Mytriponline Reviews 

242
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, most reviewers were let down by their experience overall. Many customers reported being unknowingly enrolled in recurring subscriptions, typically for around £79 or €79, after a small initial payment. These significant charges were often not clearly disclosed on the website or during the transaction. Reviewers frequently found it difficult to obtain full refunds for these unauthorized subscriptions, often receiving only partial amounts. However, some people mentioned that the initial small payment for services like fast track or check-in often did not work as expected. Many also had to involve their banks to block unauthorized charges or dispute transactions, sometimes requiring card cancellations.

What people talk about most

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unexpected and... See more

Subscription

People report negative experiences with subscription, often citing unauthorized charges and hidden terms.... See more

Price

Reviewers highlight negative aspects of price, with many expressing frustration over unexpected and hidden... See more

Refund

Users describe negative interactions with refund processes, often reporting difficulties in obtaining full... See more

Website

Consumers express concerns about the website, reporting unexpected charges and hidden subscriptions.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAM! Thankfully the bank notified me that this company wanted to take £79 from my account. This is a fraudulent company scamming people to make a tiny payment to download trip details and automatical... See more

Rated 1 out of 5 stars

ATTENTION: SCAM! A few days after buying services or tickets you will be charged 79 euros on your bank account, and these are reccurrent charges. You will find in the small prints that by using their... See more

Rated 1 out of 5 stars

Same here!! They charged me £1 to check-in online, 3 days later they have taken £79 out my account scamming me when I never completed any profile nor requested any service, I have had to cancel my de... See more

Rated 1 out of 5 stars

I fell for the scam and got charged 79 euros while I was travelling in Europe. My-Trip-Online declined to refund and are offering 20% back. The financial institution (Wise) declined the chargeback, be... See more


1.1

Bad

TrustScore 1 out of 5

242 reviews

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No history of asking for reviews

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1.1

All reviews

(242)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers and Consumer Rights Directive

Scammers. Beware if you sign up just for updates on a purchase you lose €79 because they join you as a member. All I had wanted was to check the online status of 1 x museum ticket €20 which wasn't even available. They took several hours to send the ticket anyway which is a breach in Consumer Law and renders it useful. I've asked for a refund of €99 and for for them to remove my details in line with GDPR - and will request a copy of my data and account deletion.
My lawyer advises that just because a company writes something in fine print doesn’t mean it’s legally enforceable. In this instance:
• It was certainly not clearly presented or communicated.
• It was bundled into a ticket sale deceptively by auto-adding a membership.
• I didn’t knowingly consent to it - by ticking a box when the consent of the terms were hidden or unclear

The average person wouldn’t expect a membership fee when just trying to buy a ticket, this likely to have have violated EU consumer protections to include:
• Unfair under the EU Unfair Contract Terms Directive (93/13/EEC).
• Misleading under the Unfair Commercial Practices Directive (2005/29/EC).

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam / charge without consent

Paid 10 euros for a fast track access in CPH airport, never received it and then they charged me 79 euros for a subscription I never enrolled for. The unsubscribe link they provide leads to a 404 page
Total scam I don’t even understand how they can use the credit card like this

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

I tried to book a ticket through this…

I tried to book a ticket through this website and 3 days later they charged me with 79 Euros for a subscription without my permission. How can I get my money back? My bank can't do anything for me.

Please help!
Thanks

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

Defiantly a scam

This is a scam, tried to check in for a KLM flight and paid one euro. Three days later they took 79€ of my account. Mailed them many times and got no response. Blocked my card and opened a fraud case against them.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Dangerous Scams!

Dangerous Scams!! Report them immediately at:
1. European Consumer Centre Network (ECC-Net)
2. Europol European Cybercrime Centre (EC3)
3. European Data Protection Board (EDPB)

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers …

We thought we were checking on the Portuguese airlines and since it was our first time with them we did not question the online 1£ we thought that was their policy
Then the emails came & we saw the reviews so I had to block my bank card

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

Do not touch with a barge pole!

