As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... See more
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Review summary
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I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... See more
Company replied
Really prompt despatch and delivery of the items ordered. There had been a mistaken double order as well, which was fixed with absolutely, no-fuss. Excellent communication throughout. Superb service a... See more
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excellent email traffic fom time or order placement, all the way though to shipment arrival at my house. better than many on line transactions i have done
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Company details
Written by the company
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
Contact info
MyTuxedo PO Box 87, 5032, Brooklyn Park, Australia
- info@mytuxedo.com.au
- mytuxedo.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great suit
Great suit, looks good. Everything I expected and more at this price point. Excellent value.
May 2, 2024
Reply from MyTuxedo
Good morning JAmes,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Amazing suit and great quality
When it arrived it was just what I wanted for my wedding, everyone complemented the suit. And one that feels like it will last a long time.
October 8, 2023
Reply from MyTuxedo
Good morning Calvin,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Lovely quality shirt
Lovely quality shirt. I was also pleasantly surprised with the speedy delivery
April 29, 2024
Reply from MyTuxedo
Good morning Floar,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
The wrong item was delivered
The wrong item was delivered. The refund was nonetheless quick and seamless.
April 22, 2024
Reply from MyTuxedo
Good morning Ed,
Thanks for taking the time to leave your review, I'm sorry to see the jacket was not as expected and will look into this in the warehouse.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
Apologies again for the error and any inconvenience we may have caused.
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning John,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Verry Happy!
Great price, came quickly and sits very well. Exactly as described, it is definitely not the most expensive fabrics or made with the best construction processes however, at this price it cannot be beaten. Make sure to measure yourself properly and be mindful of the Long, Medium and Short sizing as this has a significant impact on sizes, but true to what is displayed on their website. Would recommend to anyone in a pinch.
April 19, 2024
Unprompted review
Reply from MyTuxedo
Good morning JS,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Geoff,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
From order to delivery
From order to delivery, was so quick, would highly recommend your business.
April 15, 2024
Reply from MyTuxedo
Good morning Frank,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Fraser,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
As expected
March 25, 2024
Another successful experience
I had ordered from MyTuxedo in the past, a few years back.
It was easy to log on, see what was available, order and pay and then the package arrived in just over a week. Easy and great service.
March 18, 2024
Quality products and fast delivery…
My husband bought a vest in December for our daughter's wedding and we were delighted with the look and quality. So, when it came to my son's wedding, we had no hesitation in buying vests for our grandsons aged 6 and 4. Again the look and quality is exceptional and delivery is fast and efficient. I would recommend this company.
March 18, 2024
Prompt response to all questions and…
Prompt response to all questions and receipt of shirt in Australia within 5 days of placing the order.
March 15, 2024
Good to deal with.
My husband had a change of mind. I contacted the company immediately. Their response and the refund was all handled very quickly and professionally.
March 14, 2024
Great fit at competitive prices!
The fit of the clothes was great - nearly as if they'd been tailored for me. They were great value too!
One area for improvement would be the courier service. The tracking could be better, as could the process of rescheduling a missed delivery.
I would use MyTuxedo again.
February 26, 2024
Well tailored and good fitting with use…
Well tailored and good fitting with use of good materials
February 16, 2024
Shirt .met my expectations.good quality…
Shirt .met my expectations.good quality product.
February 13, 2024
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