mytacticalpromos.com Reviews 1,150

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its excellent products and high quality, often noting that items arrive as described and within the expected timeframe. The customer service is frequently highlighted as exceptional, with many people appreciating the prompt and helpful responses to their inquiries and issues. However, some people were dissatisfied with their orders, particularly regarding "mystery boxes" which occasionally contained items of perceived lower value than advertised or expected. A few other people also felt that the ordering process could be confusing, with some experiencing duplicate orders or unexpected charges, and others mentioning delays in shipping or a lack of communication regarding backordered items.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and durability of items like... See more

Order

Reviewers express mixed feelings about their ordering experiences. Many customers praise the customer service... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "over the top" and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Price

Consumers find price to be ambiguous, with many appreciating the good quality products for reasonable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly Recommended!!!I have been more than satisfied with…

I have been more than satisfied with every product I have received, from the the very first one. I look forward to each chance I get to see their new stuff and am always pleased when it arrives. The shipping is exceptionally fast as well as guaranteed. I had to reach out to customer support and the issue was resolved within minutes. I recommend them to all my friends and family.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Problems fixed/very happy

We had trouble with a couple of products we ordered, but the company responded very quickly and are sending replacements for the problem products. Very great company will probably purchase other things from them thanks.

July 28, 2025
Unprompted review
Rated 3 out of 5 stars

Customer service

I won't go into detail me specific issue, but it's related to their customer service. The products I've ordered from them are always unique and awesome! My issue is directly with customer service. If I were rating just customer service my rating would drop to two stars.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

TacticalPromos JUST MADE MY DAY!

TacticalPromos JUST MADE MY DAY!
I sent them an email about my Emergency Radio charging port being broken.
Their response was a most pleasant surprise!
I just received a replacement at no charge.

July 18, 2025
Unprompted review
Rated 4 out of 5 stars

Tactical promos offer quality products…

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than happy to straighten things out.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

I made a mistake while trying to order…

I made a mistake while trying to order something and realized it afterwards. I emailed and phoned support with my concerns that I totally messed up and a $49.95 amount was added to my Visa that I did not want. They emailed me back 3 hours later telling me they "corrected my order as requested". I was so grateful you can't imagine. Next day checked my Visa account and all is good and my order I wanted was shipped. Couldn't ask for better customer service!! Susan

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I accidentally clicked on something while trying to make a purchase and it charged me around $50. I was a bit bummed at first, but one email later, they had a refund on its way back to me! It turned an already crappy day right around! I will definitely continue doing business with this company in the future. Their customer service is amazing!

June 29, 2025
Unprompted review
Rated 4 out of 5 stars

Good shopping for personal and outdoor gear

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's and different addresses are fragmented and need to be unified under one umbrella and one website convenient even for those who do not have a membership. Everybody should do their price due diligence with items as you would with any shopping experience. I recommend

June 29, 2025
Unprompted review

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