From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more
Company replied
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From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more
Company replied
From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more
Company replied
We have purchased vehicles from Nathaniel for many years. The salesman are always extremely knowledgeable, polite and courteous answering any query. We have always been delighted with the service r... See more
Company replied
It's been a long time since stepping out to buy a new car. I was pleaseantly surprised by the range and variety of most makes and models. Pricing was fair and competitive with no hidden surprises. W... See more
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Written by the company
David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Nathaniel Car Sales - Bridgend
I had emails and texts before I came to the showroom telling me I was a valued customer. I purchased a pre registered car with delivery mileage . I was offered a very low part ex price for my car and received no recognition of loyalty or that I was a returning loyal customer
To be clear the mats were provided after this review had been completed and yes I said thank you because that is the courteous thing to do.
My car was under warranty and was subsequently sold to another trader for considerably more and they also test drove it and found no mechanical faults.
It’s not a good look to say you appreciate feedback and then publicly criticise your customer. My feedback was a genuine reflection of how I felt and I am sorry that your organisation felt the need to respond so defensively

Reply from Nathaniel Car Sales - Bridgend
Our entire experience from walking into the showroom, test driving and the process in purchasing the car was second to none.
The knowledge, the help we received from all staff members was excellent. Tom and Matthew in particular was excellent from the moment we decided what car we were going for to the day we collected.
Cannot fault the entire experience.

Reply from Nathaniel Car Sales - Bridgend
Im having trouble binding my phone with the car it says select user manual in the main interface page and scan qr code if you could give me a call 07868637957

Reply from Nathaniel Car Sales - Bridgend

Reply from Nathaniel Car Sales - Bridgend
I have had a troubled finance history but staff at Nathaniel went above and beyond to get me a deal. I'm no longer driving the family shed. Got a cracking little MG3 hybrid.

Reply from Nathaniel Car Sales - Bridgend
Fabulous garage. Very helpful and friendly staff, nothing too much trouble. Cheerful and welcoming, always contactable and happy to help. A super selection of vehicles have me a great choice. I'm super happy with my purchase and highly recommend them

Reply from Nathaniel Car Sales - Bridgend

Reply from Nathaniel Car Sales - Bridgend
Matt was wonderful and couldnt do enough for us, polite professional and did all he could to explain everything

Reply from Nathaniel Car Sales - Bridgend
Vanessa made me at ease nothing much trouble only booked couple days promp waiting for car a loudly noises when reversing they found stone in brake calibre silly me expert mechanics

Reply from Nathaniel Car Sales - Bridgend
The whole experience was quick & easy. The sales rep was very helpful.

Reply from Nathaniel Car Sales - Bridgend
Everybody from the time we got to the showroom were helpful ,polite and we did not feel under pressure to buy there and then.From start to finish we could not have been looked after better.

Reply from Nathaniel Car Sales - Bridgend
Great communication and service
Scott and Zac brilliant

Reply from Nathaniel Car Sales - Bridgend

Reply from Nathaniel Car Sales - Bridgend
Sam the MG rep was helpful, friendly, knew the product and convinced me the HS was the car I wanted. He explained the way the plug-in hybrid worked and changed my thinking about a plug-in car
So I started the process of changing my car thinking one way and did a complete reversal and bought the very thing I had misunderstood at the start. Very pleased with the car

Reply from Nathaniel Car Sales - Bridgend

Reply from Nathaniel Car Sales - Bridgend
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