Easy to set up. But far too early to give an opinion. This is a pension scheme - for investing long-term and withdrawing way into the future. But Raindrop invite you to give your opinion mere m... See more
Company replied
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See what reviewers are saying
They sent me an email in error, caused distress and inconvenience, wasted my time, and then refused to respect my time. Amateurs and short sighted, I will tell everyone I know to avoid and to go to... See more
Company replied
As I have had no correspondence from you for months I assumed you were no longer in business so I am no using an alternative company who have been communicating with me on a regular basis. I no longer... See more
Company replied
Was hoping that they could use my details to track down old work pension using unique details of mine. But I have to search & remember all my old jobs and dates. Why you can just use my personal al de... See more
Company replied
Company details
Written by the company
Reuniting savers with their lost pensions
Contact info
20 St Thomas Street, SE1 9RS, London, United Kingdom
- 020 3951 7253
- hello@myraindrop.co.uk
- myraindrop.co.uk
2.1
Poor
157 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Athulya has been really friendly and…
Athulya has been really friendly and kept me regularly informed about the process of tansferring my pension from a previous provider. Great experience so far!
October 29, 2021
Reply from Raindrop
Hello Sophie,
Thank you for the kind words, it's great to hear Athulya has been such a help! We really appreciate you taking the time to give us feedback.
Best wishes,
Katia
Waited months to get nowhere
Took months to get a reply, then said they couldn't find my pensions. It feels more like a standard "couldn't be bothered" reply.
October 29, 2021
Reply from Raindrop
Hello Kate,
I’m very sorry to hear you didn’t have the best experience with us. My colleague has contacted you directly as your requests were closed in error. We have also recently experienced a surge in demand for our services which caused some delays, my apologies it took time for our team to update you.
We appreciate you taking time to give us feedback and if there is anything further we can do to help please let us know!
Best wishes,
Katia
Great platform
Great platform - super easy to set up and start saving
October 21, 2021
Unprompted review
Reply from Raindrop
Hello Ambica,
Thank you for the feedback, we're glad you're enjoying the platform so far!
Best wishes,
Katia
Excellent experience
Excellent experience, helped locate my pension and were communicating effectively throughout the process. Highly recommend Raindrop.
October 15, 2021
Unprompted review
Reply from Raindrop
Hello Tirthankar,
Thank you for the kind words, we appreciate you taking the time to give us feedback!
Best wishes,
Katia
Easy and effective
Really smooth onboarding and quite an easy way to locate pensions as well as improve my savings within pensions. This really is a great tool to set me up for future comfort.
October 15, 2021
Unprompted review
Reply from Raindrop
Hi Bikramaditya,
We're so glad to hear we've been able to help you feed more secure! Thank you for taking the time to give us feedback, we really appreciate it.
Best wishes,
Katia
Too fast, too furious
I don't understand how going from an enquiry has progressed to you taking control of my pensions - the process moved too fast, I was not frequently informed and felt that I had lost control of my pensions.
October 14, 2021
Reply from Raindrop
Hi Ollie,
We are really sorry you did not have the experience you expected and for not updating you throughout the process. We have taken your feedback on board and we will ensure you receive regular updates throughout the process.
I understand your personal pension finder has reached out notifying you of the process and all your options.
I greatly appreciate you taking the time to provide feedback and I can assure you we take all feedback very seriously and will ensure we incorporate it in our future processes.
Please do not hesitate to reach out to me personally at vivan@myraindrop.co.uk anytime.
Many thanks,
Vivan
Co-founder
All good no complaints
September 29, 2021
Reply from Raindrop
Hello Helen,
Thank you for taking the time to leave a review, we're glad you're having a good experience with us!
Easy to use quick response useful and…rainbow
Easy to use quick response useful and helpful advice
September 28, 2021
Reply from Raindrop
Hello Paul,
Thank you for the kind words and leaving a review, I'm glad you found the service easy to use! Please feel free to leave feedback again in the future, we'd love to hear it.
