MyTuxedo Reviews 

1,027
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping services, expressing continuous satisfaction with how efficiently their clothing orders cross international borders. Shoppers consistently highlight the exceptional product quality, noting that all ordered garments closely match the advertised measurements, materials, and descriptions. Furthermore, people appreciate the highly reliable sizing recommendations, ensuring that purchased items fit wonderfully right upon initial arrival. However, some reviewers were not happy with specific delivery delays and courier performance, mentioning frustrating shipping bottlenecks or unresponsive customer support channels. A few consumers specifically noted difficulties regarding missed event deadlines and unhelpful carrier handling during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently praising the garments as beautifully... See more

Quality

Consumers find quality to be exceptional, consistently highlighting first-class materials and garments that... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting super fast shipping times... See more

Service

Reviewers mention positive feedback about service, highlighting superb and reliable assistance with items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... See more

Company replied

Rated 5 out of 5 stars

I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... See more

Company replied

Rated 5 out of 5 stars

Really prompt despatch and delivery of the items ordered. There had been a mistaken double order as well, which was fixed with absolutely, no-fuss. Excellent communication throughout. Superb service a... See more

Company replied

Rated 5 out of 5 stars

excellent email traffic fom time or order placement, all the way though to shipment arrival at my house. better than many on line transactions i have done

Company replied


Company details

  1. Shopping & Fashion

Written by the company

MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(1,027)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vest arrived within 10 days

Vest arrived within 10 days. Quite true to size fabric has no give, I should have measured hubbys tummy cause a little tight. Fabric was true to colour but very shiny should have taken more notice before ordering. Would return to order to next size but worried it will be too big, and more costs to me will incur.

January 8, 2024
Rated 5 out of 5 stars

Tuxed to the Max

Easy to find, size and order items.
Delivery was fast and contents as expected.
Clothing was a great fit and quality looks good.

December 12, 2023
Rated 5 out of 5 stars

Happy!!!

Accurate sizing chart. Great fit . Good quality. Fast delivery and price to Aussie.
Happy!

November 23, 2023
Rated 2 out of 5 stars

Shirt collar was incorrect.

Service was efficient, but the collar of the pleated front stud shirt delivered was a cutaway design that I did not want, not "standard" as shown on the website. The standard collar was no longer available on that shirt, and I had to return the shirt (at my expense) for a refund.

November 1, 2023

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