Mytravelscoot Reviews 

102
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the lightweight and practical design of the scooters, which makes traveling, folding into car boots, and daily mobility completely effortless. Consumers also appreciate the exceptional staff support, noting that representatives are helpful, informative, and extremely pleasant during home demonstrations and service visits. Some reviewers were not happy with certain minor aspects, mentioning that accessory information can sometimes be vague or suggesting design changes like hydraulic brakes and improved tire safety. People purchasing these vehicles also noted occasional challenges with older chargers or components needing replacement over time.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing it as a lightweight, well-made, and powerful... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and prompt, efficient... See more

Service

Consumers find service to be exceptionally positive, praising the helpful and knowledgeable staff. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an incredible sense of... See more

Quality

Customers had positive experiences with quality, highlighting that the mobility aid is well built,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with the friendly and respectful manner in which my enquiry was dealt with, clear precise discussion and to top it all my TravelScoot stand on trailer arrived 2 days later... 100% would both... See more

Rated 5 out of 5 stars

I so pleased with my travel scooter, it's so light & portable, fits easily into the boot of my corsa. The last thing I wanted was a hefty looking four wheeler , My travel scooter fits the bill perfect... See more

Rated 5 out of 5 stars

What a great piece of kit TravelScoot is- good looking, lightweight, easy to use and transport, well made and powerful! I am proud to use it and be seen to be in control rather than being pushed in a... See more

Company replied

Rated 5 out of 5 stars

This is a light scooter, Industrial style design is very different. Suitable for air travel. Demonstration was excellent nothing too much trouble. After sales support so far excellent. Various social... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.7

All reviews

(102)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant scooter

I so pleased with my travel scooter, it's so light & portable, fits easily into the boot of my corsa. The last thing I wanted was a hefty looking four wheeler , My travel scooter fits the bill perfectly, I've travelled easily to places I thought I'd never reach again because of my limited mobility. I love that it can move along quite swiftly & does plenty of milage on a full charge. Robert could not have been more helpful in answering my questions. Given me back some freedom & independence. One happy customer 😀

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

I placed an order for a replacement…

I placed an order for a replacement part and then received a telephone call to check which model of Travelscoot I had to make sure I had ordered the correct part. As soon as it was confirmed that I had the part was promptly dispatched. Always very friendly and helpful at Travelscoot.

July 30, 2025
Rated 5 out of 5 stars

Freedom regained

Like so many other users of the Travelscoot mobility trike I found mine a complete game changer. I have been able to get to and attend many events that otherwise I would not. The important consideration being my ability to lift the trike into and out of my car boot on my own and with no help - meaning solo journeys, events and even shopping were on my agenda agin. I cannot recommend the Travelscoot too highly!

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

My independence

This is my second Travelscoot in 10 years and have found it excellent. I have my independence wherever we have gone. The service given by the company has been fantastic with delivery within 24 hours

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

My choice for independance.

I chose the TravelScoot for several reasons. Something important to me is being able to go out on my own again. Independence and choice. Being able to attend events happening nearby and realising that I can now attend them without pain and discomfort.

The TravelScoot is manageable for getting in and out of my very small car boot. I can lift it myself and place it securely. Most importantly, I can attend hospital appointments without leaving home unreasonably early (because I have to walk and rest due to pain).

I do not live locally to the showroom. However, the website features numerous explanatory videos covering every subject related to the scooter, making the entire process significantly easier. I am confident and happy with my choice. It's opened my world up again. I'm doing things I used to and also, on occasion, walking when I can. Win win.

June 19, 2025
Rated 5 out of 5 stars

To the park and ride!

Prompt service. Robert most helpful in sorting out any queries. The Travelscoot suits my needs and can be lifted in and out of the car with ease. Easy to assemble. Delivery was prompt.

May 27, 2025
Rated 5 out of 5 stars

A big thank you to Paul & Robert at Travelscoot UK.

A big thank you to Paul & Robert at mytravelscoot.co.uk for all their 1st class service, help & support.👍👍
I am really enjoying my travels with Travelscoot Escape. It gave me back my lost freedom. Air travel, holidays abroad & at home & trips to national trust sites, seaside trips etc are a breeze with the Travelscoot. TS goes everywhere. 👍👍

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Robert couldn't have been more helpful…

Robert couldn't have been more helpful or patient in getting me back on my Teavelscoot again. He arranged collection and delivery without any fuss and carried out repairs in very short time.
It's a blessing to know that we have these guys, in this country, who can repair and advise with regards to our Travelscoots.I cannot reccommend them highly enough

May 23, 2025
Unprompted review
Rated 3 out of 5 stars

I had a scary experience when the…

I had a scary experience when the scooter reared up on an uphill on my first test drive. After this I sent the scooter back as I live in quite a hilly town. Unfortunately the company deducts 10% from the refund if you've taken the scooter outside, so that cost me £300.

May 14, 2025
Mytravelscoot logo

Reply from Mytravelscoot

Thanks for the review. As you told us the hill was a short ramp outside your house, the TravelScoot does not struggle up hills. There is an option for a free demo which enables customers to try the scooter before they buy. If the scooter is purchased, used and then returned we have to change the tyres ( yours were dirty as per the pictures we sent you) and service the TravelScoot. This is why we have a 10% re-stocking fee as per our T&C's The offer a free demo still stands if you change your mind in the future. Kind regards

Rated 4 out of 5 stars

Warranty?

I thought the broken cable would be seen as a warranty fault as it happened within a year but sorry not. It takes while to get opportunity to travel from Sweden so I got help with a temporary solution repair from a service technician for wheelchairs in Sweden. Otherwise Paul & Co is gold worth helping. If only their was a shop here in Sweden!

May 15, 2025
Mytravelscoot logo

Reply from Mytravelscoot

Hi Katerina. Many thanks for your review.
Paul

Rated 5 out of 5 stars

Great service and support

Robert and Paul serviced my Travelscoot Deluxe today. My “Scoot” is my legs as I have arthritis in both knees. It has enabled me to explore the world and be independent. Unfortunately, the guys who load and unload the airplane (28+ trips world wide) are not as careful as I’d like and my Scoot had a lot of wear and tear. Cobblestones around the world were also probably a factor. Robert was great with directions to the shop and updating me on what my Scoot needed as the service progressed. I couldn’t be happier with the results and the great service. I’m ready for more years of exploring the globe.

May 22, 2025
Unprompted review
Mytravelscoot logo

Reply from Mytravelscoot

Thank you for your kind review

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