I initially thought this was a genuine check-in website for Wizz Air. Sadly, thought nothing of the initial £1 subscription, but then I had £79 taken out of my account for a 3-month subscription I wasn't aware of nor had authorised. Still trying to get money back from them (and my cardholder), but not optimistic. At least I have cancelled the recurring subscription :)

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

This is a real scam

This is a real scam. I had to just block my credit card because of them. I wanted to do an online check in for my Iberia flight and google redirected me to this services. I thought it was an external service that Iberia would use to handle online check ins. Immediately felt strange when I was charged 1€ for the check in service. I realised then somethings was wrong. I tried to speak to a customer services rep via chat and they kept me more than half hour asking to confirm things and replying very late. I told them I had in the meanwhile done the check in via Iberia and that I did not need their services. Today I was charged out of the blue 79 €. I called Visa and immediately blocked my card. When I tried to write to them asking to stop the services they charged me for without me ven realising it, all the emails were bouncing back. The telephone number they give is not active. Finally I was able to find a valid email address and I have sent my cancellation. This is pure fraud. Please don’t use this service. They seems to be in Nicosia but they payment went to Israel and they give a NON working uk telephone number.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO not use this company

DO not use this company, l made the mistake of using them for online check in and paying £1 subscription. Since then they have made several attempts to take more money from the credit card...fortunately the transaction was flagged up and my card blocked.

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

Attempted to check in with Vueling and…

Attempted to check in with Vueling and had a pop up box asking me to pay one euro. Had no idea this wasn't Vueling. Next thing I am debited £66.59 for a subcription which I didn't request. Had no idea who this company was. They are now refusing to refund me. Avoid at all costs. They are scammers

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely got done !!!!!! TOTAL SACM

Absolutely got done !!!!!!! How can companies get away with this?? Same as everyone else on hear I paid a £1 check in fee and three days later they have taken £79 off of my card for a three month subscription. Called to cancel but no way of getting my money back as it's all in the terms and conditions apparently and no way made clear enough as to what you are signing up for they trick you by paying a pound then have your bank card details just lucky I noticed straight away as they could just keep taking £79 every three months..... TOTAL SCAM !!!!!!!!

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

It's a SCAM!!!!

Last Saturday 17th of May I tried to do the check-in on a flight. I was charged one euro an never got any confirmation. I finally did my checking through the flying company (easyJet).
Today I was charged 79 euros out of the blue. This is a scam. A fraud. They robbed me 79euros.
Do not trust the website.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this site

Do not use this site, it’s a scam! Unfortunately, you may not realise until too late, as like me, you may be taken to it while checking in to a flight online, especially when in rush, and not realise they’re asking for unrelated info for normal checking in, like bank card details. Fortunately most banks have checks in place, so as long as you get onto it straight away you should be reimbursed. Still inconvenient to have to be issued with a new card and have to take the time to deal with it all.

May 13, 2025
Unprompted review
Rated 1 out of 5 stars

Title

Title: Unfair Subscription Charge – Beware of Hidden Fees

I had a very disappointing experience with MyTripOnline. I was offered what seemed like a free trial to check flight information. However, without clear communication or consent, I was charged €79 for a subscription I never intended to use.

There was no proper reminder that the trial would automatically turn into a paid subscription, and I only realized it after seeing the charge on my account. I immediately cancelled the subscription and contacted support, but they refused to issue a refund, even though I never used the service.

This feels like a misleading and unfair business practice. I strongly advise others to be careful when using this site. Always read the fine print and monitor your bank account.

I hope the company will reconsider how it treats its users and handle subscriptions in a more transparent and honetly.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

I received an unsolicited email from…

I received an unsolicited email from these scammers this morning telling me that my application had not been paid. I do not have a clue who these people are and certainly did not apply for anything.
Forwarded to Riviera Travel for comment.

May 16, 2025
Unprompted review

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