Rang NAC and booked an appointment through the lovely Lisa who was very friendly. The engineer, Alan, who was polite and professional. arrived sooner than anticipated and sorted out my washing machi... See more
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We are an established and highly regarded brand within the domestic appliance repairs environment carrying out thousands of repairs to domestic appliances at a nationwide level every month. We work with accredited and experienced domestic appliance engineers to provide premium levels of service at a reasonable cost. Our network of employed and self employed engineers cover most parts of the UK and we aim to operate a same-day / next-day service.
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Highly qualified local engineers
4 Calder Close, Calder Park, WF4 3BA, Wakefield, United Kingdom
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We were really pleased with the service. Very easy to arrange on line, and really clear on pricing. They were later than they said confirming the initial allocated time slot, which meant we couldn’t accommodate it. But as soon as we let them know they were quick to rearrange to one that suited us. The person that came out to do the repair was very polite and clearly explained what they had done to fix the problem. They took time to check and make sure the dishwasher was fully functioning again, before leaving. I would use this company again.

Reply from NAC
It was very easy to book an appointment, the engineer rang to arrange a convenient time and he turned up when he said he would, all good. He fixed the problem and was very polite. Happy customer.

Reply from NAC
It was just a couple of days from my initial phone call to the engineer calling to check the fault on my fridge. He quickly found the fault but needed to order a part that took a couple of days. I was contacted when they had the part, arranged a time slot for the engineer to call and fit the part which he did quickly when he arrived without wasting time as his next call was about fourth five miles down the road. My fridge is now working as it should so hopefully it will give me a few more years good service.

Reply from NAC
Great experience with Lisa. She explained everything clearly and I was able to book an appointment for the next working day. Very happy with my experience.

Reply from NAC
Friendly and very helpful engineer. Prompt service. would recommend them

Reply from NAC
Sarah was very personable and extremely helpful

Reply from NAC
Lovely lady I spoke to when ringing the company. She organised an engineer to visit on an agreed day!! Excellent service

Reply from NAC
Couldn't have been better in every way.
Obliging operative, came promptly, solved the problem.

Reply from NAC
The NAC customer adviser I spoke to when I needed to confirm the booking was very friendly and helpful and the engineer booked, Tim Hyde, was very helpful, efficient and knowledgeable. I would definitely recommend and use, if needed, again.

Reply from NAC
Excellent contact from the team. Unfortunately my washing machine was unable to be fixed, but I was able to purchase a new machine and get installed the next day. Both engineers were fab. Would use again and recommend

Reply from NAC
Operator was very professional, very confident the repair will be seamless

Reply from NAC
The engineer was efficient and sorted the problem straight away

Reply from NAC
Found the site after an online search. The telephone receptionist was courteous and helpful. Appointment booked for the following day for an engineer to visit to look at my mother's oven.
He actually called me a few hours later to say he was available to visit in the next half hour.
Oven mended that day.
A great service.

Reply from NAC
Very efficient service throughout the process of repairing our Neff dishwasher. Service engineer was polite and friendly and kept us informed on his arrival times. Using NAC for or first time, following our local service engineer's retirement came as a shock, regarding the costs. They were initially contacted as the telephone number was local to our area, but they are not a local company, which we like to support where possible. This fact would make us consider more carefully our options should we need a domestic appliance repair in the future. But for efficiency and speed of response, NAC were very good.

Reply from NAC
Great service,easy to book.Dylan tbe engineer was helpful and professional.

Reply from NAC
Easy to book, simple to organise and a job well done in quick time.
Very pleased overall and although I hoe not to need another repair, if I do I know NAC will be my first choice

Reply from NAC
Engineer made contact and arrived to check machine. He was polite, friendly and professional. The whole process from me making the initial call to the engineer leaving was brilliant. Thank you.

Reply from NAC

Reply from NAC
Service was 5 star from start to finish. Both engineers were very polite. Arrived on time. Very professional. Would highly recommend NAC. Would have no hesitation in calling again.

Reply from NAC
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