 3, 2024
Rated 5 out of 5 stars

Fitz, the Horse

I ordered a canvas of my Granddaughters horse even though there were no examples of horses on the website so I wasn't sure how it would turn out. The previews were amazing making a choice difficult but we made one and LOVE it. It was for her birthday and she was beyond happy with it, she knew right away it was her horse. You should put examples of horses in your ads, everyone who has seen it loves it!

February 25, 2024
Unprompted review
Rated 2 out of 5 stars

Not a great experience

Not a great experience. Very difficult to communicate changes. Kept asking for changes that were not made. I finally just gave up .

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

The Team at Pet canvas promised unlimited revisions...…

The Team at Pet canvas promised unlimited revisions... and even though i ended up far away from my initial thoughts... they were cordial and ended up absolutely wowing me with one of there works... so much so that I requested a larger version My only regret is that I didn't go even bigger. Everyone that sees my beautiful pups pic is floored with the creativity and beauty of the likeness. My Pet Canvas has a Wonderful team and went the extra mile.

February 5, 2024
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