Easy to set up. But far too early to give an opinion. This is a pension scheme - for investing long-term and withdrawing way into the future. But Raindrop invite you to give your opinion mere m... See more
Company replied
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See what reviewers are saying
They sent me an email in error, caused distress and inconvenience, wasted my time, and then refused to respect my time. Amateurs and short sighted, I will tell everyone I know to avoid and to go to... See more
Company replied
As I have had no correspondence from you for months I assumed you were no longer in business so I am no using an alternative company who have been communicating with me on a regular basis. I no longer... See more
Company replied
Was hoping that they could use my details to track down old work pension using unique details of mine. But I have to search & remember all my old jobs and dates. Why you can just use my personal al de... See more
Company replied
Company details
Written by the company
Reuniting savers with their lost pensions
Contact info
20 St Thomas Street, SE1 9RS, London, United Kingdom
- 020 3951 7253
- hello@myraindrop.co.uk
- myraindrop.co.uk
2.1
Poor
157 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely efficient and slick platform
Raindrop was extremely efficient in locating my previous employment pensions that I had no idea existed and helped me through the way! Extremely happy with thir service!!
March 19, 2022
Unprompted review
Reply from Raindrop
Hello Sidhant,
Thank you for the kind words! We're glad to hear we could reunite you with your lost pensions.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Great experience
Great experience. They found my pensions quickly and customer service was very friendly:)
March 18, 2022
Unprompted review
Reply from Raindrop
Hello Oana,
Thank you for the kind words! We're glad to hear you had such a positive experience.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
companies that spam your emails i will…
companies that spam your emails i will never use, it is wrong for these companies to do this, will go to a reputable company if need help
March 18, 2022
Reply from Raindrop
Hello John,
I’m sorry to hear you did not have the experience you wished with us. If you begin a pension finding enquiry with us, we do follow up to offer our services and help you trace your pensions. We do take all feedback on board so thank you for taking the time to leave a review.
Best wishes,
Katia
Not heard anything !
March 15, 2022
Reply from Raindrop
Hello Sylvia,
My colleague emailed this afternoon to confirm we have found your pension. These can sometimes be filtered by your spam settings so the email may have landed in your spam folder. I have also emailed you via support@myraindrop.co.uk a copy of the email sent earlier this afternoon.
If you have any further questions please email us at support@myraindrop.co.uk.
Best wishes,
Katia
Reply from Raindrop
Hello Theophilus,
Thank you for your kind words, we're glad we've been able to help.
Please keep sharing feedback with us so we can keep improving!
Best wishes,
Katia
Reply from Raindrop
Hello Petr,
Thank you for taking the time to leave a review. It's great to hear we could help.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Reply from Raindrop
Hello Kevin,
Thank you very much for the kind words! We're glad we've been able to help.
Best wishes,
Katia
Very poor waste of my time and theirs I…
Very poor waste of my time and theirs I was able to get the details that they were unable to attain within minutes
March 9, 2022
Reply from Raindrop
Hello,
Thank you for taking the time to leave a review. I can see we were unable to find two of your pensions as they were from public sector roles. These pension providers do not release information to third parties, which means we are unable to help with these types of pensions. I’m glad you were able to trace these yourself and that we were able to help you find one of your other pensions.
If there is anything further we can help with please don’t hesitate to contact us at support@myraindrop.co.uk.
Best wishes,
Katia
Very Happy Customer 10/10
I have to admit I was a bit sceptical at first whilst choosing a pension consolidation company, but I stubbled across Raindrop and they have been nothing short of Amazing! I have been dealing with a lady Called Anna and she has been on the ball, extremely polite and great communication. She has always got back to me every-time I’ve emailed her.
People have to remember, finding pensions takes time and a lot of effort, so when you choose to use a pension provider don’t be inpatient about it, just bare in mind this is a long process but you will get there eventually.
I had 10 outstanding pensions and in just a few weeks Anna has found and located 4 of them which I’m extremely happy about! Only 6 more to go ;)
10/10 - Highly recommend and thank you for all your hard work.
