Simply Green Home Services Reviews 64

I was looking for a new furnace to ease the mind of my 80+ year old mother who I had moved into my house. We checked out a few places in town, but I was trying to find a company that would allow a monthly payment plan as money was tight, and the only company in town that was willing was one I didn't trust. Simply Green showed up at my door, the salesperson was friendly and answered all my questions with the right answers. We agreed to a 7 year contract with yearly maintenance and 24/7 service if anything went wrong. She went over the contract with me and I believed I had signed a contract that was what we had discussed. Nope. I had signed a 15 year rental agreement with a buyout that was going to cost me thousands of dollars more than the equipment would ever be worth! Add to that the fact that the furnace didn't last a month before it had an issue, and they did not show up for TWO WEEKS!! When they did, they used a local furnace repair company who proceeded to give them FOUR RED TAGS for faulty installation.
Move ahead a few years, and the furnace is acting up again. Again, a local company is sent to deal with the issue, and he too discovers that there are red tag issues, although he doesn't report them, but gives them 30 days to fix the issue (this was in January). They sent him back to replace the pipes that were not up to code, and he had to rip out part of my rec room ceiling to move the pipes!!
I had had enough and decided to buy out the contract early rather than wait the 7 years, except to my shock, it was 15 years and it was with a financial company that I HAD NEVER AGREED TO BE CONNECTED TO!!!
I tried using the Better Business Bureau but they are limited to their ability to get a disreputable company to deal honestly with its customers. I am not using my MPP to get a solution that doesn't have me paying thousands more than the equipment is ever going to be worth. I want a fair buyout for the furnace and water heater that shows that this company is trying to become an HONEST furnace company and not just a flash in the pan scam.
So, if you are looking for a new furnace, water heater or air conditioner, run from Simply Green...as fast as you can. They can talk the talk, but everything they say will be lies.

1 year and half ago we sign a contract with Simply Green for them to install the air conditioning, they supposed to change the filter 2 times at years, they said that are going to send the filters and I still paying monthly and I haven’t seen those filters since then.

The sales person was not truthfull at all. I was told I was buying a furnace for $7000. I later discovered that not 1 dollar I had paid into the furnace had gone towards the cost. Upon asking why I was told all payments are rental fees. The furnace must be bought after the fact for an extra $8000. I fought with them for many months and in the end they came and took the Furnace, I thought. Now it is 9 months later. Simply green is still trying to take money from me and also trying to harm my credit. I do not own the house the furnace was installed in and more importantly I do not have a simply green Furnace. Again no house, no furnace for 9 months and still being charged every month. I have tried to talk to simply green but they won't say anything other than "we will wreck your credit"

When I went from living in an apartment to owning a home, I knew nothing about heating and cooling systems. A friend suggested that I call Simply Green and ask them to conduct an analysis of the unit at my new home. It was the best advice I could have received.

The service rep inspected the system and taught me how to use all the features, even the ones that I didn’t know were there. Now they also provide the maintenance and take care of repairs when necessary. Thanks to Simply Green, I never worry about what the weather’s like outside. Inside, it’s always perfect.