Napacabs.Com Reviews 2,689

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and professional delivery service, noting that orders arrive quickly and often earlier than expected. Many appreciate the careful and thoughtful packaging, which ensures products, especially fragile items like wine bottles, arrive in excellent condition. People also find the ordering process easy and straightforward, with competitive pricing on a wide selection of products. However, some customers experienced issues with shipping, citing delays or problems with specific carriers like UPS and FedEx, leading to extended wait times or undelivered packages. A few people also mentioned dissatisfaction with the use of styrofoam for packaging, as it is not recyclable in their area.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

People report positive experiences with product. Customers are satisfied with the product selection, often... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy and straightforward ordering... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the great and reasonable pricing of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, professional, and courteous customer service. There was a small issue with my order, but it was resolved quickly and professionally. Couldn’t ask for more. We’ll definitely buy here again... See more

Rated 5 out of 5 stars

Ordering is made easy. From ordering to receiving the product the wait tim is minimal. The product packed very well. Since the ABC stores in my area seem to have problems stocking up with my product,... See more

Rated 5 out of 5 stars

My order came right on time! The packaging is done with thoughtfulness so that there is no margin for breakage. I am very impressed by the value received on the 2 cases of Barrua ordered. This was m... See more

Rated 5 out of 5 stars

Prompt response to my order, it was shipped in only a day or 2, plus the packaging was excellent. 6 bottles of wine came in packaging / shipping box designed just for that purpose. Perfect.


Company details

  1. Wine Store
  2. Food Products Supplier

Information provided by various external sources

NapaCabs is the premier Online Wine Store. Buy Wine and Liquor online for all your party needs from all around the world. We offer the largest selection of wine, spirits and beer online. We also have Free Shipping Wine deals and offer custom bottle eng...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I placed an order for 4 bottles of Sake…

I placed an order for 4 bottles of Sake and later that day checked on how much shipping from my home to a friend in Maui would be only to find that it was well over $100. Since Napacabs was closed I had to wait until the following day to call. A wonderful woman named Heather helped me to cancel my order, explained they could ship product from their facility and it was less expensive than doing it through UPS. I will be placing an order with them shortly and also the price of what I will be ordering is less expensive with Napacabs than other places I have checked.

November 17, 2024
Rated 5 out of 5 stars

Great customer service

I left in notes that I was not going to be in town the time that they were going to ship my bottle, so they waited till I got back to town and they delivered it.I will definitely buy another bottle from Napacabs.

Thank ls

November 8, 2024
Rated 5 out of 5 stars

Customer service

Customer service, availability of desired product, price, speed of delivery, great all around. Will be back when I need more!

November 3, 2024
Rated 5 out of 5 stars

Love Napacabs!

Great service and support from this company, and super quick shipping times! My order was packaged safely, everything was perfect in their end. I would definitely order from them again.

October 16, 2024
Rated 5 out of 5 stars

Order with Confidence

Ordering was easy and the response/delivery was very fast. Appreciate the efficiency of your team, as well as the quality and pricing of your products

October 13, 2024

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