Regards
Carlo
March 4, 2022
Unprompted review
Reply from Raindrop
Hello Carlo,
Thank you very much for taking the time to leave us a review. It's wonderful to hear Anna has been able to help so much so far!
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
I found them really helpful
I found them really helpful. It didn't take them long to find all my information and now I know exactly what all my pensions amount to and it's all in one place.
Very good service
March 3, 2022
Reply from Raindrop
Hello Diane,
Thank you for the kind words! We're glad to hear you had such a positive experience.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Raindrop found my old workplace pension…
Raindrop found my old workplace pension from almost 20 years ago swiftly when even I didn't know who it was with.
Fantastic
February 28, 2022
Unprompted review
Reply from Raindrop
Hello John,
Thank you for taking the time to leave us a review! We're very happy we were able to reunite you with your lost pension.
If you have any further feedback please let us know so we can keep improving!
Best wishes,
Katia
Reply from Raindrop
Hello,
Thank you for your kind words, I'm glad we were able to offer a brilliant service.
Please keep sharing feedback with us so we can keep improving!
Best wishes,
Katia
Raindrop found my Pensions
Raindrop found my Pensions and Daisy my Account Manger is very helpful.
February 23, 2022
Reply from Raindrop
Hello,
Thank you for taking the time to leave a review. It's wonderful to hear you had a good experience with Daisy!
Best wishes,
Katia
Great service
Great service, super useful to ahem all your old pensions into a single platform. Easy to recommend.
February 20, 2022
Unprompted review
Reply from Raindrop
Hello Ivo,
Thank you for the kind words. It's great to hear you've found the service useful.
Please keep sharing feedback with us so we can keep improving!
Best wishes,
Katia
Useful tool
Useful tool, there should be more communication before transfer of pensions, it was a bit unsettling that I’ve not had any contact and suddenly they are transferring my pension to them.
Overall still a useful process.
February 18, 2022
Reply from Raindrop
Hello,
Thank you for leaving a review. It's great to hear you found the process useful. We do reach out via email before transferring your pension but thank you for the feedback to help us make this as clear as possible.
Please keep sharing feedback with us so we can keep improving!
Best wishes,
Katia
Great customer service
Great customer service, very helpful and attentive. Answered all my queries and questions that I needed information on.
February 17, 2022
Unprompted review
Reply from Raindrop
Hello Rachael,
Thank you for taking the time to leave a review. It's great to hear our customer service team were able to support you throughout!
Please keep sharing feedback with us so we can keep improving!
Best wishes,
Katia
Was hoping that they could use my…
Was hoping that they could use my details to track down old work pension using unique details of mine. But I have to search & remember all my old jobs and dates. Why you can just use my personal al details to check us a pain & time I just don’t gave
February 8, 2022
Reply from Raindrop
Hello Lee, thanks for taking the time to leave us a review.
As there are a significant number of different pension providers, it is not possible for us to trace your pensions with your personal information alone. All we require is the name of your employer and the approximate dates you worked there. This is significantly less than alternative tracing services which require the name of your provider and policy reference. There is currently no service in the UK (including the Government's) which can trace pensions with your basic information alone which is why we offer a service to find with as little information about your employment as possible. I can see we were still able to find two of your pensions and hope this information regarding your pensions was helpful.
If you do need any further help please do not hesitate to reach out to me personally on katia@myraindrop.co.uk.
Best wishes,
Katia
So far so good keep wath they stand for
So far so good keep wath they stand for
Very helpful and friendly service 😊
February 8, 2022
Reply from Raindrop
Hi Fernando,
Your feedback is greatly appreciated. Thanks a ton.
Please keep sharing feedback for us so we can keep improving!
Many thanks,
Team Raindrop
Great alternative pension provider!
February 7, 2022
Unprompted review
Reply from Raindrop
Thanks for taking the time to leave us a review :)
Excellent service
February 4, 2022
Reply from Raindrop
Hi Elizabeth,
Thanks for taking the time to leave us a review. We are really glad you had a wonderful experience with us.
Please keep sharing feedback with us so we can keep improving!
Many thanks,
Team Raindrop
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