Easy to set up. But far too early to give an opinion. This is a pension scheme - for investing long-term and withdrawing way into the future. But Raindrop invite you to give your opinion mere m... See more
Company replied
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See what reviewers are saying
They sent me an email in error, caused distress and inconvenience, wasted my time, and then refused to respect my time. Amateurs and short sighted, I will tell everyone I know to avoid and to go to... See more
Company replied
As I have had no correspondence from you for months I assumed you were no longer in business so I am no using an alternative company who have been communicating with me on a regular basis. I no longer... See more
Company replied
Was hoping that they could use my details to track down old work pension using unique details of mine. But I have to search & remember all my old jobs and dates. Why you can just use my personal al de... See more
Company replied
Company details
Written by the company
Reuniting savers with their lost pensions
Contact info
20 St Thomas Street, SE1 9RS, London, United Kingdom
- 020 3951 7253
- hello@myraindrop.co.uk
- myraindrop.co.uk
2.1
Poor
157 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Raindrop have been brilliant in finding…
Raindrop have been brilliant in finding my old pensions not only the one I remembered but another 3 I totally forgot about. Daisy has been so helpful any questions I had she answered them for me. I highly recommend raindrop 😁😁
July 6, 2022
Unprompted review
Reply from Raindrop
Hi Shellie,
Thank you very much for the kind words. I'm glad to hear Daisy's been such a help!
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Excellent service!
July 6, 2022
Reply from Raindrop
Hi Lucy,
Thank you for taking the time to leave us a review. It's wonderful to hear you had a positive experience!
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Anna has been very helpful in sorting everything and so far so good
Anna has been very helpful in sorting all my old pensions. Kept me upto date every step of the way . It’s not all finalised yet but so far so good
June 23, 2022
Reply from Raindrop
Hello Paul,
Thank you very much for the kind words. I'm glad to hear Anna's been such a help! I'll pass along your feedback.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Unbelievably professional and efficient…
Unbelievably professional and efficient service. Anna and the rest of the team at Raindrop are absolutely fantastic!
June 23, 2022
Unprompted review
Reply from Raindrop
Hello,
Thank you for taking the time to leave a review. It's wonderful to hear Anna's been able to help and I'll make sure to pass along your feedback.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
So far very impressed with Raindrop
So far very impressed with Raindrop. The communication has been prompt and thorough, I have been constantly informed of the process of my transfers. The website is clear and easy to use and it's great having all my pensions in one place. I love that I have what they call a "dedicated pension assistant" and Anna has been nothing but helpful so far. Very pleased :)
June 20, 2022
Unprompted review
Reply from Raindrop
Hello Matilda,
Thank you very much for the kind words. I'm glad to hear you've had such a positive experience and I'll definitely share your feedback with Anna!
If there's anything more we can do please let us know, we'll be happy to help!
Best wishes,
Katia
Great service from one of the Raindrop…
Great service from one of the Raindrop consultants Anna Meakin. Guided me through the process every step of the way. Highly rated, Overall Great service. Highly recommend anybody to use them. Thanks again. Regards. Gordon Biggs. 🏴
June 17, 2022
Unprompted review
Reply from Raindrop
Hello Gordon,
Thank you very much for the kind words. I'm glad to hear you've had such a positive experience and I'll definitely share your feedback with Anna!
If there's anything more we can do please let us know, we'll be happy to help!
Best wishes,
Katia
Excellent hassle free service
Excellent hassle free service - my dedicated assitant (Daisy) was great in keeping me updated and finding my pensions - highly recommended!
June 16, 2022
Reply from Raindrop
Hi,
Thank you for taking the time to leave us a review. It's great to hear you had such a positive experience with our service! I'll be sure to pass your kind words on to Daisy.
Please let us know if there's anything we can help with in the future.
Best wishes,
Katia
Even though I've not provided…
Even though I've not provided sufficient information, they've managed to retrieve my funds
June 14, 2022
Reply from Raindrop
Hello,
Thank you for taking the time to leave a review. I'm glad your dedicated pension assistant has been able to find your pension.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Using the Raindrop to search my pension…
Using the Raindrop to search my pension entitlement was so made simple. From the time I made my first enquiry to the final outcome when everything I needed to know was retrieved. My adviser made all the difference and accessible. She was prompt and effective in providing me with professional and sound information as I needed them. I couldn't have have asked for more. Thank you.
