I don't Write reviews normally. However, I have had fantastic support from ZELLER especially from Sam, Luigi and May. I have used other systems and transitioning now but ZELLER exceeds both in Tech Su... See more
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Zeller is one solution for all of your business finances. From EFTPOS to invoicing, accounts and cards, Zeller is the smarter alternative to your outdated business bank. By bringing every tool together into one connected ecosystem, we help you reduce the time spent on finding providers, completing long applications, onboarding, and getting set up. We do this through a simple, fast online sign-up process, and no contract necessary.
3000, Melbourne, Australia
Replied to 78% of negative reviews
Typically takes over 1 month to reply
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Sam Levinson has made the transition to Zeller a fantastic experience. He is highly professional and always responds to my emails promptly. I’m very happy with my Zeller terminal.

Reply from Zeller
Exactly what I was after - a simple and efficient service to take card payments without investing or locking myself into any sort of contracts etc. The sales and fees are clearly displayed, easy to transfer funds into bank account. No complaints!

Reply from Zeller
Been using the Zeller terminal for close to 2 years now and been great, never had issues with terminal or settlements into my account, highly recommend
How can you call it a POS system when it does not let you take cash payments? cannot even manually log them? what is the point?? Wish I just went with Square who at least let you pay cash, gift cards etc. Highly annoyed that I didnt realise this until i purchased the terminal. Cant give any cash customers receipts. looks extremely dodgy.

Reply from Zeller
The system is great with loads of customisation to make the terminals look how you want, adding your company logo etc. The online portal makes reconciling eftpos payments a breeze.
I have been dealing with Alex for a few years now, very professional and cannot do enough to help whenever i have any questions.

Reply from Zeller
Matthew was such a help every step of the way and was more than happy to answer all my questions.
The set up was easy and we have been enjoying using Zellar.
The customer support from Matthew and the team has been amazing as well.

Reply from Zeller
Super easy to get started and set up my terminal.
The team made the process pretty seamless, especially with all the stress of setting up my new business.
Thanks Daniel and the rest of the team!

Reply from Zeller
I find it perplexing that you classify IT businesses as "high risk" when your entire platform is built on and dependent upon IT infrastructure. Your terminals, backend systems, and cloud-hosted servers all rely on software and code—making this classification highly contradictory.
Furthermore, all my sales were tap and pay and they think people will charge back. How does one chargeback a pin transaction?
Shutdown my account and wasted my time ordering the terminal which i now have to return
Do not sign up unless you sell food only. Pathetic service

Reply from Zeller
FINALLY!!!!!! A company who puts customer care and service HIGH on their agenda. I'm a new customer and I'm still working my way around their fantastic service. NOTHING is too much trouble for this company. They are quick to respond to any query you have. Give you very simple solutions AND check back on you.

Reply from Zeller
The Zeller EFTPOS machine is working great! The staff are very helpful. If I could buy stocks in this new company, I would invest in it. 😀
At the end of last year, we transitioned our three venues—Canteen, Island Market, and Kailis Fishmarket Cafe—to Zeller EFTPOS terminals. Since the switch, our customers enjoy lower surcharges, while we’ve benefited from reduced terminal rental fees. It’s clear that Zeller prioritises convenience for both customers and businesses. We are very happy with the new system.

Reply from Zeller
Sam and Brett were very polite and professional, they helped me with all of my requests even though I missed things during the onboarding process, they still went out of their way to help me fix them! Very quick responses too. Awesome service, keep it up team!
The company is very accommodating to our needs. Making particular requests and the team accommodating to them really shows how flexible they are. They work in a timely manner and assist you with set up very quickly.They also aid in troubleshooting issues quickly allowing the business to start in an orderly manner. Their system is very straigtforward to use. Worth the money.
Harrison was great in getting us a great rate with Zeller. It's been working fine since day 1 and no issues whatsoever.
Zeller has been great for our business. We are no longer paying expensive fees to the bank for the eftpos terminals, having to purchase consumables and the machines are really easy to use and we got a great deal when we signed up. The machines arroved quickly, were very easy to set up and you can opt to have the eftpos fees charged to the customer and they go straight to Zeller so we don't have to even think about it.
I found Sam to be very responsive and understanding with my requests. As far as the Zeller terminal goes, I couldn't be happier. Modern design with great features A+++
Easy set up. Great help and support from getting the machine and set it up
Great company to deal with: everything went smooth from the beginning. Julian was very helpful by setting it up for our business. And this helps to save some money for the business also. Would recommend to anyone.
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