n.exchange Reviews 351

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Please avoid this platform! You can deposit crypto but you can't withdraw any! Your withdrawal will stay in status Platform review forever! If you ask the Support Team, they will tell you that the sys... See more

Rated 4 out of 5 stars

My first experience 1month ago was not that great because order held for days due to KYC review, though it was eventually processed after I submitted my documents. I tried another BNB swap again rece... See more

Rated 3 out of 5 stars

UPD: The authorities got the information, but it took more than two months to get any response, and because of this, all the funds were lost. Do not respond to the authorities regarding the crime... See more

Company replied

Rated 5 out of 5 stars

I recently made a swap, but my order was frozen due to detected exposure. Initially, I was really frustrated. However, a customer support agent explained the situation and guided me through the KYC... See more

Company details

  1. Currency Exchange Service

Written by the company

n.exchange is a fast, reliable and fully transparent cryptocurrency exchange built by crypto enthusiasts, for crypto enthusiasts.


Contact info

You should know

3.3

Average

TrustScore 3.5 out of 5

351 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always good rates

N.exchange is easily one of the most straightforward swap platforms out there, I like to use it inside of Coinomi. Always smooth.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy, quick and reliable

Honestly, N.exchange makes swapping straight from Coinomi very easy, quick, and always reliable. Used it many times and never had a problem. Easy 5 stars from me! 💪

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Swapping XRP/USDT - Fast and Cheap

I recently wanted to swap some XRP/USDT using my non-custodial wallet, Coinomi, and found the exchange inside of the app allowed me to do this. Powered by n.exchange the rate provided was competitive and the time for completion was very fast (less than 5mins). I would definitely give it another go and highly recommend the service. Thank you

November 6, 2025
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

They are completely fraud

They are completely irresponsible
They are totally irresponsible . I am asking their phone number, office addresses, and they are not giving any reply. They are sending only link. They are keeping the money in name of KYC.
Their customer support guys are becoming legal advisors. They asked me to email their legal teams. They are not replying on that. Guys think twice for using their services.

Also they have written in email that they will refund the amount after deduction of 5% after their investigation which will be done without my cooperation. It has been more than year, there is also no investigation reports by them. I am a US citizen and how comes you allowed me for this transaction? They are themselves breaking their on own laws.
They are striking my comments here again and again as i am bringing the truth.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Thumbs up!

Genuinely impressed. The platform is user-friendly, fast, transactions go through without issues.
Liquidity is great, fee structure fair.
Thumbs up from me!

August 26, 2025
n.exchange logo

Reply from n.exchange

Thank you for the positive feedback. We are glad you enjoy the platform’s speed, reliability, and liquidity. It is great to know our fee structure works well for you as well. We truly appreciate your support and give a thumbs up right back to you.

- n.exchange Support team

Rated 5 out of 5 stars

Very fast and not bad exchange rate

Very fast and not bad exchange rate, good experience

I made several exchange in July, all get my token in very short time.

July 30, 2025
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Reply from n.exchange

Thank you for the review!
Glad to have you here.
We take pride in providing quick and consistent service to all our users.
Will be happy to see you back

Rated 5 out of 5 stars

I had some problems with exchange but solved fast.

I had some problems with exchange, but after I contac them, they solved it really quickly. I recommend them.

July 26, 2025
Unprompted review
n.exchange logo

Reply from n.exchange

Dear User!
Thank you for taking the time and providing this feedback.
We are happy to know that everything was resolved quickly, and you were satisfied with the swap experience.
Happy to provide the service further for you!
Kindest regards

Rated 1 out of 5 stars

Scam

Scam. They stole my money. Passed verification in December. I constantly get new requests and "under review" messages.

9 months since they groundlessly withheld my 1.11 btc

November 20, 2024
Rated 1 out of 5 stars

Order

Order : OCDLX8

N.exchange is a fraudulent platform. Who keep other people's funds via wallet, they are intermediary platforms for swap. Who block your funds and will ask you to validate KYC and then ask for personal documents. In all inequality. That fraud system.

My story goes back to July 2023. Following a swap and recovering from health problems.
N.exchange to keep my money (BTC swap ETH). Reporting it as « failled»
I couldn't look after it in that time.

EXODUS has been managing my wallet for almost 8 years. And told me that they would try to sort out the situation because my money is perfectly retractable and legally and professionally protected.
Thanks to EXODUS TO GIVE ME CERTIFICATE about N.exchange.

To date I have agreed with the presence of a lawyer to collaborate on KYC and personal information. (This will remain secured by my lawyer because this company has nothing to do with me I am not a customer N.exchange im customer to Exodus)

Thanks to a competent legal team, they were able to trace the company's network and management organisation.
They only have a few hours left to refund my BTC to my original Wallet.
Or an immediate complaint and follow-up will be launched.

Protect your funds with a lawyer

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

The exchange rate for cryptocurrencies…

The exchange rate for cryptocurrencies is great and not too different from other exchanges, hopefully it will stay that way.

July 2, 2025
n.exchange logo

Reply from n.exchange

Thank you for your positive feedback!
Maintaining fair and transparent rates is a top priority for us, and we are committed to keeping them favorable for our users. We appreciate your trust and hope to continue providing you with a reliable and efficient trading experience.

If you ever have any questions or need assistance, our support team is always here to help.
Thank you for choosing us for your crypto exchanges!
Kindest regards
n.exchange support

Rated 1 out of 5 stars

Pending swap for 8 month so far ....

Pending swap for 7 month so far ....
I can't express how frustrating it is to have the funds you worked hard for in the hands of people who don't care about you, don't feel responsible at all, and even behave like you are to blame. It's been nearly seven months, and yet they are saying, "Your case is being treated as a priority," yet the funds I swapped at the Exodus app are pending.

I really didn't know the Exodus swaps were being mediated by N.exchange. If I knew I would not do it. It was like a trap I fell into and can't get out of.

They don't even give me back the original funds. At first, they show some progress, so you won't complain, then they just keep saying "be patient" forever. I'm done waiting, really, I just filed complaints today at "Action Fraud Police UK" and "FCA"

You can do the same. I had a similar experience with another company before, and filing complaints helped with the case.

November 12, 2024
Unprompted review
n.exchange logo

Reply from n.exchange

Hello Saeid,

The delay occurred because you acknowledged that you first submitted a false ID for your KYC, which is another reason it took longer than normal. Additionally, our team has asked you to provide your SOF. Once available, kindly send the requested document in a PDF format bearing your actual name so we can move forward with your case.

We kindly ask for your patience and cooperation to conclude the verification process as quickly as possible. Thank you.

Kind regards,
n.exchange Support Team
-Sephora

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