Easy to set up. But far too early to give an opinion. This is a pension scheme - for investing long-term and withdrawing way into the future. But Raindrop invite you to give your opinion mere m... See more
Company replied
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See what reviewers are saying
They sent me an email in error, caused distress and inconvenience, wasted my time, and then refused to respect my time. Amateurs and short sighted, I will tell everyone I know to avoid and to go to... See more
Company replied
As I have had no correspondence from you for months I assumed you were no longer in business so I am no using an alternative company who have been communicating with me on a regular basis. I no longer... See more
Company replied
Was hoping that they could use my details to track down old work pension using unique details of mine. But I have to search & remember all my old jobs and dates. Why you can just use my personal al de... See more
Company replied
Company details
Written by the company
Reuniting savers with their lost pensions
Contact info
20 St Thomas Street, SE1 9RS, London, United Kingdom
- 020 3951 7253
- hello@myraindrop.co.uk
- myraindrop.co.uk
2.1
Poor
157 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lack of communication and failure to…
Lack of communication and failure to find pension as stated
February 28, 2026
Unprompted review
I have had a letter stating Raindrop…
I have had a letter stating Raindrop have access now to all my pensions, but Raindrop cant find any of them.
Which one is it? Are you scamming us or just lost in translation.
Im stressing now as I don't trust you.
November 21, 2025
Unprompted review
Waste of time
If your pension started pre 1990 they are not interested in helping even if it ran into the 1990s.
What a waste of time ........
July 11, 2025
Unprompted review
Matthew was always responsive & managed…
Matthew was always responsive & managed to find all my pensions from 10 years ago
Many thanks to him
Great company
October 26, 2022
Unprompted review
Athulya at Raindrop was absolutely…
Athulya at Raindrop was absolutely fantastic! Her customer service was exemplary and she resolved a complicated issue with ease. She is hugely knowledgeable and was a pleasure to deal with. So far my experience with Raindrop has been fantastic, in large parts to Athulya.
September 28, 2022
Unprompted review
kept me up to date and assisted…
Farhoon kept me up to date and assisted me every step with my pension transfer.
September 13, 2022
Unprompted review
Excellent service
Great service! Proactive update emails on status of transfers etc - would recommend.
I was supported by Farhoon who is very knowledgeable.
September 8, 2022
Unprompted review
Great so far can't complain
September 6, 2022
pension rescue
So for in 1 month they found 2of4 of my previous pensions.. highly recommend raindrop🙏🏾🙏🏾
August 22, 2022
I’ve had such a pleasant and ultra…
I’ve had such a pleasant and ultra efficient experience with Anna Meakin and Raindrop. Now I know where my pensions are!!! Thank you!!
August 11, 2022
Unprompted review
Well you’ve only managed to find the…
Well you’ve only managed to find the pension for the job I have now and am still paying into!!
It’s my old pensions from my old jobs I’m trying to trace
July 25, 2022
Reply from Raindrop
Hi Karen,
Thank you for taking the time to leave a review. I can see your dedicated pension assistant has traced 2 of your pensions, including one which is for your current employment. We have contacted providers for your remaining two pensions and will let you know as soon as we hear from them. Some providers can take up to 8 weeks to respond which causes some pensions to be found before others.
If you require any help in the meantime, please reach out to me at katia@myraindrop.co.uk.
Best wishes,
Katia
Great service they literally do…
Great service they literally do everything for you all you have to do is sit back and relax
July 22, 2022
Unprompted review
Reply from Raindrop
Hi,
Thank you for taking the time to leave us a review. It's great to hear you had such a positive experience with our service!
Please let us know if there's anything we can help with in the future.
Best wishes,
Katia
Really good service
Really good service! Kept regularly updated via emails. I didn’t need to do anything apart from give them my details and previous workplace pension details and that was it, they did everything else.
Just wanted to add that my dedicated pension assistant was wonderful.
July 21, 2022
Unprompted review
Reply from Raindrop
Hi Vicky,
Thank you for taking the time to leave a review. I'm glad your dedicated pension assistant has been able to find your pension.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Great service
Anna Meakin has been dealing with my case: always efficient, professional and approachable. Highly recommend Raindrop.
July 19, 2022
Unprompted review
Reply from Raindrop
Hi,
Thank you for taking the time to leave us a review. It's great to hear you had such a positive experience with our service! I'll be sure to pass your kind words on to Anna.
Please let us know if there's anything we can help with in the future.
Best wishes,
Katia
Very efficient and good customer…
Very efficient and good customer service. Pleasure to deal with.
July 15, 2022
Reply from Raindrop
Hello Agnieszka,
Thank you very much for the kind words. I'm glad to hear we've been able to help!
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Very professional thank you
July 12, 2022
Reply from Raindrop
Hello Ivan,
Thank you very much for the kind words. I'm glad to hear we've been able to help.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
It’s been so easy an Alicia has kept me…
It’s been so easy an Alicia has kept me updated as each step has been completed
July 11, 2022
Unprompted review
Reply from Raindrop
Hi Dan,
Thank you for leaving a review. It's great to hear Alicia was such a help. I'll be sure to pass her your kind feedback.
If you have any further feedback please let us know so we can keep improving.
Best wishes,
Katia
Reply from Raindrop
Hello Stephen,
Thank you for taking the time to leave a review. It's great to hear we could help!
Please reach out to us if there's anything further we can do.
Best wishes,
Katia
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