Rang NAC and booked an appointment through the lovely Lisa who was very friendly. The engineer, Alan, who was polite and professional. arrived sooner than anticipated and sorted out my washing machi... See more
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Written by the company
We are an established and highly regarded brand within the domestic appliance repairs environment carrying out thousands of repairs to domestic appliances at a nationwide level every month. We work with accredited and experienced domestic appliance engineers to provide premium levels of service at a reasonable cost. Our network of employed and self employed engineers cover most parts of the UK and we aim to operate a same-day / next-day service.
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Highly qualified local engineers
4 Calder Close, Calder Park, WF4 3BA, Wakefield, United Kingdom
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An easy professional interaction with Kate who made an engineer appointment & provided all necessary information, completed initial payment & forwarded receipt & appointment details promptly. Well done!

Reply from NAC
You came you saw and you conquered first class service thank you

Reply from NAC
Very efficient,knowledgeable and prompt response.
Would highly recommend Mitchell.

Reply from NAC
Excellent company, very helpful and efficient. Engineer Alex, was friendly, polite and did an excellent job, and cleaned up perfectly. Would certainly use again.

Reply from NAC
The repair man was on time, quick and did a great job. The price was reasonable too. Great service all round.

Reply from NAC
Quick clear process. Yvonne was very cheerful. Expecting the repair process to be as good as the booking process.

Reply from NAC
My call was answered promptly and the initial conversation was efficient and friendly. Got an appointment for the next day. So far so good.

Reply from NAC
Punctual, polite, knowledgeable, helpful and tidy. Recommended.

Reply from NAC
Professional tradesmen nothing was to much trouble , their attention to detail was first class , would recommend this company time and time again , execellent service in every way

Reply from NAC
Fantastic service from the first phone call, all staff were very helpful and the repair was excellent. Highly recommended and would definitely use again. Thank you.

Reply from NAC
Arrived early in the delivery window, super efficient, lovely guys, all de-install and re-install done fast. Made forking out for a new appliance so much less painful! Thank you

Reply from NAC
David the engineer advised when he would arrive to repair my washer/dryer. He was very efficient, showed me what was the problem and the very low meter reading, replaced the part and then showed me the new higher meter reading. He ran the machine to test it and wiped it down. He was pleasant, polite and I am happy to recommend the service you offer.

Reply from NAC
Sam the engineer was very thorough and gave great advice. He was engaging and friendly, great service.

Reply from NAC
Quick to get an engineer appointment, came when planned, polite, tidy and efficient. An excellent job all round - would definitely recommend - and use again.

Reply from NAC
The electrician arrived on time as arranged, diagnosed the fault quickly and repaired the appliance.

Reply from NAC
Mathew was great repair done on day booked and I like the fact you know in advance how much a repair will be so no unexpected bills ! Also Mathew explained that if any problems to get in touch straight away excellent service thanks Philip Blades

Reply from NAC
Arranged a visit a week ahead but was offered an earlier appointment if I wanted it. Cody was assigned to the job and you could see what he looked like so you felt safe that you knew who is turning up. Sometimes, maintenance services, can be fronted by a company but you have no idea who they outsource it too.
Cody turned up in the allocated time slot, was polite and very professional Was very careful with the assessment of the fridge freezer, explained everything, put the fridge back. He identified that no repair was required, just a regular defrost. No up sell to recommend a replacement of parts or additional services.

Reply from NAC
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