The order for a cholesterol heart check came quickly and fitted through the letterbox. Following the instructions I was able to do the test within 20 mins, including the 10 min wait time for the test... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Slight delay in arrival due to demand. Instructions weren’t entirely clear to open the sealed pouch to find the qr code. After that test was simple to carry out. Hopefully it’s accurate an overall... See more
Company replied
Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... See more
Company replied
Very impressed with the test details much better then the GP which just gives you one number Pro Doc gives you good and bad cholesterol and breaks it down so I can understand in layman’s terms. I feel... See more
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Company details
Written by the company
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
Contact info
United Kingdom
- support@mypocdoc.co.uk
- mypocdoc.co.uk
4.3
Excellent
290 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PocDoc
Hi David,
Thank you so much for your kind feedback! We’re really pleased to hear you had a very good experience today — that’s exactly what we strive for.
We truly appreciate you taking the time to share your thoughts.
Kind regards,
PocDoc Support Team
Test kit didn't arrive and Poc Doc…
Test kit didn't arrive and Poc Doc don't respond to online request for it to be sent
December 2, 2025
Unprompted review
Reply from PocDoc
Hi Ralph,
We’re very sorry to hear about your experience. Please could you contact us again at support@mypocdoc.com
so we can look into this for you?
We’d really like the opportunity to investigate and resolve this.
Thank you,
PocDoc Support Team
Excellent kit
Excellent kit. Great to be able to get results so quickly, without having to book an appointment at the GP (and then wait weeks for the result).
Good, easy instructions.
November 15, 2025
Unprompted review
Reply from PocDoc
Hi Sue,
Thank you so much for your excellent review!
We’re delighted to hear you found the kit easy to use and appreciated being able to get your results quickly without needing to book a GP appointment. Making health checks more convenient and accessible is exactly what we aim to do.
It’s great to know the instructions were clear and straightforward too.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Reply from PocDoc
Hi Darren,
Thank you for your kind feedback! We’re so pleased to hear you found the test useful — that’s exactly what we hope for.
We truly appreciate you taking the time to share your thoughts.
Kind regards,
PocDoc Support Team
Very fast delivery and trustworthy…
Very fast delivery and trustworthy company!
February 12, 2026
Unprompted review
Reply from PocDoc
Hi Deea,
Thank you so much for your wonderful feedback! We’re delighted to hear your kit arrived quickly and that you found us to be a trustworthy company — that truly means a lot to us.
We really appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Easy to do with quick results
Easy, step by step guide. Results are available quickly, I would highly recommend mypocdoc for an at home health check.
February 12, 2026
Unprompted review
Reply from PocDoc
Hi Laura,
Thank you so much for your great review!
We’re really pleased to hear you found the step-by-step guidance easy to follow and that your results were available quickly.
It’s wonderful to know you’d highly recommend PocDoc for an at-home health check — your support means a lot to us.
Thanks again for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Easy to use and quick service with…
Easy to use and quick service with clear results
February 25, 2025
Unprompted review
Reply from PocDoc
Hi Keith,
Thank you so much for your kind review!
We’re delighted to hear you found the test easy to use, with quick service and clear results. That’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Great little package for personal use.
Great little package for personal use.
Easy and quick results. Great idea moving forward.
December 20, 2025
Unprompted review
Reply from PocDoc
Hi Anet,
Thank you so much for your great review!
We’re delighted to hear you found the test easy to use and the results quick to receive.
It’s wonderful to know you see this as a positive step forward — that’s exactly what we’re aiming to achieve by making health checks more accessible and convenient.
We really appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Simple to use and fast reliable results
Very easy to use, simple and straightforward instructions and detailed results you can rely on within a few minutes. I personally used PocDoc to measure Cholesterol levels and would have no hesitation in recommending it
December 12, 2025
Unprompted review
Reply from PocDoc
Hi Tracey,
Thank you so much for your wonderful review!
We’re delighted to hear you found the test easy to use, with clear instructions and reliable, detailed results delivered so quickly. That’s exactly the experience we work hard to provide.
It’s especially great to know you would recommend PocDoc with confidence — that truly means a lot to us.
Thank you for taking the time to share your experience and for trusting us to support your cholesterol testing.
Warmest wishes
PocDoc Customer Service Team
Great concept, easy to use
Great concept, easy to use, accurate results in my case
September 16, 2025
Unprompted review
Reply from PocDoc
Hi Brendan,
Thank you so much for your fantastic review! We’re really pleased to hear you like the concept and found the test easy to use.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Absolutely brilliant way of checking on…
Absolutely brilliant way of checking on certain aspects of your health from the comfort of your own home.
Very simple to use, every step is self explanatory.
Highly recommend.
February 13, 2026
Unprompted review
Reply from PocDoc
Hi Carl,
Thank you so much for your wonderful review!
