Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The shoes arrived with incorrect laces and a broken seam. The laces almost snapped entirely when I removed them. This was a bit disappointing because these are my second pair from Myrqvist, and I love... See more
The Stensund is a great looking shoe and extremely well made. My only negative was that its narrow around the toe area. I’m a medium width, always have been, and their product description said to go d... See more
Swift delivery and the (usual) high quality make ordering a no-brainer. This time I ordered the Solvik Sandal. The only point is, I ‘m not completely convinced from the value for money. That is why I... See more
Company details
About Myrqvist
Written by the company
About Myrqvist
Myrqvist began its journey in 2016 with a clear vision: to craft quality footwear with a timeless design at a reasonable price. Our aim was to create shoes that could withstand the test of time and trends.
How do we combine top-quality craftsmanship with a modest price point? At Myrqvist, we take pride in our dedication to craftsmanship. While all of our design work is done at our headquarters in Stockholm, our shoes are assembled by experienced artisans in Portugal, with whom we have long-standing relationships. We choose not to add hefty margins, keeping our prices representative of the craftsmanship involved. This results in what we like to call premium footwear without the premium price tag.
Scandinavian design, attention to the finest details, and the use of top-quality materials from the best tanneries in the world are at the core of our business. Thanks to these principles, we were awarded the title of fastest-growing footwear brand in Sweden in 2020. Though we cherish our Scandinavian heritage, our shoes are now worn on every continent, recognized globally.
Our growth extends beyond Sweden. Our first shoe, the Oxford Äppelviken, remains a staple, but our collection has expanded to include sneakers, boots, sandals, and accessories. All our products share a timeless design and are made to last for years. This commitment to durability and style defines Myrqvist - premium footwear without the premium price tag.
Explore our collection and learn more about our commitment to excellence at www.myrqvist.com.
Contact info
Jakobsbergsgatan 17, 111 44, Stockholm, Sweden
- info@myrqvist.com
- myrqvist.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would have given zero stars if that…
I would have given zero stars if that was possible. As visible in Myrqvists answer to my previous review I received confirmation that I would not receive anymore marketing emails. Since that was not the case I can now conclude that Myrqvist can’t control neither their marketing machine sending unsolicited emails or their AI customer service which works like s###.
April 1, 2026
Unprompted review
Reply from Myrqvist
Hi Torben,
We’re very sorry to hear this and fully understand your frustration.
You are absolutely right to expect that once you have been removed from our mailing list, no further marketing emails should be sent. Unfortunately, in this case, an email was already in the sending process before the suppression was completed, which is why it still reached you. That said, this should not have happened, and we take full responsibility.
Your email address has now been fully removed and suppressed from all future marketing communications.
We also take your feedback regarding both our communication and systems very seriously, and this is something we are addressing internally to ensure it does not happen again.
We sincerely apologise for the experience.
Kind regards,
Myrqvist
Bad service and no commercial ethics
On their website the business promises an order from factory should be shipped within 7-8 weeks. However I have been waiting for 16 weeks, and there’s been zero update to my order. The style I ordered was back in stock a few days ago, and I emailed the team twice to remind them that my order hasn’t not been fulfilled and should be prioritised. But I never got a proper reply. Now the style is out of stock again and I guess they just fulfilled other people’s orders first by ignoring my repeated request as a customer. This is extremely terrible service and I doubt the business’s commercial ethics. I feel my funds have been used as an interest-free loan for 4 months and the only solution they have offered is just a simply refund without an apology and a compensation plan.
April 1, 2026
Unprompted review
Reply from Myrqvist
Hi Chengyang,
Thank you for taking the time to share your experience. We are truly sorry for the situation you have described.
You are absolutely right to expect clearer communication and for your order to be handled with the priority that was previously promised. We also sincerely apologise for the lack of updates and for the incorrect information you received from us. This is not the level of service we aim to provide, and we take your feedback very seriously.
We understand your frustration regarding the extended waiting time and how this has been handled. Please rest assured that this is something we are currently reviewing internally to ensure it does not happen again.
We are already in direct contact with you to resolve this matter properly, including offering both a full refund and a form of compensation. We remain committed to finding a fair solution and regaining your trust.
Kind regards,
Myrqvist
Great Client Service from Martin
I’ve purchased a few pairs of shoes from the London flagship store in the past year, and every time the experience has been amazing. The staff are always very kind, professional, and knowledgeable.
Recently, I had to order a pair online as they weren’t available in store. The only reason I’m giving 4 stars instead of 5 is due to the delivery experience with FedEx. They repeatedly marked the parcel as “out for delivery” for five days without actually delivering it.
That said, Martin from customer service was extremely helpful and quick to resolve the issue, which I really appreciated.
Overall, still a great brand with excellent in store service, just hope the delivery side improves.
March 19, 2026
Lovely boots
Lovely boots, happy with them .
I had to return for a larger size - the process was easy and smooth.
March 25, 2026
Great service and quality of the…
Great service and quality of the products! Easy change.
March 25, 2026
size was not accurate vs instructions…
size was not accurate vs instructions on the website
March 24, 2026
Reply from Myrqvist
Hi Joe,
Thanks for your feedback. We’re sorry to hear the sizing did not match your expectations.
We do our best to provide clear sizing guidance on our website, but we understand that fit can sometimes vary depending on the foot and model. Please feel free to reach out to our support team. We would be happy to help you find a better size or solution.
Your input is truly appreciated and helps us improve.
Team Myrqvist
Quality
Great Website, fast shipping and true to size. Quality is great and it looks like advertised.
March 17, 2026
Erik and Ricardo were super helpful…
Erik and Ricardo were super helpful during my visit to the NY store.
March 20, 2026
Long shipping time
Long shipping time. Also never received my free gift. Otherwise, the loafer guidance and fit are great.
March 17, 2026
Customs duties are not covered
Customs duties are not covered, even if nothing is purchased. The shoe manufacturer/seller doesn't care and doesn't respond to emails. I don't find this kind of concept acceptable in 2026.
February 27, 2026
Reply from Myrqvist
Hi Luigi,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We want to assure you that we take this seriously and are committed to resolving the situation. We have now reached out to you directly to assist further and find a solution.
Please feel free to respond to our message so we can handle this as quickly and smoothly as possible.
Kind regards,
Myrqvist Team
I ordered a size 9
I ordered a size 9 - a size 6 was sent to me. Obviously someone looked at it upside down. I was also disappointed in the quality of the shoe. I should have looked more closely. I gave the shoes to the hall porter at my London club. Live and learn
February 27, 2026
Reply from Myrqvist
Hi Stanley,
Hi,
Thank you for your feedback, and we’re very sorry to hear about your experience.
Receiving the wrong size is of course not acceptable, and we sincerely apologize for this mistake. This is not the level of service we aim to provide.
We’re also sorry to hear that the product did not meet your expectations. We take quality feedback seriously and continuously work to improve.
If you would be open to it, we would be happy to look into this further and see how we can make this right for you.
Kind regards,
Myrqvist Team
Very very very good I love it 😍🥰
February 19, 2026
Excellent customer service
Great vibes, very welcoming from the start to the end. Which they were very helpful purchasing my wedding shoe. At the London store.
March 23, 2026
Unprompted review
Perfect Fit and Excellent Quality – Worth Every Penny
I’m extremely happy with this purchase. The shoes fit perfectly and are true to size, which made the whole experience hassle-free. The quality is excellent, with great materials and solid construction that you can immediately notice.
They feel comfortable and well-made, easily justifying the price paid. Overall, I’m very pleased with my purchase and will definitely be buying from this brand again in the future.
February 25, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.