Mytriponline Reviews 

242
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, most reviewers were let down by their experience overall. Many customers reported being unknowingly enrolled in recurring subscriptions, typically for around £79 or €79, after a small initial payment. These significant charges were often not clearly disclosed on the website or during the transaction. Reviewers frequently found it difficult to obtain full refunds for these unauthorized subscriptions, often receiving only partial amounts. However, some people mentioned that the initial small payment for services like fast track or check-in often did not work as expected. Many also had to involve their banks to block unauthorized charges or dispute transactions, sometimes requiring card cancellations.

What people talk about most

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unexpected and... See more

Subscription

People report negative experiences with subscription, often citing unauthorized charges and hidden terms.... See more

Price

Reviewers highlight negative aspects of price, with many expressing frustration over unexpected and hidden... See more

Refund

Users describe negative interactions with refund processes, often reporting difficulties in obtaining full... See more

Website

Consumers express concerns about the website, reporting unexpected charges and hidden subscriptions.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAM! Thankfully the bank notified me that this company wanted to take £79 from my account. This is a fraudulent company scamming people to make a tiny payment to download trip details and automatical... See more

Rated 1 out of 5 stars

ATTENTION: SCAM! A few days after buying services or tickets you will be charged 79 euros on your bank account, and these are reccurrent charges. You will find in the small prints that by using their... See more

Rated 1 out of 5 stars

Same here!! They charged me £1 to check-in online, 3 days later they have taken £79 out my account scamming me when I never completed any profile nor requested any service, I have had to cancel my de... See more

Rated 1 out of 5 stars

I fell for the scam and got charged 79 euros while I was travelling in Europe. My-Trip-Online declined to refund and are offering 20% back. The financial institution (Wise) declined the chargeback, be... See more


1.1

Bad

TrustScore 1 out of 5

242 reviews

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1-star

No history of asking for reviews

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1.1

All reviews

(242)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They charged me £1 to check in which i…

They charged me £1 to check in which i did on Wednesday for the wat there and back and 3 days later they have taken £79 out my account scammed me this didnt say anywhere that they would take payments out and lie saying they can cancel my membership when i never agreed or did a membership with them
They are scammers!!
They are trying to say its 3 days free trial and not refund my money back
They are doing fraud
Worst company ever
This is my first and last time using them !

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, they charged my £79 like others on this page for nothing. They should be sent to prison.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scam alert… be careful!

Scam alert… be careful!
These scammers tried to charge me $79 for no reason. They suddenly popped up on my screen while I was doing online check-in and paying for my seat on Pegasus Airlines (which I had already paid for separately). Three days later, they attempted to charge my card $79 but luckily the payment failed due to insufficient balance on my prepaid card. Watch out and don’t fall for it!

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

Beware!

If there was an option for no stars that’s what they deserve. Please be careful, they are definitely a fraudulent company and I’m surprised they are still allowed to operate. I went to check in through my Easy Jet app and somehow they intercepted my check in request. When they asked me to pay £1 I just thought this was a new Easy Jet charge and I paid. However I suddenly thought things weren’t right and at the point they told me ‘the application has not been finalised’ I decided not to proceed and checked in without using the app. Whilst on holiday I noticed they had taken an additional £79 from my account. After several emails they agreed as a gesture of “goodwill” they would refund 20%!
I’m still waiting!

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful with my-trip-online its a scam

Be careful with this website! I purchased a ticket for sagrada familia and they accepted the payment, the ticket never arrived and they suggested a new date… I refused and they refunded. But secretly they had charged me for a super premium subscription to my card. €79 per a subscription I did not authorize. Nothing written about it, neither an email. I only noticed the payment in my card so I contacted them. They said when I registered I hd a 3 day trial.. and offered to refund me 20% only. I jeep asking every day for full refund. Sharing it every where to avoid more people to he scammed. I also made a statement to the online fraud police.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD! Redirected from the SAS website

Redirected from the SAS website. No terms and conditions were shown on the €1 subscription page. They did not inform me of any upcoming charges, and the login process was never even completed. Yet, they charged €79 three days later with no warning or confirmation. This is a fraudulent website. Beware.

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear fraudulent

Stay clear ! I wanted to check in for a flight with Lufthansa! This company just popped up and said they will charge £1 for online checking ! Thought it was a bit strange but as it was only £1 thought it was a fee for checking in online 🙈 how I was fooled ! Next thing I know they have taken £79 from account 😡 called bank and said needed to wait ! Please don’t be another victim this company needs shutting down ! Fraudsters scammers

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Hidden Subscriptions SCAM

Total SCAM
I inadvertently fell into the £1 payment for checking in online, believing this was for an airline (my fault for rushing!) - I was then contacted by my bank the following day as they’d tried to take £79 out of my account - for nothing! I did not authorise this transaction and thankfully my bank declined it and cancelled my card before asking me if it was fraud - THIS IS FRAUD - STAY AWAY

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Scamming filth

Scamming filth. not remotely associated with your travel, will charge u £! then try to empty your account. - go straight to your bank and try to stop them. - based in the 3rd world and thieves.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

This site is not safe,defrauded many…

This site is not safe,defrauded many People. I was in this aituation and lost 79 euro for nothing . I disn' t create an account for them and they charge me with this amount wothout my authorization. Don' t use them for anything. F

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! Hidden subscription, not sure how this works but they deducted 80 euros from my account! And I see 100 more people had this in the last few days! We have to act not about the money but to avoid that more people become a victim

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. I wish i find them in real life.
Bought tickets through this shit website.
After some issues with the date and time , asked for refund.
Apparently they subscribed me for something!! When the payment was about to go through my bank blocked it and blocked my card for suspicious transaction.
And now i have emailed them and they don’t answer.
I will find you.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Tried to check in on jet2 app. Got error and then a screen for mytriponline came up asking for 1 euro. I had no option but to approve one euro payment with no knowledge this was a subscription service and that 79 euro would be debit from my account 3 days later. Trying to get a refund and they say I am only entitled to 20 percent. I have asked my bank to reverse charge. Total scam!

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Now they have changed to my-trip-online.com. They will steal your money by subscribing you to a service hidden somewhere maybe under T&C. How can a subscription be hidden and no email to let you know you have been subscribed to a service even if it's hidden in T&C. Do not carry out any transaction with them. I hope someone finds reviews before becoming a victim.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM
I inadvertently fell into the £1 payment for checking in online, believing this was for an airline (my fault for rushing!) - I was then contacted by my bank the following day as they’d tried to take £79 out of my account - for nothing! I did not authorise this transaction and thankfully my bank declined it and cancelled my card before asking me if it was fraud - THIS IS FRAUD - STAY AWAY

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

ZERO STAR RATING

I don’t know how there cannot be a ZERO STAR rating before writing a review, I’m physically sick even to give these scammers a one star rating. This company is a SCAM. I fell into their fake check in trap when I was directed to their webpage. Paid £1 because I thought they were agents and then they took the liberty of taking £79 from my account!!! Trading standards should be going for companies like this rather than sleeping on duty by allowing them to still operate.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. My card blocked the payment of 79 euros, but now it is frozen and I'm abroad!

June 26, 2025
Unprompted review

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