I received confirmation and the…
I received confirmation and the information I was looking for very quickly and easy to understand
September 23, 2021
Reply from Raindrop
Hello Christopher,
Thank you for taking the time to leave us a review. We're glad everything was easy to understand. If you have any other feedback in the future we'd love to hear it.
Great service
September 18, 2021
Reply from Raindrop
Hello Sundry,
Thank you for taking the time to leave us a review, we're glad you enjoyed the service. Feel free to reach out with feedback any time.
Very easy to deal with and quick to get…
Very easy to deal with and quick to get to work on your pensions
September 2, 2021
Reply from Raindrop
Hello Shaun,
Thank you for the kind words, we really appreciate you leaving a review. Please feel free to send us any feedback in the future too!
A life saver
I would’ve not even remembered in my wildest dreams some of the pensions I had if it wasn’t for raindrop. I am ever so grateful to Matthew who kept me informed throughout the procedure and went through immense efforts to collectively find all my pensions and provide me with a pdf for each one. I would give more than 5 stars if I could, extremely happy!
August 23, 2021
Reply from Raindrop
Hello Seinam,
Thank you for the kind words, we're so glad Matthew could help make the process as easy as possible!
Reply from Raindrop
Thank you Eva, it's great to hear the team have been so helpful!
Very helpful and explained everything…
Very helpful and explained everything to me very happy that they found not one but two pensions would remmond anyone to use them
August 19, 2021
Reply from Raindrop
Thank you for the kind review Sharon, we're so happy we could help reunite you with your pensions!
Great communication but looking forward…
Great communication but looking forward to seeing what they can do. Great start!
August 18, 2021
Reply from Raindrop
Thank you for the kind review! We look forward to helping you combine all your pensions in one easy-to-use pension.
All my pensions sorted as simple as a Raindrop!
Took me less than 2 minutes to get this done which was incredible and service impeccable. If it wasn't for raindrops my pensions from all my different jobs would be sitting in silos for another 30 years! Well done to the team and excited to refer all my friends to join this journey!
August 4, 2021
Reply from Raindrop
Thank you for the lovely review Komail, we're so glad we could help reunite you with your pensions!
Watching my pension grow has become very addictive…
Raindrop has a very clean interface making it very simple to use. I love the pension graph. Watching my pension grow has become very addictive! Would recommend!
July 30, 2021
Reply from Raindrop
Thank you for the kind review Aryan, we hope everyone enjoys seeing their pension progress!
So far, so good...
This promises to be a good pension for someone who, like me, is looking for a passive solution with lifestyling (I also have active and active ethical strategies with lifestyling on other pensions). A charge of 0.75% is the maximum permissible under auto-enrolment; I feel it could be somewhat cheaper as assets under management increase, e.g. Aegon offer IPSE members a SIPP with a lifestyled, mid-risk workplace default at 0.23% all-in (platform and fund costs).
I do like the ability to view the investment in graph form - competitors such as Penfold and L&G do not currently offer this (nor lifestyling, for that matter).
The asset allocation seems to be inaccurate when I look at the underlying fund, which might be because they are reporting the allocation back in May 2020, after the Covid-19 drawdown, but fortunately the underlying fund has a suitable allocation for what I'm looking forward and the lifestyling also descends to 40% equity rather than the lower 30-40% range of some competitors like Vanguard.
They could improve this pension by reducing the charges below 0.75%, launching an App and publishing up-to-date asset allocation information. But my favourite for a simple SIPP when compared to Vanguard, Penfold, L&G or Pension Bee.
June 25, 2021
Unprompted review
Very responsive and helpful team
Very responsive and helpful team, guding me every step of the way. Couldn’t be happier with the account opening process
June 2, 2021
Reply from Raindrop
Thank you for the kind review, we're so happy we could help!
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