Rang NAC and booked an appointment through the lovely Lisa who was very friendly. The engineer, Alan, who was polite and professional. arrived sooner than anticipated and sorted out my washing machi... See more
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We are an established and highly regarded brand within the domestic appliance repairs environment carrying out thousands of repairs to domestic appliances at a nationwide level every month. We work with accredited and experienced domestic appliance engineers to provide premium levels of service at a reasonable cost. Our network of employed and self employed engineers cover most parts of the UK and we aim to operate a same-day / next-day service.
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Highly qualified local engineers
4 Calder Close, Calder Park, WF4 3BA, Wakefield, United Kingdom
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Duncan the engineer was brilliant and I now have a fully functional washing machine. Thanks

Reply from NAC

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Engineer came promptly, diagnosed new seal needed, but it took a few days to get it. Then it was fitted and seems to have fixed the problem.

Reply from NAC
The NAC employee was very thorough, he checked everything with the oven and explained it all to me very clearly. Very nice manner - lovely person. In fact the problem had been caused by a power-cut while I was away.

Reply from NAC
Daniel arrived promptly. He was respectful, polite and friendly. He told me what he thought the issue might be and then explained what he had done. He also advised what to do and to contact you if the issue returned.

Reply from NAC
Easy to book a visit. Arrangements confirmed on previous evening. Young man Josh arrived on time and was pleasant, informative and efficient. Job done ! Would certainly recommend this company to anyone.

Reply from NAC
Excellent service all round. Turned up when they said they would. Fixed the problem and were good value. Also liked that they didnt try and include insurance as part of the price like some others did.

Reply from NAC
Great service. Replacement parts took a few days but the engineers were very professional. Was a little expensive but cheaper than a new built-in.

Reply from NAC
Prompt assistance from very helpful staff. Good result all round. Will post details to our street What’s App group which is the go to place to find reliable recommendations.

Reply from NAC
Have just answered an email from NAC with my experience which was excellent please read my review I have just sent

Reply from NAC
I thought I had a broken thermostat but when the guy came and put the meter on the fridge/freezer all was ok. He turned up on time and was very polite and professional

Reply from NAC
The engineer was on time polite and we are very satisfied with the service we received would not hesitate to use NAC again

Reply from NAC
Communication from NAC was good and I like the flat one-off fee which gives piece of mind that the job will get fixed regardless of how long it takes. Knowing what it will cost upfront is fantastic.
Communication from the engineer could have been a bit better but he got the job done to a good standard. Thank you.

Reply from NAC
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