I didn't open this subscription. Somebody has stolen my identity and is using my details for everything. Kenny is doing a great job and has been most helpful in ensuring that it's smoothe sailing.
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See what reviewers are saying
Been anxious for weeks but I'm glad that Miss Daisy is assisting me with my concerns. Thank you for handling your customer's concerns and guiding professionally.
Thank you Kevin! For solving my problem its really appreciated
I didn't like the fact that I was duped into signing up after clicking onto a link that had nothing to do with the gaming website. However, the service I received from Kurt, after contacting them wa... See more
4.2
Great
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I honestly havent used this app but…
I honestly havent used this app but with personal experience ive encountered and talked to them they are very considerate.
February 7, 2025
Unprompted review
Good service and hearing me out my…
Good service and hearing me out my concern thans to Nela who assisted me
February 9, 2025
Unprompted review
Good service
January 25, 2025
Unprompted review
I paid for a product that was a scam
I paid for a product that was a scam
January 21, 2025
Unprompted review
I was helped by Kenny and he really was…
I was helped by Kenny and he really was a marvel and humbled. Really appreciate it
January 9, 2025
Unprompted review
Bob helped me
January 19, 2025
Unprompted review
Excellent customer service
The customer service is great and they immediately answer my queries. Thanks for the help Eugene!
January 19, 2025
Unprompted review
Just want to thanks Ann for helping me…
Just want to thanks Ann for helping me she did a good job. Ann help me so nicely. Love this company so again thanks Ann for every thing.
January 18, 2025
Unprompted review
Trying to take unauthorised payments
I bought an item of clothing via an FB ad, and when I paid for it, it came through as a payment to My Pure Gaming. The item of clothing was never received, and they keep trying to take random payments from my bank account. Fortunately, my bank is blocking them. I now have to obtain a new card from my bank to stop them from requesting payments. I have no idea what they are for and they are unauthorized to take any payments.
January 17, 2025
Unprompted review
Alero is in touch and helping to resolve the issue,thank you so much god bless😇🙏🏻🙏🏻
Alero is in touch and helping to resolve the issue. thank you so much god bless😇🙏🏻🙏🏻
January 8, 2025
Unprompted review
Great experience
Customer service representative were respectful and professional.
Prompt response and resolution of issues.
January 2, 2025
Unprompted review
Good service from the team
Good service from the team
Really appreciated
Thank you
January 1, 2025
Unprompted review
Amazing guy truly helped me on my…
Amazing guy truly helped me on my concern about the subscription and all that! Love the service!
December 18, 2024
Unprompted review
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