I had a small issue with my online order over the bank holiday (completely my mistake), but the customer service was nothing short of outstanding. I emailed for advice and the team responded almost... See more
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Absolutely fantastic so helpful & knowledgeable! Really helped us with an issue with a vape that wasn't bought from them either & went above & beyond! Absolutely recommend & would give more than 5... See more
Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... See more
Company replied
It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... See more
Company replied
Company details
Written by the company
We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.
Contact info
Unit 15 Stfit Park, TQ12 3SH, Newton Abbot, United Kingdom
- 01626 897776
- info@myvapestore.co.uk
- myvapestore.co.uk
4.9
Excellent
2K reviews
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Reply from My Vape Store
Love to hear it, hope you're still getting on well with your Elfliqs and i'm sure we'll see you back in soon!
Reply from My Vape Store
We never tire of hearing it! Thank you! Our lovely customers make it a breeze for us. Pop back anytime :D
Reply from My Vape Store
Thanks for noticing :D we work hard to maintain a high level of customer service and make it look effortless! Thanks for the review too, it helps us out!
Always very helpful and friendly staff
October 5, 2024
Reply from My Vape Store
Thanks for that Susan! Glad to hear it. Expect the same great service across all of our branches and online too!
Reply from My Vape Store
Thanks Jason. Our prices are hard to beat for sure. Especially our devices!
Reply from My Vape Store
Thanks Louisa! Hope the elfliq juices are treating you well, and we hope to see you back in real soon!
Great friendly little vape store and…
Great friendly little vape store and was made too feel very welcome thank you 👍
October 2, 2024
The staff are always helpful and…
The staff are always helpful and polite. They have all the answers to any questions
September 24, 2024
Reply from My Vape Store
We've got you covered. Any questions you might have, we have the answers you're looking for! thanks for the review Sara it's much appreciated
Great Customer Service & Products
I've been here a few times in the past to buy disposable vapes and was getting tired of spending a fortune to just throw them away after. It also feels like a huge waste of Lithium..
I can't remember the name of the 2 dudes behind the counter but I have to say that they seem so chill and experienced. I picked up a new Vaporesso Xros Nano and a bunch of pods and liquid for less than £40.
I'm very happy with my new vape thanks to the chill dude with the glasses!
I'll most definitely shop here again as its cheap and convenient. The store looks amazing too
October 3, 2024
Unprompted review
Reply from My Vape Store
Such a comprehensive review! Thanks for the feedback it really helps us to provide the best experience for our customers. Glad to hear you got on so well with our services and certainly hope to see you back in soon. The same chilled, experienced service reps on call for you 7 days a week at my vape store!
Great products always helpful always…
Great products always helpful always polite &friendly
September 20, 2024
Reply from My Vape Store
Thanks for your continued support! Hope you're still getting on well with that soda king pink lemonade and hope to see you back in again soon!
Reply from My Vape Store
What more could you ask for! We've got the bases covered! Thanks for the review bud it's appreciated
Good knowledge and come away with the…
Good knowledge and come away with the right product for me
September 27, 2024
Reply from My Vape Store
That's what we like to hear, any advice you need pop in for a chat. We'll always find time to match you with the perfect products to suit your needs!
Reply from My Vape Store
Great service is the norm with My Vape Store. Expect that same great service at anyone of our branches or via our online store. Thanks for the feedback Jonathen
Reply from My Vape Store
Thanks for that Kathryn! Always happy to have you in you've been shopping with us a while now and hopefully see you back in soon. Thanks for your review!
Excellent service
Excellent service, Excellent shop. The shop manager is A1 l, knows his stuff and an absolute star!!!
September 25, 2024
Reply from My Vape Store
Thanks for that Kris! same can be said of yourself, it's our awesome customers that make it all worth while for us! Hopefully see you in again real soon!
Reply from My Vape Store
Thanks Ian! Hope you're still getting on well with the Nexus juice range! Some great flavours there for sure.
Excellent Sevice
September 23, 2024
Never had a problem getting what I…
Never had a problem getting what I need. Staff are great and so helpful. Never a problem too help you get what you need. Been coming here for years and never let me down
September 17, 2024
Reply from My Vape Store
High praise Scott! Love to hear it! Thanks for your continued support, it's our regulars that make it all worth while. Thanks for the review and we hope to see you in again soon!
Excellent
Always helpful. Great customer service and friendly staff. Prices are good and free advice and sweets for free😁
September 22, 2024
Reply from My Vape Store
The sweets are a gift from us to our wonderful customers! We're glad you appreciate us going the extra mile to be sure you all leave smiling! Thanks for the review Mark we love reading them :D
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