Nathaniel Car Sales - Bridgend Reviews 

1,209
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more

Rated 5 out of 5 stars

From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more

Rated 5 out of 5 stars

We have purchased vehicles from Nathaniel for many years. The salesman are always extremely knowledgeable, polite and courteous answering any query. We have always been delighted with the service r... See more

Rated 5 out of 5 stars

My experience with Nathaniel Cars was very positive. The salesman explained my options very well to purchase my new car. The most important thing is my new car so far, I am very pleased to own. Going... See more

Company replied


Company details

  1. Car Dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,209)

648 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab customer service

We have had three vehicals from Nathaniel cars in bridgend and have found the customer service 100% satisfactory. Craig Johnson has always been courteous, polite and friendly and helpful. All staff seem to be the same.

July 23, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Anita, Thank you for leaving a lovely 5 star review. Craig was extremely happy after reading your review.

Rated 5 out of 5 stars

Craig treated us so well in process of…

Craig treated us so well in process of buying car. Second car I bought from nathaniel and as long as new purchased car is reliable I be coming back for next car.

July 15, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Derek, Thank you for leaving a lovely 5 star review. Craig was extremely happy after reading your comments and we are very thankful for your loyalty.

Rated 5 out of 5 stars

I have bought all of my cars from…

I have bought all of my cars from Nathaniel’s for the last 28 years, Craig has always looked after us and this latest purchase was no different, by far the best experience you can have buying a car.

July 23, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Mr Rees, Thank you for leaving a lovely 5 star review. Craig was extremely happy after reading your comments and we are very thankful for your loyalty.

Rated 5 out of 5 stars

Expert advice,I have bought dozens of…

Expert advice,I have bought dozens of cars from there over the years.

July 19, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you so much for your continued support and loyalty over the years! It’s fantastic to hear that you’ve purchased dozens of cars from us and have always valued the expert advice from our team. We truly appreciate your trust and look forward to helping you with many more cars in the future

Rated 5 out of 5 stars

Very friendly dealers

Very friendly dealers ..knowledgable and polite …our salesman Aiden was an absolute star ..will be back for another when it’s time ..thank you Nathaniel’s

July 10, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

hank you so much for your lovely review! We’re delighted to hear that you found the team friendly, knowledgeable and polite. It’s fantastic to hear that Aiden was an absolute star and made your experience such a positive one. We’ll be sure to pass your kind words on to him. Thank you for choosing Nathaniel’s, and we look forward to welcoming you back when it’s time for your next car! 🚗

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish , Geraint took full control of the whole process and made it an absolute breeze and we love the new car !

July 17, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for leaving us a 5* review, Geraint will be delighted with your feed back. Happy Motoring. Don't forget our £100 Customer referral scheme if you recommend us to anyone.

Rated 5 out of 5 stars

Fantastic service from start to finish!

Fantastic service from start to finish! Scott was amazing, he kept in touch throughout the buying process and was very helpful, especially when demonstrating and explaining all the features. Thanks go to Zack also for organising the at-home car charger so I didn’t have to wait too long to collect my new car (which I love!)
Highly recommend Nathaniel Cars🤩

July 14, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and feedback, i will make sure Zack and the team get to see your feedback

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, cannot fault them. Absolutely seamless throughout

July 8, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 4 out of 5 stars

Seamless purchasing experience...

Cody was very helpful throughout the whole purchasing experience (even when there was a problem with the paperwork the day we were picking the car up, he dealt with it very efficiently). We were kept up to date with the delivery date throughout which was actually quicker than first indicated which suited us just fine. Only negative was the handover which was very quick considering the complexity of the car. Overall, I would highly recommend Nathaniel Car Sales.

July 6, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the review and feedback, we are glad that you enjoyed your experience with Cody, I am so sorry that the handover felt quick, I will feed this back to the team!! Please let us know if you would like us to run through any of the cars features with you.

Rated 5 out of 5 stars

Cody was super helpful and…

Cody was super helpful and professional. The service was quick and efficient with no stress to myself. The car is amazing and so comfortable to drive. Thank you for a very informative sale.

July 12, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback about Cody

Rated 5 out of 5 stars

Nathaniel Bridgend is great

Dan at Bridgend made my experience of purchasing a car smooth, after 11years of having a company car and not having to do a great deal, he explained everything and talked me through the different options. Allowed us to take our time to think and come back to him, test drive for a second time before we came to the decision to purchase. Would definitely recommend this branch and Dan!

July 3, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback about Dan. Please don't forget that we have a referral scheme, if a friend or family member let us know that you have referred them, they need to let us know your name and we will send you a £100 referral fee payment as a thank you

Rated 5 out of 5 stars

Very friendly and not pushy

Very friendly and not pushy. Gave us time to look around without being pestered by sales people.

July 9, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

how friendly the staff were,how i was…

how friendly the staff were,how i was put at ease during the whole experiance .how i was shown the features of the car. how clean the car was ,nice smell of new car,

July 1, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are glad that you enjoyed your experience - hold on to the new car smell as long as you possibly can :-)

Rated 5 out of 5 stars

Helpful staff

Helpful staff, not pushy when purchasing our car

July 4, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

Great service

Great service. Very friendly. Aftercare very good so far.

July 8, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

5 star customer service.

Took delivery of my new MG IM5 today. Fantastic service. Regular phone calls since ordering from Sandra providing updates and then Owain who delivered the car was great in demoing the vehicle as well as providing ETAs along the way. The car arrived on a low loader so was immaculately clean, fully charged and no added delivery mileage. Compared to leasing experiences I've had in the past, this was 5 stars all the way. Highly recommended.

July 8, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Thank you for your 5 star review and kind feedback, I will make sure that the team get to see your feedback - we hope that you enjoy your new car

Rated 5 out of 5 stars

we were recommended by Laura Cotterel…


we were recommended by Laura Cotterel who already purchased the MG4 from you the experience was very good and the salesman was excellent with his knowledge of the product.

July 1, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback - its great to know that you were well informed about your purchase

Rated 5 out of 5 stars

Great service and dedication

Absolute pleasure to deal with, every effort to make us feel comfortable and an amazingly fast transaction and turnaround, top service and thoroughly happy with our choice helped by Dan and the team 👍👍👍

July 4, 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

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