Nathaniel Car Sales - Bridgend Reviews 

1,213
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more

Company replied

Rated 5 out of 5 stars

We have purchased vehicles from Nathaniel for many years. The salesman are always extremely knowledgeable, polite and courteous answering any query. We have always been delighted with the service r... See more

Company replied

Rated 5 out of 5 stars

It's been a long time since stepping out to buy a new car. I was pleaseantly surprised by the range and variety of most makes and models. Pricing was fair and competitive with no hidden surprises. W... See more

Company replied


Company details

  1. Car Dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,213)

600 reviews in the last 12 months

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Rated 3 out of 5 stars

New car

I had emails and texts before I came to the showroom telling me I was a valued customer. I purchased a pre registered car with delivery mileage . I was offered a very low part ex price for my car and received no recognition of loyalty or that I was a returning loyal customer

To be clear the mats were provided after this review had been completed and yes I said thank you because that is the courteous thing to do.
My car was under warranty and was subsequently sold to another trader for considerably more and they also test drove it and found no mechanical faults.

It’s not a good look to say you appreciate feedback and then publicly criticise your customer. My feedback was a genuine reflection of how I felt and I am sorry that your organisation felt the need to respond so defensively

January 30, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Angela, Thank you for taking the time to leave a review. However I feel the need to point out that the low part-exchange value was because you vehicle has a mechanical fault that we would need to rectify before we could resell it, the price you received for it was a reflection of this. We are a little confused when you say that you have received no recognition of loyalty as you did message Terry thanking him for free items and for sorting out your private plate while you sold your car to a third party. However if you thing we could have gone that extra mile, please let the sales manager know, we are always open to constructive criticism.

Rated 5 out of 5 stars

Excellent service

Our entire experience from walking into the showroom, test driving and the process in purchasing the car was second to none.
The knowledge, the help we received from all staff members was excellent. Tom and Matthew in particular was excellent from the moment we decided what car we were going for to the day we collected.
Cannot fault the entire experience.

February 8, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Jenna, Thank you so much for leaving your 5 Star review. We will pass your lovely comments on to the boys who will be made up i'm sure.

Rated 5 out of 5 stars

Good friendly staff

Good friendly staff

February 11, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Tim, Thank you for taking the time to leave a 5 star review it really does mean the world to us.

Rated 5 out of 5 stars

Welcoming talk you through everything…

Im having trouble binding my phone with the car it says select user manual in the main interface page and scan qr code if you could give me a call 07868637957

February 9, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Lee, Thank you for taking the time to leave a lovely review.

Rated 5 out of 5 stars

well recommended

No pressure, clear communications, a good experience all round

February 8, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Paul, thank you for leaving a 5 star review, and your lovely comments

Rated 5 out of 5 stars

Troubled finance history not a problem

I have had a troubled finance history but staff at Nathaniel went above and beyond to get me a deal. I'm no longer driving the family shed. Got a cracking little MG3 hybrid.

November 21, 2025
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Reply from Nathaniel Car Sales - Bridgend

Hi Anthony, thank you for your 5 star review. we are glad we were able to help. if you need anything at all you know where we are.

Rated 5 out of 5 stars

Fabulous garage

Fabulous garage. Very helpful and friendly staff, nothing too much trouble. Cheerful and welcoming, always contactable and happy to help. A super selection of vehicles have me a great choice. I'm super happy with my purchase and highly recommend them

February 7, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Rick, Thank you for your 5 star Review and kind words. We hope you are enjoying your new car.

Rated 5 out of 5 stars

Very good

Friendly and helpful with everything

February 7, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Paul, Thank you for taking the time to leave a 5 star review.

Rated 5 out of 5 stars

Matt was wonderful and couldnt do…

Matt was wonderful and couldnt do enough for us, polite professional and did all he could to explain everything

February 4, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Samantha, Thank you for your 5 star review. we will pass your comments on to Matt.

Rated 5 out of 5 stars

Promp service

Vanessa made me at ease nothing much trouble only booked couple days promp waiting for car a loudly noises when reversing they found stone in brake calibre silly me expert mechanics

February 3, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Thank you for taking the time to leave a 5 star review. Vanessa will be very happy to hear your comments

Rated 5 out of 5 stars

The whole experience was quick & easy

The whole experience was quick & easy. The sales rep was very helpful.

January 29, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Martin, thank you for your 5 star review. we hope you are enjoying your S5 and remember if there is anything you need just call.

Rated 5 out of 5 stars

…Our new car.

Everybody from the time we got to the showroom were helpful ,polite and we did not feel under pressure to buy there and then.From start to finish we could not have been looked after better.

December 24, 2025
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Reply from Nathaniel Car Sales - Bridgend

Hi Edward, thank you for taking the time to leave a 5 star review, with such kind words. It really does make a difference to all our staff

Rated 5 out of 5 stars

Great communication and service

Great communication and service
Scott and Zac brilliant

January 31, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Gareth, thank you for leaving a 5 star review. we will pass your comments on to Zac and Scott.

Rated 4 out of 5 stars

Sam the MG rep was helpful

Sam the MG rep was helpful, friendly, knew the product and convinced me the HS was the car I wanted. He explained the way the plug-in hybrid worked and changed my thinking about a plug-in car
So I started the process of changing my car thinking one way and did a complete reversal and bought the very thing I had misunderstood at the start. Very pleased with the car

January 22, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Cath, Thank you for your 4 star review. Sam was made up by your comments. we hope you enjoy your new car.

Rated 5 out of 5 stars

It was easy and he made me feel…

It was easy and he made me feel comfortable..

January 24, 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Sarah, thank you for your 5 star review. We are very glad that our sales executive made you feel comfortable, and hope you enjoy your new car

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