Nathaniel Car Sales - BridgendReviews 

1,147
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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Rated 5 out of 5 stars

I've bought many cars over the years from different dealers, but the service I received here at the Bridgend branch made me decide that when I do wish to trade in this one in, they'll be my first go-t... See more

Company replied

Rated 5 out of 5 stars

MG wasn't my car of choice but after going out for a test drive I was won over. Terry Christopher initially dealt with me which he did an awesome job. I went away to have a think about it and once... See more

Rated 5 out of 5 stars

Purchased new vehicle from Nathanial Car a sales at Bridgend. Initial meeting and discussion around purchasing car excellent. Things could have been better during after sales as felt that I was no lon... See more

Company replied

Rated 5 out of 5 stars

We called into Nathaniel Bridgend to look at the electric cars there Having never had one before , we had lots of questions to ask . There was no sales pressure unlike other dealers . we looke... See more

Company replied


Company details

  1. Car Dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok

Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,147)

590 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MG wasn't my car of choice but after…

MG wasn't my car of choice but after going out for a test drive I was won over.
Terry Christopher initially dealt with me which he did an awesome job. I went away to have a think about it and once I had decided that the MG was for me I returned to Nathaniel's, Terry was too busy to deal with me so Colin Snook stepped in to take care of me. Colin patiently showed me all the tech that the MG offered and there's a lot of tech.
Colin talked me through the finance, servicing and warrant and a week later I picked up my MG ZS Hybrid Trophy.
I'm a very happy customer

July 2, 2026
Rated 1 out of 5 stars

Shocking experience at Nathaniel cars…

Shocking experience at Nathaniel cars Bridgend this evening!! Test drove an MG HS which was a very nice car, came back to a very rude sales man to tell us he would only be able to offer us £7k for our car which is worth more than that. Didn’t even attempt to try and get us deal, after me saying I wouldn’t accept that for our car he proceeded to tell us that we were miles apart in price and wouldn’t help us.

Would never recommend to go here!!

July 2, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Providing excellent customer service is very important to us, and we're disappointed to hear how you felt following your visit.
Please contact our Sales Manager, Tom Hughes, on 07796 881727 at your convenience. He would be happy to speak with you personally and review the situation.

Rated 5 out of 5 stars

Everything was explained very…

Everything was explained very clearly.Julian was very busy so we had to wait a little bit,but we were well looked after. Very pleased with car.

June 22, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for your Feed back! We're delighted to hear that everything was explained clearly and that you're so pleased with your new car. We're glad our team made sure you were well looked after, while you waited. Thank you for choosing us, and we wish you many happy miles in your new car!

Rated 5 out of 5 stars

Best dealer I've purchased with so far, will return!

I've bought many cars over the years from different dealers, but the service I received here at the Bridgend branch made me decide that when I do wish to trade in this one in, they'll be my first go-to. From the start of test driving 4 cars/ discussing suitable options within my budget, and trading in my current car, the whole team were kind, patient, and offered us tea & coffee every visit and a full talk-through of the car on collection day. Highly recommend!

June 18, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Charlotte, Thank you so much for your kind words and taking the time to leave us such a lovely 5 star review

Rated 5 out of 5 stars

Would definitely recommend

Terry was very helpful, no pressure, was happy to answer all my questions
Whole process was very easy and stress free
thank you

June 26, 2026
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Reply from Nathaniel Car Sales - Bridgend

HI Tammy, thank you for leaving us a 5 star review, Terry was made up to read your lovely comments.

Rated 5 out of 5 stars

The sales team were excellent.

The sales team were excellent. There knowledge and experience was very impressive making the experience relaxed and straight forward.

June 20, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Stephen, Thank you for leaving a 5 star review, we are so glad you got the service you required.

Rated 4 out of 5 stars

Not pushy sales on the motability and…

Not pushy sales on the motability and very helpful on collection but there was a lack of comunication in the run up to collection that required me to call several times to try and confirm collection time and if the vehicle was ready

June 20, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for your review

Rated 5 out of 5 stars

Quickly

Everything was dealt with quickly anf extremely professional. I would highly recommend

June 22, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Carl, thank you so much for leaving us a 5 star review.

Rated 5 out of 5 stars

Our salesman Geraint was excellent and…

Our salesman Geraint was excellent and went out of his way to make sure we were satisfied. We were very impressed by our purchase. Our new MG4 170kW Premium Long Range 64kW is a very good improvement over our 4 year old MG4 Trophy of similar spec. We just hope the new cars residual value will be better.

June 20, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Ian, Thank you so much for leaving a 5 star review. We will make sure Geraint gets to read your lovely comments.

Rated 5 out of 5 stars

Purchased new vehicle from Nathanial…

Purchased new vehicle from Nathanial Car a sales at Bridgend. Initial meeting and discussion around purchasing car excellent. Things could have been better during after sales as felt that I was no longer as valuable. Would recommend other than this.

June 21, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Jan, Thank you for leaving a 5 star review. if you would like to contact the Sales Manager he would like to hear about your aftersales experience.

Rated 5 out of 5 stars

Excellent service ! Would definitely recommend

We called into Nathaniel Bridgend to look at the electric cars there
Having never had one before , we had lots of questions to ask .
There was no sales pressure unlike other dealers .
we looked around until we decided on the one we wanted
We were looked after by Craig , who knew everything we wanted to know and told us honestly all about the car we chose , he was very knowledgeable and extremely helpful , nothing was too much trouble
On picking up the car today , he was again helpful and ensured everything was explained before we left
Would definitely recommend him and the company !

June 21, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Hi Helen, Thank you so much for your 5 star review, Craig was extremely happy to read your very kind comments. Thank you.

Rated 5 out of 5 stars

Great customer service from first point…

Great customer service from first point of contact, enquiry and completion of a sale. Highly knowledgeable staff and already friendly non pushy approach helped me make my mind up as to what vehicle I was after. Very pleased with the handover of new vehicle.

June 19, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback, we are glad that you were well looked after

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