We’re delighted to hear you found the test such a brilliant and convenient way to check your health from home.
It’s great to know the steps felt simple and self-explanatory — that’s exactly the experience we aim to provide. Your recommendation truly means a lot to us.
Thank you again for taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Reply from PocDoc
Hi Lisa,
Thank you so much for your kind review! We’re delighted to hear you had a great experience and truly appreciate your recommendation.
Your support means a lot to us — thank you for taking the time to share your feedback.
Kind regards,
PocDoc Support Team
PocDoc lipid test was easy to use and accurate results.
PocDoc lipid test was easy to use and the result prompted me to visit my doctor. The result was confirmed by the doctor. Very worthwhile experience!
September 19, 2025
Unprompted review
Reply from PocDoc
Hi Dave,
Thank you so much for sharing your experience!
We’re really pleased to hear you found the PocDoc lipid test easy to use and that it gave you the confidence to follow up with your doctor.
We’re so glad the test proved worthwhile and helped support you in taking proactive steps with your health.
Thank you again for taking the time to leave your review.
Kind regards,
PocDoc Support Team
Easy to get the results
February 14, 2026
Unprompted review
Reply from PocDoc
Hi Kavitha,
Thank you so much for your kind feedback!
We’re really pleased to hear you found it easy to get your results — that’s exactly the experience we aim to provide.
We truly appreciate you taking the time to share your review.
Kind regards,
PocDoc Support Team
Poddoc heart health testing was easy…
Poddoc heart health testing was easy and convenient to do at home. The instructions were clear, the process was straightforward, and everything felt professional and well organised. A great option for simple, stress-free health testing — highly recommend.
February 12, 2026
Unprompted review
Reply from PocDoc
Hi Vickie,
Thank you so much for your fantastic review! We’re delighted to hear you found the PocDoc heart health test easy and convenient to complete at home.
It’s great to know the instructions were clear and that the whole process felt professional and well organised — that’s exactly the experience we aim to provide. Making health testing simple and stress-free is at the heart of what we do.
We truly appreciate your recommendation and for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Disappointed
Been asked to leave a review. Not received anything in post unfortunately.
February 15, 2026
Unprompted review
Reply from PocDoc
Hi Zac,
We’re sorry to hear that you haven’t received your order — we understand how frustrating that must be, we definitely want to look into this for you as a priority.
Please could you contact us at support@mypocdoc.com
with your full name and order details? We’ll investigate straight away and arrange a replacement if needed.
We appreciate you bringing this to our attention and look forward to getting this resolved for you quickly.
Kind regards
PocDoc Support
Good experience
This easy-to-use kit comes with everything you need. The clear instructions are easy to follow and the app provides helpful explanations and very clear videos demonstrating each step.
February 12, 2026
Unprompted review
Reply from PocDoc
Hi Min,
Thank you so much for your wonderful feedback!
We’re delighted to hear you found the kit easy to use and that it included everything you needed.
It’s especially great to know the clear instructions, helpful app explanations, and step-by-step videos made the process straightforward and easy to follow. That’s exactly the experience we aim to deliver.
We truly appreciate you taking the time to share your review.
Kind regards,
PocDoc Support Team
Great experience
Great experience, so easy to use with quick results, the pack is even delivered direct to you ! The best testing kit out there 👍🏻
October 15, 2025
Unprompted review
Reply from PocDoc
Hi Wesley,
Thank you so much for your amazing review!
We’re thrilled to hear you had a great experience and found the kit so easy to use, with quick results and convenient home delivery.
Calling it the best testing kit out there truly means the world to us — that’s exactly what we strive for.
Thank you for your support and for taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Not sure where they got my email…
Not sure where they got my email address from. I’ve been asked to review something I’ve never heard of or used !
February 15, 2026
Unprompted review
Reply from PocDoc
HI,
We’re sorry for any confusion or concern this has caused.
Review invitations are only sent following the registration or completion of one of our tests, as the email address provided at that stage is used to share results and follow-up communication. We would never add contact details to our system without them being entered during that process.
That said, we completely understand how unexpected emails can be frustrating. Please do contact us at support@mypocdoc.com
with the email address in question, we will ensure your details are removed from all of our databases.
Your privacy is very important to us.
Kind regards
PocDoc Support Team.
Informative test
I got a free test to try. I’m focusing on my health at the moment and was good to compare results from last tests I had at the doctors in April last year. Was good to see I had improved on every market for heart health.
February 13, 2026
Unprompted review
Reply from PocDoc
Hi Miss S Mcghee,
Thank you so much for sharing your experience!
We’re really pleased to hear the test was helpful while you’re focusing on your health. Being able to compare your results with previous GP tests can be such a valuable way to track progress. We’re glad the test could support you on your journey.
Thank you again for taking the time to leave your review.
Kind regards,
PocDoc Support Team
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