June 14, 2022
Reply from Raindrop
Hi Christine,
Thank you very much for taking the time to leave us this review! It's great to hear we were able to help you locate all the pensions you enquired about.
If there's anything we can help with in the future please let us know!
Best wishes,
Katia
Reply from Raindrop
Hello,
Thank you very much for the kind words. I'm glad to hear we've been able to help.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Reply from Raindrop
Hi Mariana,
Thank you for your review, It's great to hear you've had a positive experience using our service.
Please feel free to contact us if you require any further assistance.
Best wishes,
Katia
Reply from Raindrop
Hello,
Thank you for leaving a review. It's great to hear Anna was such a help. I'll be sure to pass her your kind feedback.
If you have any further feedback please let us know so we can keep improving.
Best wishes,
Katia
really helpful and quick company
June 6, 2022
Reply from Raindrop
Hello Patricia,
Thank you for taking the time to leave a review. It's great to hear we could help!
Please reach out to us if there's anything further we can do.
Best wishes,
Katia
Waste of time
I was taken a back as I signed up with raindrop to track my old pensions (gave them details of 5 of my past employments and they managed to track only one pension and the one with which I have been actively contributing till date, more so they have managed to find pension based on the details which I provided and which I already knew about and have been actively contributing till date , Suddenly after months Today I get an email saying that they found one of my pension and that they will get it transferred within two days from my current provider to raindrop account.
I am gobsmacked and lost as I don't understand how going from an enquiry to track my old pensions it gets automatically progressed to raindrop taking control of my active pensions without my consent for the transfer , I have written to raindrop to put a hold on the transfer and will be informing the same with my current active pension provider to not go ahead with the transfer.
May 31, 2022
Unprompted review
Reply from Raindrop
Hello Deepak,
I’m sorry to hear you have not had the experience you wished with Raindrop.
We offer a find and combine service, which means we help trace your pensions and bring them together into a Raindrop pension, so you have a full overview in one pot.
I can see we are due to receive the paperwork for your 2e2 UK Ltd & Hitachi Limited pensions shortly and are still searching for your remaining two pensions.
Regarding the timeframe, I can see you submitted your requests just over 6 weeks ago. Due to the response time from other providers, it can take 6-8 weeks for us to locate your pensions however, we try to keep this as short as possible.
I can confirm we have received your cancellation request which is currently being processed by our team and they have responded to you via email.
If you have any questions or there is anything further we can help with, please let me know at katia@myraindrop.co.uk.
Best wishes,
Katia
Absolutely great
I have been liaising with Daisy for a few months now. Bless her she's been helping me with me transfer my pension from my old provider to Raindrop and I appreciate all her hard work, patience and kindness. She has been so helpful and so nice. if everyone is like Daisy then I couldn't recommend this company more.
May 31, 2022
Unprompted review
Reply from Raindrop
Hello Sara,
Thank you very much for the kind words. I'm glad to hear Daisy's been such a help!
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Found raindrop by accident and decided…
Found raindrop by accident and decided to let them do there thing when they got back to me they where crystal about ....well everything and even explained to a T the routes I could go down was very professional and showed good knowledge pros and cons of my chosen path for my little nest to grow highly recommended 👌
May 31, 2022
Unprompted review
Reply from Raindrop
Hello Frankie,
Thank you for taking the time to leave us a review. It's wonderful to hear we've been able to help!
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Very helpful thankyiu soooo much
May 26, 2022
Reply from Raindrop
Hello,
Thank you for taking the time to leave a review. It's great to hear we could help!
If you have any further feedback please let us know so we can keep improving.
Best wishes,
Katia
Alisha was brilliant and very helpful
May 25, 2022
Unprompted review
Reply from Raindrop
Hello Ashley,
Thank you very much for the kind words. I'm glad to hear Alisha's been such a help!
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Great fast service
May 24, 2022
Reply from Raindrop
Hello Louise,
Thank you very much for the kind words and taking the time to leave a review!
Best wishes,
Katia
Reply from Raindrop
Hello Joseph,
Thank you for taking the time to leave a review. It's great to hear we could help!
If you have any further feedback please let us know so we can keep improving.
Best wishes,
Katia
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