Rang NAC and booked an appointment through the lovely Lisa who was very friendly. The engineer, Alan, who was polite and professional. arrived sooner than anticipated and sorted out my washing machi... See more
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We are an established and highly regarded brand within the domestic appliance repairs environment carrying out thousands of repairs to domestic appliances at a nationwide level every month. We work with accredited and experienced domestic appliance engineers to provide premium levels of service at a reasonable cost. Our network of employed and self employed engineers cover most parts of the UK and we aim to operate a same-day / next-day service.
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Highly qualified local engineers
4 Calder Close, Calder Park, WF4 3BA, Wakefield, United Kingdom
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David the engineer advised when he would arrive to repair my washer/dryer. He was very efficient, showed me what was the problem and the very low meter reading, replaced the part and then showed me the new higher meter reading. He ran the machine to test it and wiped it down. He was pleasant, polite and I am happy to recommend the service you offer.

Reply from NAC
Sam the engineer was very thorough and gave great advice. He was engaging and friendly, great service.

Reply from NAC
Quick to get an engineer appointment, came when planned, polite, tidy and efficient. An excellent job all round - would definitely recommend - and use again.

Reply from NAC
The electrician arrived on time as arranged, diagnosed the fault quickly and repaired the appliance.

Reply from NAC
Mathew was great repair done on day booked and I like the fact you know in advance how much a repair will be so no unexpected bills ! Also Mathew explained that if any problems to get in touch straight away excellent service thanks Philip Blades

Reply from NAC
Arranged a visit a week ahead but was offered an earlier appointment if I wanted it. Cody was assigned to the job and you could see what he looked like so you felt safe that you knew who is turning up. Sometimes, maintenance services, can be fronted by a company but you have no idea who they outsource it too.
Cody turned up in the allocated time slot, was polite and very professional Was very careful with the assessment of the fridge freezer, explained everything, put the fridge back. He identified that no repair was required, just a regular defrost. No up sell to recommend a replacement of parts or additional services.

Reply from NAC
Very pleasant lady who answered the phone when I first called. Simple method of making payment, too. Engineer came out within a couple of hours, called when he was on his way and got me sorted very quickly.
Hopefully I never have to use a washing machine repair company again, but if I do I will will use NAC.

Reply from NAC
Mathew was great freezer repair done on the day it was booked for 😁 and I like the way pricing is done you know in advance how much the repair will cost so no unexpected charges and as he went he told me if any problems to get in touch straight away so the company has the right view of customer service thankyou

Reply from NAC
My dishwasher needed a new part, which was obtained and fitted quickly. From my initial enquiry to completion the service was efficient and friendly with great customer communication. I would highly recommend NAC.

Reply from NAC
The person was great and diagnosed the issue but couldn’t sort it as it was out of his remit

Reply from NAC
Its always tricky finding a tradesperson but my online search served me well this time. A solved problem, reasonable cost and good service. Thanks, James!

Reply from NAC
Matt the fridge fixer arrived on time and was immediately helpful and polite. He set about his diagnosis methodically and thoroughly. Unfortunately, in this case, the patient was beyond revival and was duly terminated. (It was quite old!) but thank you for a good and efficient service call.

Reply from NAC
Super fast service, very professional, highly recommend. Neil got to the problem very quickly & sorted out the spares straight away.
With 40 years in engineering it’s hard to find people with such skills & positive attitude.
Many thanks for a top job 👍

Reply from NAC
Although our 20 years old Miele fridge could not be fixed the engineer arrived promptly on time and spent time investigating the problem. However we are still waiting for him to get back to us with the cost of a 50/50 chance of a successful repair. Please let us know soon.

Reply from NAC
Quick response. arrived on time, got the job done with no hassle. Perfect

Reply from NAC
The engineer was very efficient. He diagnosed the problem quickly and explained why the fault had happened. He gave me a handy tip to keep the drainage tube clean.

Reply from NAC
Reliable and efficient service. Good value for money. Highly recommend

Reply from NAC
I was contacted quickly by the lovely engineer who kept me informed on exactly when he would attend.

Reply from NAC
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