Mypharmacist Reviews 1,492

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Taken my money for an order and now website has disappeared and I haven't received my order. Have reported them to the bank.

Rated 1 out of 5 stars

I placed an order for Voltarol 12hour emulgel 100g and they sent me the ordinary emulgel p which is £4 cheaper but still charged the price of the 12hour one.When I complained they obviously didn't b... See more

Company replied

Rated 1 out of 5 stars

Company charged me £112 on 12 December and has never delivered the item. Does not respond to repeated emails, their 02039406770 phone number on their website (www DOT mypharmacist DOT co DOT uk) is... See more

Rated 1 out of 5 stars

My order was cancelled as they have decided I've ordered the same thing too often. Only ordered online as struggling to get out to chemist at the moment. Funnily enough period pains happen every mon... See more

Company replied

Company details

  1. Pharmacy

Information provided by various external sources

MyPharmacist.co.uk is an on-line pharmacy where you can buy all your family's medicines from the comfort of your own home. MyPharmacist is part of Drury's Pharmacies Ltd, an established retail pharmacy company registered with the Royal Pharmaceutical Society of Great Britain and the National Pharmacy Association. We are based in Newquay, Cornwall. Our aim is to provide all of our patients with the best possible service and healthcare. Please contact us if we can be of any assistance.


Contact info

1.0

Bad

TrustScore 1 out of 5

1K reviews

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Rated 3 out of 5 stars

use by date

1 medicine sent had only 9 months use by date which I did not find acceptable, no joy from the company when I questioned this ,they seem to think you purchase medicine when you need it so the use by date should not be an issue, but would you buy an item that you need immediately for a medical condition by internet and wait for delivery when you can go to a local shop and have it straight away

March 9, 2016
Unprompted review
Mypharmacist logo

Reply from Mypharmacist

I am sorry you could only give us a 3 star review.
I am puzzled by your comment 'no joy from the company' as we exchanged several emails with you discussing what would be considered an acceptable expiry date.
As you know we were unable to accept medicines for returns (see our terms and conditions)
You yourself commented in your last email that 'I imagine with four adults in the household the product will be used before January'.
Customers can of course contact us by email of telephone before placing orders to check on the expiry dates of items, I would suggest this may be an option if you use an online pharmacy in future.

Rated 5 out of 5 stars

Very reliable and quick service.

I have used this company twice and on both occasions the online ordering has been easy and the service very reliable with quick delivery. I have no hesitation in recommending Mypharmacist.

March 7, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Arrive promptly. Well packaged. Kept up to date via email with order progress. Would definitely use again.

March 6, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent and fast service .

I was trying to get a hair colour for my daughter . Went on google and found my pharmacy . Was not sure as I do not order on the Internet . Anyway I ordered and received my goods within 3 days . I was very impressed . Will use again and recommend to friends.

March 1, 2016
Unprompted review
Rated 5 out of 5 stars

fantastic experience!

Do not hesitate to use this company- the prices are great and so is the service. I was contacted quickly as an item I ordered was out of stock, I was offered a similar alternative or refund and everything arrived very well packaged and there was even a sample.

February 25, 2016
Unprompted review
Rated 5 out of 5 stars

Ex customer service

Very pleased with product,price and most of all customer service.I would highly recommend the co. and would happily use them again.

February 16, 2016
Unprompted review
Mypharmacist logo

Reply from Mypharmacist

Many thanks for your kind words. If we can help further in any way then please drop us a line. Kind regards MYP

Rated 5 out of 5 stars

one of my favorites

Good customer service, decent shipping and good fair prices, will be a regular shopper here!

February 14, 2016
Unprompted review
Mypharmacist logo

Reply from Mypharmacist

Thanks for your kind words Jenn, if we can help further then please just drop us a line.

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