My Post Shop Reviews 177

Shocking website that wipes your order basket after a period of inactivity! Why? Should the customer experience not be made as easy as possible?

Update, after 3 hours on the phone i got through and i am now told their supplier has no stock asnd eta is unknown.I have requested a credit for the balance and will now avoid this company forever!

Very good all round. I ordered on Monday evening and I had the files by the Tuesday lunchtime.

The quality is excellent and the price was very competitive.

I will have no hesitation in using My Post Shop again.

Did an order, wouldn’t let me add card details ‘apparently’ so was emailed to say order cancelled. I checked my bank and stated order pending so emailed company twice and got no reply. Then my bank sent me new card as said recent payment had been used in attempted fraud so they cancelled it. DO NOT USE !!

Ordered a toaster with a 2 year warranty, stopped working after 12 months and a couple of days of original purchase. But you had to replace this from the off so technically I had a working toaster at the end of February, Guess what you wont replace it under the warranty. Called Igenix who have said the retailer will sort this for you. MyPostShop will not acknowledge any responsibility. I could give an extra star for being price competitive but the customer service is a shambles so I would avoid for anything with a warranty. General consumables are perishable so wouldn't be an issue.

Placed order on 16 Jan its is now 10 Feb and no attempt has been made to deliver my parcel to my address. However they have delivered it to 2 completely different addresses for no valid reason as we have not left the house since December. The couriers used are totally incompetent ( or incontinent as their spell check would say), the customer services are quick to respond but have still failed to deliver the items to me. i am awaiting a refund

Ordered 2 print cartridges, promised next day delivery which turned into 2 working days - only for two bottles of disinfectant to arrive! Promised again that this would be resolved within 24 hours, waited home all day and nothing arrived, still waiting now 48 hours later. Avoid!

I thought I would give "MyPostShop" the benefit after reading mixed reviews of this site. I ordered a wall clock yesterday and paid for "express delivery" i.e order before 5pm for same day dispatch. Checked tracking today to find "Order still processing", checked item on web page Item now "awaiting Stock"?. No email explaining problem with order or offer to cancel order or offer of another clock. I phoned for explanation which was that stock item sold and could I wait up to 9 more days. I have cancelled order hope they do that efficiently.

Order was delivered promptly. One purchase was returned due to incomplete parts (not their fault) but customer service was excellent ,kept in touch promptly with advice by email. Thought it would be a nightmare but wasn't. Toni arranged the return and are refunding cost of purchase as we speak. Very good . Will use again with customer service that good. You never know when you need them.

Arrived quickly and in good condition

As per previous reviews I was unable to pay. Is this a legitimate site and if so, how can they be making any profit if people are unable to make payments to complete their orders. Unhappy and will not bother to try again.

Nice clear site but unable to get to final payment button..it doesn't seem to exist!.
Despite several attempts...just cannot pay!!.
So I've gone elseware..lost customer on my very first visit to this site!!!
Please if anyone is reading this from "mypostshop"..get your payment page sorted out.

I ordered stamps by express delivery - a bit slower than expected but still more convenient than going to the PO at the moment

Scumbags! Ordered on Thursday morning, called them up to say its urgent and I need for next day. She said order now and we will dispatch today. 36hours later it's not even been dispatched and will be done Friay night supposedly. Delivery for Monday. Unreal! Will never use again.

Will never use again. Absolutely hopeless.

Used it a few times since the rebranding and had quick delivery on everything I ordered. So far so good!

Well, this site didn't take 2 attempts at card payments, so I was concerned that my card might have been compromised.