From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more
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From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more
We have purchased vehicles from Nathaniel for many years. The salesman are always extremely knowledgeable, polite and courteous answering any query. We have always been delighted with the service r... See more
It's been a long time since stepping out to buy a new car. I was pleaseantly surprised by the range and variety of most makes and models. Pricing was fair and competitive with no hidden surprises. W... See more
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Company details
About Nathaniel Car Sales - Bridgend
Written by the company
Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
WHY CHOOSE US?
For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!
Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours
Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok
Contact info
David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom
- 01656 662277
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nathaniel Car Sales - Bridgend
Hi Cassie, Thank you for leaving a 5 star review. Julian will be chuffed to read your comments.
Exceeded all my expectations!!
Needed to book my car for its 1st service, Louise was an absolute superstar, she identified an issue with my details, escalated it, got it sorted and called me back! She clearly is an asset and genuinely understands the meaning of excellent customer service and putting the customer at the heart of everything she does.
April 9, 2026
Unprompted review
Reply from Nathaniel Car Sales - Bridgend
Thank you for your 5 star review. Louise is a very valued member of our team, she will be delighted to read your comments. We look forward to seeing you on your 1st service.
Don't you hate it when you buy a new car?
Don't you hate it when you buy a new car and get half a tank of petrol, rushed handover, no explanation of key features?
Well Nathaniels is the opposite. I just took delivery of a new MG IM6 Launch Edition, super friendly people, as fast or slow a process as I wanted - useful tips for some popular functions and a fully charged EV.
Nice follow ups and checks on how I was getting on and other helpful suggestions and a rewards card / app coming in May that is packed with help and actual rewards like free coffees, sports tickets.
I'd highly recommend buying a car from them - they can find something that meets your needs and is very affordable.
Their staff and customer service is first class - can't fault it.
And say hello to Nala the dealership dog.
March 14, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Paul, Thank you so much for your wonderful 5 star review. You had us worried with the first few lines... However we are super happy that our staff were able to look after you and deliver an experience that you were expecting. we will let you know as soon as the app is live, and remember if you need anything we are just a call away.
Reply from Nathaniel Car Sales - Bridgend
Hi Brian, Thank you for taking the time to leave us a review.
well explained conditions
February 18, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Chris, Thank you for taking the time to leave us a review.
Not the first visit
A good selection of cars and the staff are very friendly and helpful. A comfortable and clean waiting area.
March 15, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Gareth, Thank you for taking the time to leave a 5 star review, it really does mean alot to us.
Car Buying Made Easy
Whilst busy and delays inevitable the team were very helpful, answers all of my queries, made the process as simple as it could be and had my new purchase ready when they said they would. Really appreciated the site manger popping in personally to apologise for any waiting time. A very personal gesture that demonstrates how customer focussed they are. Thank you.
March 15, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Neil, Thank you for your 5 star review. we really appreciate your kind words, and would like to thank you again for your patience on the day.
This is my third purchase
This is my third purchase from Nathaniel Bridgend branch, Tom Hughes was yet again fantastic. The whole experience was made so easy by all the staff.
Really well pleased with everything.
March 14, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Steve, Thank you for leaving us a 5 star review. Tom was very pleased to read your comments. we all hope you enjoy your new car and look forward to seeing you at servicing time.
Open friendly helpful as always.
March 11, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Kev, Thank you so much for taking the time out of your day and leaving a 5 star review. It really means alot to us all.
Reply from Nathaniel Car Sales - Bridgend
Hi Graham, Thank you for your 5 star review. We are very happy that our staff were able to look after your requirements.
New car
Dealt with matthew who was excellant all the way through,when we walked in were'nt sure which car to have,matthew talked us through what cars had what features,and answered all our questions.Not once did he push us towards one car he let us decide.
March 11, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Mr Davies, Thank you for your 5 star review. Matt was made up to read your comments, it really makes a difference to all the team when they read such lovely words.
No hard sell which was great
No hard sell which was great, but no real great service either. We wanted a car, they sold us what we wanted. Did have a free coffee and they preserved after having some technical issues with payment system, but nothing out of the ordinary. They did swap a 3pin cable for a car charging cable but had to collect it from another branch so decent service, not exceptional.
