Had such a lovely experience with Rochelle at the Peckham branch! I brought in a bracelet watch to have some links removed as it was too big for me. It proved to be a complicated construction but Roch... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really lovely ladies at Pickwick in Peckham. I sold some old gold jewellery there for a really fair price. I also needed to get a gold necklace fixed but they said they weren’t sure it would be possib... See more
My first Pickwick purchase, and it won't be my last. WOW, I'm impressed! Bought a pair of 9ct gold earrings from the website at a great price. What a wonderful surprise to receive them super-fas... See more
Very welcoming staff I always love to shop at pickwick Folkestone they treat costumers with very welcoming hospitality. Always smiles and always happy. I would highly recommend Pickwick Folkestone je... See more
Company details
Written by the company
Pickwick Jewellers and Pawnbrokers is an NPA award winning company offering pawnbroking cash loans, gold, jewellery, watch and designer handbag sales and purchases, foreign currency and jewellery repairs to customers from its' 8 branches in London and the South East.
Contact info
High Street 14, DA1, Dartford, United Kingdom
- mypickwick.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Excellent service from Mark. The item purchased was ready to collect within an hour of ordering and my friend was able to pick up same day and it fitted! Thank you so much Pickwick 😀
Top service
I have bought, borrowed and sold with this company and always received the best level of service. When I’ve purchased jewellery from pickwick’s the staff have always been helpful in recommending pieces they know I would like. They have a great selection of jewellery ranging from vintage to new, pre-loved designer bags, shoes & watches. Personally I love to scroll through pickwicks onlie shop I recommend you do the same, big thanks to the pickwick’s team in ashford, Kent.
What a fantastic team
What a fantastic team! Sorted out some “tat” and walked out £2k richer!
Superb service, really lovely staff.
Excellent communication via email
Excellent communication via email. Particularly helpful.
A first class item and I'm very happy!!!
Great experience
Great product with really quick delivery, very happy with service delivered
What can l say ?
Item was as described and arrived well packed and on time.
Beautiful item and a design I have wanted for years and it didn't disappoint.
What a beautiful ring exactly as…
What a beautiful ring exactly as described thankyou very much
Lucy - Folkestone Store
Fantastic service as always from the wonderful Lucy, so helpful whether it be a loan on jewellery or shopping for a new piece she is always happy to aid you with a lovely smile on her face. One happy repeated customer.
Brilliant service
My two guardian angels.
My two guardian angels.. Nilar and Bae.
I came to pickwick to loan some jewellery due to a unexpected expense.
I have to say that from start to finish they we're absolutely wonderful how they helped me with the whole process of my jewellery and my loan.
They were fully sympathetic of my situation and went above and beyond. Their level of customer service is amazing and both were so compassionate.
Both ladies are a credit to the Compnay and please if management read this plesse give these ladies a rise they deserve it!!!
Thank you again so so so much to Nilar and Bae
MERRY CHRISTMAS and HAPPY NEW YEAR
God bless you both and
Very good service from Bea and Jean
Very good service from Bea and Jean. Very grateful.
Rang Pickwick's as I wanted info…
Rang Pickwick's as I wanted info clarifying as I have not purchased from them before. My questions were all answered and I received my item the next day . Just as described....beautiful...love my new gloves
I want to thank the staff at Pickwick…
I want to thank the staff at Pickwick Jean, Bea and Nilor.
Nilor explained everything concisely and in a way that made everything clear for me to understand. She was patient and listened to my queries and replied with knowledge, clarity and politeness. She also, tried to achieve the best deal for me and explained the easiest ways to retrieve my good. Overall, I'm extremely grateful for the service that I received and will go back to use their services again. I also recommend that you attend too to see that everything I've written is true.😊
Outstanding Service
Just popped into my local Pickwick Jewellers in the High-street (Ashford Kent) to see if they could help with a clasp on my Tiffany Bracelet that I had caught and pulled open. A quote from Tiffany was £75!
I was greeted by a lovely lady who was more than helpful and went out the back and returned with my Tiffany Bracelet repaired. Absolutely over the moon and the service of these two ladies went above and beyond and I would definitely recommend to anyone who is after repairs
The stock they also have onsite is lovely and the shop is both clean and welcoming
Thank you Bev and Shelley for your service today you’ve made my day doing what you did for me xx
I cannot rave about Pickwick Folkestone…
I cannot rave about Pickwick Folkestone enough! I lost my wedding & engagement ring, done a Google image search & found my engagement ring at this branch! They went above and beyond to help me. Thank you so much to all of you.
Peckham Branch (Angie)
Today I went to the Peckham branch to enquire about a short term loan on a ring I own. I was served by Angie who was so friendly and helpful. I had never been to a pawn shop before and she took great care in explaining everything to me and processing my details.
Lucy in Folkestone branch Couldn’t be…
Lucy in Folkestone branch Couldn’t be more helpful and kind as always .
Samuel's service was excellent!
I visited your store in Dartford today, Samuel's customer service was excellent he is a credit to you. Thank You
Arkan was an absolute legend and helped…
Arkan was an absolute legend and helped me out massively. Would definitely recommend located in Wood Green.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








