When my account got debited , I immediately go to the website and raised my concern and the customer support assist me with my concerns . I am pleased that I thought it was a scam but was luckily when... See more
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See what reviewers are saying
I requested to cancel my account a few months ago and they were able to do so. Recently, someone reached out to me regarding the refund of the membership fee. Honestly, I have forgotten about this, bu... See more
It met my expectations. Nela of the escalation team did a great job resolving my concern. Thanks. (I am repeating this since I am not sure if the first rate was successful.)
I subscribed by accident, the AD said it was for some spices promotion. Luckly, Alero is helping me get a refund. Bad publicity, but good response from staff. I never got my spices tho.
Hasn’t replied to negative reviews
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Issue addressed
This is a fu***** joke
This is a fu***** joke. I order for gf blouse with embroidered dog. For what they needed picture ? This is cheap sh**. Cost this sh** ? 50£ Unfortunately I can't add pictures. Ohh yes. If you will try write to them your email will be blocked so 0 contact with them.
Good solution by Zoe from service…
Good solution by Zoe from service center.
Positive experience and would recommend
My Wardrobe subscription refund
Unwilling at first to agree to refund then cancellation. i was persistent & unwavering in my consumer rights & thank you Harry for resolving this all satisfactorily in my favour.
100% scamming clothes shop, STAY AWAY
Almost all of the accounts that left a positive review to this scam site, left fake reviews to random stores, on the same day and at the same time, to make their accounts credible and then leave a positive review to this cheap clothing site. BEWARE, SCAM IN PROGRESS!!!
Feedback
Thank you for being responsive. The product range was good. But I didn't get feedback on how to order. Thank you for being interested in turning things around for the better now.
Helpful support staff that delt with my…
Helpful support staff that delt with my request quickly and politely. Friendly staff and understanding about the questions I needed answers for
This company shamelessly exploits the…
This company shamelessly exploits the trust of Internet users. If you respond to an unbelievable offer, e.g. a laptop for €1.99, €5.99 will be debited from your account. The reason is €4.00 for UPS. Then they promise that it will be delivered within 3-1/2 days. This is all fraud and computer fraud. That is why I have reported this dubious company to the relevant department of the Garda (police). Companies like this MUST be put to an end.
This is a scam..when you order…
This is a scam..when you order something they put this link which you dont know after they credit your subscription to pay this business...please people be aware of clicking links i was experiencing...and i was angry because i was scammed that i dont know they take from bank. Thank.
Good service rendered to me
Thank you escalation team
thanks to edith who made follow us in…
thanks to edith who made follow us in getting me a good service i will definitely tell other about you company i had a great experience with your company
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