Update, left 2 messages for sales manager to contact me but no response. Have altered my review accordingly
March 14, 2026
Reply from Nathaniel Car Sales - Bridgend
Hello Mr Keylock, Thank you for your review, however we are disappointed that you didn't feel we had done enough to warrant the 5 Stars. We did allow you to take ownership of your new car even though your payment was unable to be taken and were prepared to wait a few more days for you to transfer it. I don't think many other dealerships would have been quite so accommodating, it seems you hadn't informed your bank that you were making a large transaction and that was the reason why it was a void payment on the day. We also supplied you with a type 2 charging cable from our Swansea branch at your request free of charge, which is not something that this vehicle comes with as standard. If there was anything more you feel we could have done to go the extra mile please contact the Sales Manager at Bridgend and he would be happy to hear your thoughts.
Reply from Nathaniel Car Sales - Bridgend
Hi Mike, Thank you for your 5 star review, we are very glad our staff looked after you.
Fantastic experience from the 1st phone call.
Fantastic experience from the 1st phone call to buy a new car for my wife.
Geraint our salesman was so helpful and knowledgeable. All the staff are very friendly here, can’t praise them enough.
I’ve had my cars serviced here for many years and always have excellent customer service.
We now have the perfect car we needed and I have to say it’s an amazing car for the money. A HS plug in hybrid, had it a week and absolutely in love with it.
They also do a recommendation scheme, where you can recommend a friend or family member to get £100.
My wife recommended me and she’s £100 better off as I’ve bought an MG4 XPOWER from Nathaniel's
I can highly recommend this dealership.
5 stars from us ❤️
March 14, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Paul, Thank you so much for your 5 star review. Geraint was very happy to read your kind words, it makes a huge difference to the team to read such lovely comments. We hope you enjoy your new HS and look forward to seeing you for servicing.
Reply from Nathaniel Car Sales - Bridgend
Hi Lorna, thank you for your 5 star review. We are super happy that our team were able to answer all your questions, and remember if you need anything else you know where we are.
Thank you so much!🌟🌟🌟🌟🌟
Brilliant service as always. I’m always recommending Nathaniel’s to anyone looking for a car. Julian is very knowledgeable and attentive, and the rest of the team are also brilliant and always happy to help.
March 13, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Kiera, Thank you so much for your 5 Star review. Julian was very happy to read your comments. Its wonderful to hear you are recommending Nathaniel cars, an remember there's a £100 voucher for each person you Recommend.
We have great experience
We have great experience, friendly staff and been financed very quickly.
March 8, 2026
Reply from Nathaniel Car Sales - Bridgend
Hello Thank you for your 5 star review, We are very glad that you were looked after on your visit.
The best experience I have ever had…
The best experience I have ever had when dealing with an organisation to make a purchase of my new car.
When making my first phone call to Nathaniel Cars it give me a good feeling about them, regarding my call being delt with quickly and able to speak with sales without having delays or to request a call back. All my questions got answers that were accurate and those answers were never changed at any time after.
All the people were very pleasant and curtiouse and I wish every company were as good as this.
Thank you, regards and best wishes, Philip.
March 13, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Philip, Thank you for your 5 star review, and thank you so much for your very kind words, it makes a huge difference to the whole team to read such lovely comments.
Very pleasant experience
Very easy to deal with Julian sales rep answered all questions no pressure to buy (but purchased) very knowledgeable let us take it in our time no rush and Cody young lad who showed us new vehicle when purchased explained all technology both of them nothing to much trouble
March 12, 2026
Reply from Nathaniel Car Sales - Bridgend
Thank you for your 5 star review, Julian and Cody were made up to read your comments.
Very good customer service and very…
Very good customer service and very friendly staff and I would highly recommend to anyone to buy a car
March 6, 2026
Reply from Nathaniel Car Sales - Bridgend
Hi Ian, Thank you for your 5 star review. We are very glad we were able to look after you when looking for a new car.
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