Excellent, professional, and courteous customer service. There was a small issue with my order, but it was resolved quickly and professionally. Couldn’t ask for more. We’ll definitely buy here again... See more
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NapaCabs is the premier Online Wine Store. Buy Wine and Liquor online for all your party needs from all around the world. We offer the largest selection of wine, spirits and beer online. We also have Free Shipping Wine deals and offer custom bottle eng...
Contact info
901 W Foothill Blvd Ste A, 91786, Upland, United States
- 909-981-5641
- service@napacabs.com
- napacabs.com
Hasn’t replied to negative reviews
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Delivery was quick
Delivery was quick, driver was friendly and helpful, delivery charge was reasonably priced. Web site was easy to use, ordering was easy and my product was available. I will use this site again when I'm in need of ordering a product.
Good deals
Was able to order special port at a great price.n There was a delay in receiving the item as it needed to be ordered from the company producing it that I was not made aware of until I called to check thus 4 stars instead of 5.
Australian Wine. They what I wanted at a reasonable
They had what I wanted at a reasonable price and shipped to my door in a weeks time! Great service! Will bd ordering more in the near future!
Easy, Fast, and Secure
An easy ordering process, fast delivery, and securely packed cases of wine made this an enjoyable shopping experience.
Delivery was on time with no delays which is important in the heat that’s hanging around.
Delivery was on time with no delays which is important
I couldn't find Kijafa anywhere nearby…
I couldn't find Kijafa anywhere nearby (it's for a funeral).
And they had it and was delivered fast.
Creative Packaging
Delivered on time and in a creative packing material to keep wine from breaking.
Great!!!!!!
The order was packaged very well and…
The order was packaged very well and arrived in perfect condition.
Quick shipping
Very happy with the experience
Very happy with the experience. The bottles were perfectly packed to prevent breakage. Would order again.
I cannot get Snap Dragon Riesling…
I cannot get Snap Dragon Riesling locally with cork seals. I don't wish to ingest Aluminum.
Would have rated 5 stars until my last order
Prior to my last order, I would have rated 5 stars. However my latest order was for 2 six bottle cases of sake and Napacabs only shipped 1 case. I contacted support (props for responding quickly) and they informed me that "our info says that there were 12 bottles in one box for this shipment. Please advise." This is strange because my order actually was for 2 cases each with 6 bottles, but the terse support message said nothing about 2 cases.
Anyway, after I "advised" with pictures and video of the 1 box which was only 1 case with 6 bottles, Napacabs did apologize and have promised to send the second case. I just hope this is not a downward trend from a place that has been great in the past.
5 Star Experience
Great experience. Appreciate the order being expedited… showed up at my door within a few days, perfect condition. 5 Star Experience.
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