Myprotein Reviews 13,349

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting their effectiveness, good taste, and ease of digestion without causing bloating. Many appreciate the variety of flavors available and find the products to be genuine and reliable. However, some people were dissatisfied with the ordering process, citing issues with missing items, unfair pricing discrepancies, and difficulties with website navigation. There are also concerns regarding delivery services, with some experiencing significant delays, unfulfilled orders, and unexpected delivery charges. Additionally, a few customers found the pricing to be too high.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product quality, taste, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the product formulation, packaging, and... See more

Order

Reviewers mention negative feedback about order. Many customers report issues such as orders being cancelled... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service. Many reviewers report issues such as... See more

Price

Customers express significant dissatisfaction with pricing. Many reviewers report that while prices were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your products are very good but payments modes are limited especially the most customer preferred Pay on Delivery option and the only thing I don't like if the ui of the app. It can be a lot lot more... See more

Company replied

Rated 4 out of 5 stars

Well the overall platform's great But sadly had to cancel my order because I filled a wrong address Currently waiting for my refund, once it's issued I'll place it again . This time with a correct... See more

Company replied

Rated 4 out of 5 stars

Really good, no issues this time with order updates and proper products with long exp dates and love the Salted Caramel flavour. Do try!

Company replied

Rated 3 out of 5 stars

Well, the app n the product is superb but the pricing in india is on the expensive side . Other premium companies in india offer whey protein in around 2600 plus the discounts ,but my protein offers t... See more

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Whey protein isolate is a great product

Whey protein isolate is a highly effective supplement for meeting my daily nutritional requirements.

March 26, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Product

Product , quality,

March 26, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

The protein shake is delicious

The protein shake is delicious, comes in variety of flavours and I am seeing visible results

March 26, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Nice experience of purchasing

Nice experience of purchasing

March 25, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

False offers and refferal what ever is mentioned won't get anything

What ever you promised on website, whether it is referral credit or sign up and get offers nothing is true in both the cases it's a cheating and lie to customer and that is what happened in my case.
1. Clearly I used referral of my friend , and contacted your team as well reagring no credits credited.
And then sign up , no discount for first order

March 23, 2026
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Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Satisfied only fast delivery required…

Satisfied only fast delivery required for metro town in a day.

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

No Shaker

I have ordered from Myprotein back when i was in London, and there used to be a shaker with even the 500gm package. But when I ordered in India (Delhi), even with a 1 kg pack, there is no shaker.
So not very happy with this service

March 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

I placed order twice and both the times…

I placed order twice and both the times my order is cancelled without any reason worst service ever . Never going to recommend this product to anyone

March 12, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Its seamless

Its seamless experience

March 23, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Just alright

Just alright

March 22, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

it could have cash on delivery

it could have cash on delivery

March 22, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 4 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 3 out of 5 stars

Please give more offers to your old…

Please give more offers to your old customers. These prices are high for me that deviates me to other brands which I dont want. Through this review I want to request to reduce prices in india and comparable to other Indian brands. In price of 1 kg of my protein 2 kg of other genuine whey protein brands are available. Please give discounts to old customers always

March 20, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Very Good and excellent

Very Good and excellent

March 20, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Recently I order creatine they are…

Recently I order creatine they are facing to deliver it on my address I told in query if possible come to landmark of locality which it pretty famous on the same address my earlier product was delivered but their service team told me to share the same details to the courier but I don't have information of courier provider only they share the link to track the delivery. Also their is no option of COD due to that my money is got stuck now I want to cancel my order get the refund I will still get stuck in their refund process or if possible please deliver the product.

March 14, 2026
Myprotein logo

Reply from Myprotein

Hi Abhishek,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Very good product

Very good product

March 18, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Customer service

I have a very good customer service experience with Myprotein.

March 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

It's nice protein

March 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

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