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See what reviewers are saying

Rated 3 out of 5 stars

Easy to set up. But far too early to give an opinion. This is a pension scheme - for investing long-term and withdrawing way into the future. But Raindrop invite you to give your opinion mere m... See more

Company replied

Rated 2 out of 5 stars

They sent me an email in error, caused distress and inconvenience, wasted my time, and then refused to respect my time. Amateurs and short sighted, I will tell everyone I know to avoid and to go to... See more

Company replied

Rated 1 out of 5 stars

As I have had no correspondence from you for months I assumed you were no longer in business so I am no using an alternative company who have been communicating with me on a regular basis. I no longer... See more

Company replied

Rated 1 out of 5 stars

Was hoping that they could use my details to track down old work pension using unique details of mine. But I have to search & remember all my old jobs and dates. Why you can just use my personal al de... See more

Company replied

Company details

  1. Financial Institution
  2. Pension Fund

Written by the company

Reuniting savers with their lost pensions


Contact info

2.1

Poor

TrustScore 2 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This team found my pension in a breeze…

This team found and transfers my pension in a breeze - excellent customer service! Highly recommend

May 17, 2022
Raindrop logo

Reply from Raindrop

Hello Chiara,

Thank you for taking the time to leave us a review. It's wonderful to hear we've been able to help!

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Really good advise

Really good advise, helpful and lovely staff also

May 17, 2022
Raindrop logo

Reply from Raindrop

Hello,

Thank you very much for the kind words. I'm glad to hear we've been able to help and answer your questions.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Friendly, efficient and successful

Anna has been efficient and effective in finding my pensions, one was quite some time ago. Friendly and stays in touch throughout the process. I signed up to another one at the same time from whom I've heard nothing from and in which time Raindrop has found so they don't need to now anyway! Would definitely recommend

May 16, 2022
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Reply from Raindrop

Hello Jessica,

Thank you for taking the time to leave a review. It's great to hear we could help!

If you have any further feedback please let us know so we can keep improving.

Best wishes,
Katia

Rated 5 out of 5 stars

Great company

Great company, found my pension in no time,keeping me updated every step of the way

May 12, 2022
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Reply from Raindrop

Hello Amanda,

Thank you very much for the kind words. I'm glad to hear we've been able to help and keep you updated so far.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Excellent service

Excellent service, so glad I got in touch with this Company, regular updates on the progress on finding my lost works pension and now they have tracked it down, great job, many thanks.

May 4, 2022
Unprompted review
Raindrop logo

Reply from Raindrop

Hello Wyn,

Thank you for taking the time to leave a review. It's great to hear we could help!

If you have any further feedback please let us know so we can keep improving.

Best wishes,
Katia

Rated 4 out of 5 stars

A journey of 100 miles start with a…

A journey of 100 miles start with a step. In knowing about Raindrop the service they give, I am impressed so far.
Firstly, regular communication makes Raindrop stand up. Every now and then Raindrop gives me feedback on their findings and this glad my heart that they are on a mission.
So far, I have been informed of the journey so far and what is left to accomplished.
Still looking forward to hear that they gather all my pension benefits in one purse.

May 3, 2022
Raindrop logo

Reply from Raindrop

Hello,

Thank you very much for the kind words. I'm glad to hear we've been able to help and keep you updated so far.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 4 out of 5 stars

Service

I am happy with the service up to now .I would recommend

April 25, 2022
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Reply from Raindrop

Hello Sharon,

Thank you for taking the time to leave us a review. It's wonderful to hear we've been able to help so far.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Great,easy and fast service

Great,easy and fast service.I never actually knew were my pensionwas and with little details they found my pensions.

April 22, 2022
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Reply from Raindrop

Hello Nathan,

Thank you for the kind words! We're glad to hear you had such a positive experience.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Brilliant It was so easy to set up

It was so easy to set up and they have found most of my pensions so at least now I can keep them together and monitor them

April 21, 2022
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Reply from Raindrop

Hello Antonia,

Thank you for your kind words, we're so glad we've been able to help.

Please keep sharing feedback with us so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

This company seems to know exactly how…

This company seems to know exactly how to find my pensions I’m impressed so far and still more to find it’s early days to say any more on the matter

April 20, 2022
Raindrop logo

Reply from Raindrop

Hello Nicola,

Thank you for taking the time to leave a review. It's great to hear we could help!

If you have any further feedback please let us know so we can keep improving.

Best wishes,
Katia

Rated 5 out of 5 stars

Really impressed

Anna has been really helpful and informative in locating my pensions. I've been really impressed with the service so far.

April 19, 2022
Raindrop logo

Reply from Raindrop

Hello,

Thank you very much for taking the time to leave us a review. It's wonderful to hear Anna has been able to help so far!

If you have any further feedback please let us know so we can keep improving.

Best wishes,
Katia

Rated 5 out of 5 stars

So far they’ve found 2 out of 10 so far but great service

So far they’ve found 2 out of 10 pensions! But they’re keeping me in the loop with each one which is the main courtesy for me! 5/5 so far :)

April 6, 2022
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Reply from Raindrop

Hello Steve,

Thank you very much for taking the time to leave us a review. It's wonderful to hear we've been able to help so far.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Very good so far

Set good service so far. They were able to find a pension that other companies weren't able to. Very happy

April 4, 2022
Raindrop logo

Reply from Raindrop

Hello,

Thank you for your kind words, we're glad we've been able to help.

Please keep sharing feedback with us so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Extremely useful platform for someone…

Extremely useful platform for someone who has multiple pensions scattered around. Great service as well with consistent update from Anne. Many thanks.

March 31, 2022
Unprompted review
Raindrop logo

Reply from Raindrop

Hello Ricardo,

Thank you for taking the time to leave a review. It's great to hear we could help.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Daisy was absolutely brilliant!

Daisy was absolutely brilliant!! Kept me up to date all the time. 10/10

March 31, 2022
Raindrop logo

Reply from Raindrop

Hello Paddy,

Thank you very much for the kind words! We're glad Daisy's been able to help.

Best wishes,
Katia

Rated 5 out of 5 stars

Anna Meakin was superb!

Anna Meakin was superb. She was friendly and clear about what she needed from me which helped speed the process along. Thank you Anna

March 24, 2022
Unprompted review
Raindrop logo

Reply from Raindrop

Hello Rimini,

Thank you very much for taking the time to leave us a review. It's wonderful to hear Anna has been able to help so much so far!

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Great communication

March 24, 2022
Raindrop logo

Reply from Raindrop

Hello,

Thank you for your kind words, I'm glad we were help.

Please keep sharing feedback with us so we can keep improving!

Best wishes,
Katia

Rated 5 out of 5 stars

Anna has been unbelievable help with…

Anna has been unbelievable help with sorting everything out. All I had to do is provide my N.I number and Anna took care of the rest.

I had some questions about my pension and Anna replied within a few hours !!

Great job

March 21, 2022
Unprompted review
Raindrop logo

Reply from Raindrop

Hello Niall,

Thank you for the kind words! We're glad to hear you had such a positive experience.

If you have any further feedback please let us know so we can keep improving!

Best wishes,
Katia

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