When my account got debited , I immediately go to the website and raised my concern and the customer support assist me with my concerns . I am pleased that I thought it was a scam but was luckily when... See more
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I requested to cancel my account a few months ago and they were able to do so. Recently, someone reached out to me regarding the refund of the membership fee. Honestly, I have forgotten about this, bu... See more
It met my expectations. Nela of the escalation team did a great job resolving my concern. Thanks. (I am repeating this since I am not sure if the first rate was successful.)
I subscribed by accident, the AD said it was for some spices promotion. Luckly, Alero is helping me get a refund. Bad publicity, but good response from staff. I never got my spices tho.
Hasn’t replied to negative reviews
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not good experience 😥 because the…
not good experience 😥 because the company posting in social media an advertisement that's not true that's why I try to click it but what happened was the company take money from my acount immediately
I'm satisfied with how they approached…
I'm satisfied with how they approached Me
I have received an email from Sarra
I have received an email from Sarra, informing me that she has reviewed my request.
I appreciate her help in this matter.
Once this matter has been resolved, then you will certainly have all 5 stars highlighted
regards.
Imani was very curious and helpful and…
Imani was very curtious and helpful and went out of his way to assist. Delivered excellent work and was a pleasure to engage with him.
It met my expectations
It met my expectations. Nela of the escalation team did a great job resolving my concern. Thanks.
(I am repeating this since I am not sure if the first rate was successful.)
I have had money taken from my account…
I have had money taken from my account and queried it but they say that it is not company policy (I.e. terms and conditions)to refund my money. I have not subscribed to anything nor have I received any goods. They reckon they have sent emails within the subscription date re cancelling but I have never received any such thing. I am a pensioner and cannot afford this to be taken from my bank account. Disgusted with the chat people!!!
Scam and Fraudster
Scam and Fraudster, stay well away. The parent company is Tiqar Ltd, Tiqarltd.com based in Cyprus. They also operate Ourhomeflow.com, GardeningExress.co.uk, Shedgardenwood.com and more. I never purchased anything from this site but they illegally took £6.01 from my account using multiple names each time.
I subscribed by accident
I subscribed by accident, the AD said it was for some spices promotion. Luckly, Alero is helping me get a refund.
Bad publicity, but good response from staff.
I never got my spices tho.
Great customer service
Great customer service. Really fast answers.
Thank you Ann for that.
When my account got debited
When my account got debited , I immediately go to the website and raised my concern and the customer support assist me with my concerns . I am pleased that I thought it was a scam but was luckily when I told them to cancel my subscription they give action into it. Well done !
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