n.exchange Reviews 

354
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Last February , I did a swap through Exodus using their partner Nexchange, my USDT left the wallet but the Bitcoin never showed up After days of getting copy pasted replies I ended up contacting T... See more

Rated 3 out of 5 stars

UPD: The authorities got the information, but it took more than two months to get any response, and because of this, all the funds were lost. Do not respond to the authorities regarding the crime... See more

Company replied

Rated 4 out of 5 stars

My first experience 1month ago was not that great because order held for days due to KYC review, though it was eventually processed after I submitted my documents. I tried another BNB swap again rece... See more

Rated 5 out of 5 stars

I exchanged usdt to eth via DeFi fixed rate, and the swap went through in 7 seconds, which is really impressive. At an excellent rate, too.

Company replied

Company details

  1. Currency Exchange Service

Written by the company

n.exchange is a non-custodial cryptocurrency exchange built for individuals and businesses. Users can easily swap Bitcoin, Ethereum, stablecoins, and cross-chain assets, while businesses can integrate crypto exchange functionality directly into their products. Our mission is to make crypto exchange easier to understand and easier to access - whether someone is making a direct wallet-based swap or integrating exchange functionality into a product. The priority is execution quality and clarity: users should always understand the route and the terms before they confirm.


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3.4

Average

TrustScore 3.5 out of 5

354 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 23% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(354)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

Joining to all the previous messages…

Joining to all the previous messages with complaints!

Trying to swap btc to usdt on Exodus and they told me to write back to N exchange support.
After make the KYC, no answer from those scammers anywhere.. no online support, and no email
Response!

Order OROBZX
TXid 7c9f7b2e0a34e0ab766372c5b545a231a87f32e33ad77963ed25b89b9a84b456

January 23, 2023
Unprompted review
n.exchange logo

Reply from n.exchange

We successfully completed the verification process and released the exchanged amount to the client amount to the client. This can be viewed and verified from the blockchain using using the link attached below.
https://tronscan.org/#/transaction/92c4250e49e32e104ab16bd9f3bf132ff41f8803ebac94930e77a1c16f5201ab

Rated 1 out of 5 stars

SCAM

I swapped my coins on Exodus and now they said I should do KYC verification. Anonymous EXODUS - KYC verification?
This review is exactly about N Exchange. I swapped my coins on Exodus, but they use N Exchange as a third-party API provider. And now I have to contact to N Exchange and follow their rules to get my BTC's back.

November 16, 2022
Unprompted review
n.exchange logo

Reply from n.exchange

Dear client,

On the application, before making the exchange you approve the terms and conditions which provide the exchange service to Exodus.

We kindly request your cooperation to conclude the verification process as quickly as possible.

n.exchange team

Rated 1 out of 5 stars

I fell till jet it’s a bad joke it’s…

I fell till jet it’s a bad joke it’s for me a scam maybe not to everbody but to me I swap first 1Doller Usdt to try everything perfect then 10k and now it’s since 12 days failed they have my money don’t answer me correct don’t give me information the only thing they said u have to wait up to 7 days now is day 12 and no reply hopefully I will not lost 10 k super unprofessional guys

November 8, 2022
Unprompted review
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Reply from n.exchange

Hello, we apologize that you had to go through such an experience.
However, we would like to remind you that the orders highlighted from the blockchain analysis tools are required to complete the short verification (KYC) procedure and validation of the source of funds in order to finalize their transaction.

I have checked your order status;
https://n.exchange/en/order/O2VSTO and happy to inform you that your order was successfully refunded on 21 November 2022.

You may find your receipt of the refund from the following link below;
https://tronscan.org/#/transaction/2136a74106de5ec9379b35dbaeb7ac44112c3a6fbe784e5a4ea489152932e71d

Rated 5 out of 5 stars

Fast, Easy and Secure!

Only when I started buying ETH a while ago that I found how difficult it was to swap for different cryptocurrencies on most platforms. Well, that was so until I found n.exchange.

In my opinion, the best platform for an easy and fast way to securely crypto exchange. Couldn't recommend it enought

July 23, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM! SCAM! SCAM!

Do not use n.exchange as a way to exchange your crypto! Never! n.exchange is a SCAM company! I have sent 0.179 BTC for ETH. And n.exchange scammed me! I’m waiting for 8 hours already. I sent them an email and they said to pass the KYC, to exchange CRYPTO TO CRYPTO???????? n.exchange is a huge SCAM. Is n.exchange SCAM? — YES!

Order ID: OQU6D1
Transaction ID (from bitcoin): 963f969fdefbc54f7bd1744c3a294274c31e1b5c743f77a19262516474574ed1
Block Explorer URL (from bitcoin): https://mempool./space/tx/963f969fdefbc54f7bd1744c3a294274c31e1b5c743f77a19262516474574ed1
Transaction ID (to ethereum): Pending
Block Explorer URL (to ethereum): Pending

July 9, 2022
Unprompted review
n.exchange logo

Reply from n.exchange

n.exchange is a regulated exchange platform that follows global AML / KYC procedures.

As per our Terms and Conditions, orders under review can be processed or refunded only after successful completion of the Enhanced Due Diligence.

We kindly ask for your cooperation to conclude the verification process as quickly as possible.

Kind regards,
n.exchange Support Team

Rated 1 out of 5 stars

N.exchange literally scammed me!

N.exchange literally scammed me!? Basically i am using exodus and exodus has a exchange option in their wallet and they don’t state which 3rd party exchange they use so I converted some XRP to USDT, and been 26 hours now they locked my funds and told me to contact n.exchange since that’s the exchange exodus has implemented, and i did contact them, and now they are asking me for some papers with today’s date me holding my id my utility bill, i told them i am not gonna share my personal information with them and that i want a refund they are saying that’s the only way!!

I wont change my opinion for this exchange until i get refund awful experience that’s just stupid! Refund my money and I’ll update the review

April 28, 2022
Unprompted review

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