myRobotcenter Reviews 295

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

roboterversandhaus . at is the new venture (same trade) established by one Christian Sommer the erstwhile CEO of My Robot Center. I wonder if his new venture will honour warranties?! Fat chance!!

Rated 1 out of 5 stars

Bought Landroid L1000 2022 as pre-order on 28th January 2022 and payed full price for it (my mistake). After several “no new information” messages received answer that 10.05 is the latest date I will... See more

Rated 1 out of 5 stars

It's a nightmare!! Very bad experience, one of the worst since I buy on-line. Ordered on April 5 (in pre-order) with availability and shipping date scheduled on Apr 20. Today, May 11, I didn't receive... See more

Company replied

Rated 5 out of 5 stars

If you are looking for a household robot this is the online shop to visit. They have a great range of products like robot hoovers, mops or window cleaning robots as well as lawn and pool robots. You c... See more

Company details

  1. Appliance Store

Information provided by various external sources

Online robot shop for vacuum robots, lawn robots, pool robots, robot assembly kits, mopping robots, mopping robots, toy robots, air humidifiers.


Contact info

2.9

Average

TrustScore 3 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the robot

Love the robot, it does the job. The site itself have a lot of different products to choose from. I’m very happy with the 5 year warranty.

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, robots for all areas of the home inside and out, express delivery and 30 day money back guarantee service brilliant

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

a large verity of robots

This company offers robots for all types from hoovers, windows cleaning but also gardening, pool cleaning and home entertainment. There is a very large variety with lot of promotions available. There are sometimes refurbished ex demo products are also available for budget people at great discounts, that require constant watching the website as not all the time available, we have got a dog ball play robot and working great. Payment is easy with all cards as well as PayPal and shipment is also quick, I can recommend them.

October 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, and express delivery available. Amazing after sales support from the team. Additional warranty is also available. Would 100% recommend

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Myrobot centre review

So Visited myRobotcenter on-line, site super easy to navigate, you can also do product comparisons.
Search bar at the top is then split into what robot/appliance you want to view, then hovering over theses leads to the sub categories like your aroma diffuser or robot kit, on every product you are guaranteed a 30 day money back guarantee, 5 year guarantee and they are a trusted e insurance shop.You can also sign up to their newsletter and read their blog, with the option also to buy refurnished products and browse the sale items.

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Bought a Rumba

Bought a Rumba, great deals on the website and happy with the 5 year warranty.
The 30-day money-back guarantee gave me the reassurance I needed to purchase.

October 4, 2020
Unprompted review
Rated 4 out of 5 stars

Customer service review

Bought a robot mower from myrobotcenter. The model i received was faulty and would not work, after investigation it seemed it was a demo model / customer return that was somehow shipped as new!?

Anyway , after contacting myrobotcenter, the guy on phone was very pleasant to deal with and agreed to ship replacement when they received the original back. They even agreed to cover cost of shipping. This was great service and sure enough the replacement was shipped and so far working very well. The only issue is of course the wait to ship back and receive new models from Austria while watching the lawn growing ever higher.

Overall - 4**** . Maybe a bit more qc to stop refurbs being shipped out but were great to deal with when there was an issue.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Great company, great product!

I ordered one of the robot lawn mowers. I had to call the team first as I had a couple of questions and they couldn't have been more helpful. Product arrived quickly and well packaged and I am delighted with it! Would definitely recommend this company.

September 29, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look