Myultra Reviews 106

Absolutely fantastic service from Sam..above and beyond 10/10

I have been with Ultra for the last five years, I recently found some regional channels (ITV Yorkshire & Tyne Tees) kept going offline. During a routine check I told Sam from Technical Support about this, he remotely connected to my Ultra android TV box and fixed the problem. Ultra TV now is now working very well I will recommend Ultra to all my friends and family. Thank you Sam your support is amazing and much appreciated.

Cant fault the product from the ultranet team. Customer service great help especially Sam who helped me to renew my subscription today.
Tried other companies but dont find the support and broadcastings as good when sat on the bank fishing for weeks at a time. Good Job guys n girls at Ultranet!!

Received extremely supportive help from Sam who really helped us get everything up and running. We are not great with anything even slightly technical but Sam walked us through the process and his patience was incredible. The Ultra package is brilliant. Highly recommended.

Great service & Super quick, I have been a customer for a few years now & have complete trust in their service also would definitely recommend to anyone . Thanks !

Sam was an exceptionally professional customer service agent that helped me solve a problem with my device. He was patient, understanding, tried a lot of different methods to fix the extremely unusual problem, and came out the other side with a job well done! Would’ve been lost without him!

The people on the end of the phone really know their stuff & no matter what the problem, they from my experience can sort it.
We have been with them 3 years & can't think of going elsewhere.

Made my purchase which was easy, tried to install myself however I needed some guidance, spoke to Sam who was excellent in explaining what to do how to do it. Took me me through the whole process which was great. Thank you Sam .....Outstanding 😊

Fantastic customer service and a really easy system to use, very happy with everything. Sam sorted my problem very quickly. Would recommend to everyone.

I had a very helpful assistance from Jim.
Through the delivery, as ups were not very good.
Jim helped me with also the sales process. Also the setting up of the product I purchased. He made the experience very good.

We could not figure how to turn off subtitles. We went to help and Jim came on l8ne. He was was brilliant. Very patient and kind to us oldies. Thankyou Jim so much

Been with Ultra a long time now
Recommend a friend to buy package today Shik
Sorted it all out for us had a problem logging on after purchasing but he soon sorted it out would highly recommended Ultra

I have used MyUltra for a few years and the service is very good if you have a problem. Today I had a problem and Jim who is a tech guy from MyUltra help me sort it through the chat on their website. Nice one!! Well done.

Jim helped me today. Quick and helpful , I always get good service from Myultra.

quick and helpful staff.

Jim fixed my audio problem

Shikhar at customer support fix my VPN problem and went all the way to explaining how to optimise it myself. A very helpful gentleman who I score 5/5 100 🙏! Very satisfied.

Today I was having problems with my ultra box. I chatted with a technician called Shik. He was brilliant and so helpful. The most important thing he was so patient with me as I dont understand modern tech. Thank you shik for your help, you certainly deserve a 5 star rating.

We recently changed our WiFi provider and then couldn't log back in.
After joining an online chat, Shikhar was very helpful and had our problem resolved in minutes.
Very much appreciated - great service.

They have been very professional from start to finish I had a delivery question that was handled very well by Shik thanks guys would highly recommend 👍