Nathaniel Car Sales - Cardiff Reviews 422

TrustScore 5 out of 5

4.9

218 Penarth Road, CF11 8NN Cardiff, Wales, GB


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Rated 5 out of 5 stars

I recently bought an MG ZS from the Cardiff branch and had a really great experience. The help and customer service were incredible from start to finish and a special thanks goes to Elliott Cooze who... See more

Company replied

Rated 5 out of 5 stars

Christian was outstanding in customer relations and as a good sales representative. He was detailed and very friendly. He answered my questions patiently and professionally. He made me fell in love wi... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience buying my car and couldn’t be happier with the service I received. From start to finish, the team were friendly, professional, and genuinely helpful. They took the t... See more

Company replied

Rated 5 out of 5 stars

Shane was really helpful throughout our car purchase process. Answered all our questions and was very helpful and friendly too. Excellent service.

Company replied


Company details

  1. Car Dealer

Written by the company

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly Recommend!

I recently bought an MG ZS from the Cardiff branch and had a really great experience. The help and customer service were incredible from start to finish and a special thanks goes to Elliott Cooze who went above and beyond to make everything smooth and stress-free. He was friendly, professional and always happy to answer any questions. Overall a really positive experience and I’m very happy with my new car. Highly recommend!

March 15, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thanks so much for the 5-star rating, Meghan We're thrilled you had a great experience and very much appreciate your business
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Great service

Great, professional service. Pleasure to deal with Damien.

March 12, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thanks for taking the time to give us a 5 Star review and great comments, we will pass these onto Damien
Kind Regards

Rated 5 out of 5 stars

Excellent Service

Friendly, informative and no pressure selling.

March 9, 2026
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Steve for the great feedback
Kind regards

Rated 5 out of 5 stars

Great experience!

Shane was really helpful throughout our car purchase process. Answered all our questions and was very helpful and friendly too. Excellent service.

March 2, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you for the wonderful feedback! We're happy to hear you had a great experience with our team. If you need anything else, we're here to help
Kind Regards

Rated 5 out of 5 stars

I had a fantastic experience buying my…

I had a fantastic experience buying my car and couldn’t be happier with the service I received. From start to finish, the team were friendly, professional, and genuinely helpful. They took the time to answer all of my questions and made the whole process feel relaxed and straightforward.

What really stood out was that there was absolutely no pressure at any stage. They allowed me the time and space to look around, consider my options, and make the right decision for me. Their honest and approachable attitude made the experience enjoyable rather than stressful.

The whole process was smooth and well organised, and I felt confident I was being looked after the entire time. I’m really pleased with my car and very grateful for the excellent customer service.

I would highly recommend them to anyone looking for a quality car and a dealership that truly values its customers.

March 4, 2026
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Reply from Nathaniel Car Sales - Cardiff

Hi Ann, thank you so much for the 5-star review! We are thrilled to hear you enjoyed the sales team easy no pressure apporoach. Our team works hard to provide the best experience, and your kind words mean a lot to us. We look forward to welcoming you back soon
Kind regards

Rated 5 out of 5 stars

Outstanding Sales Rep and A reliable company

Christian was outstanding in customer relations and as a good sales representative. He was detailed and very friendly. He answered my questions patiently and professionally. He made me fell in love with MG products and more importantly, with Nathaniel's Car .

March 8, 2026
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Reply from Nathaniel Car Sales - Cardiff

Many thanks for the 5-star rating, Muyiwa! We really appreciate you taking the time to share your feedback. It’s wonderful to know we could make your experience a positive one. Hope to see you again soon!"
Kind Regards

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, I cannot recommend them enough, Shaun was amazing!

March 8, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you for the wonderful feedback! We're happy to hear you had a great experience with our team. If you need anything else, we're here to help

Rated 5 out of 5 stars

Very helpful and kept us informed about…

Very helpful and kept us informed about all progress during buying the car. Christian Jones was very friendly and welcoming

March 7, 2026
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Reply from Nathaniel Car Sales - Cardiff

Many thanks for the 5-star rating,Phillip. We really appreciate you taking the time to share your feedback. It’s wonderful to know we could make your experience a positive one. Hope to see you again soon!

Rated 5 out of 5 stars

Damien is an asset to the company

Damien is an asset to the company . Friendly,polite and knowledgeable. Everyone i have had contact with at Nathaniel Cardiff have been polite and very approachable.

March 8, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much Kathryn for taking the time to write such a fantastic review, we all very much appreciate it
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Shane was really helpful

Shane was really helpful, answered my question fully.
Nice to have a down to earth, friendly salesman

March 6, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you Ian for the great feedback , Shane will be very greatful for it
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Breath of fresh air

The whole experience at Nathaniel Cardiff was pure joy.
Wandered in to look at prices on the ZS hybrid trophy +.
And have a good look at one. A fact finding trip. After a good look.
Spoke to Shane
Shane was very helpful and good with taking me through the cost and all the stuff that goes with buying a car. By the end of my popping. We ordered a car.
Shane is a credit to the company. Very respectful, polite, patience with my questions.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Second MG again an HS .Elliot was superb in helping us getting an allocation considering there was a short supply of the configuration we wanted.

March 4, 2026
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Reply from Nathaniel Car Sales - Cardiff

Many thanks for the great feedback and coming back to us for your second MG
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Purchased a vehicle from Nathaniel…

Purchased a vehicle from Nathaniel cardiff ,the car i wanted was in Bridgend and Chistian moved the car to the cardiff showroom , everything from start to finish was superb, car was serviced and new breaks were added , car was clean and immaculate, thanks Christian from the Cardiff dealership ,thank you Nathaniel keep up the good work

March 1, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your recent purchase and the great review you have left us, we will ensure this is shared with Christian and the Cardiff team
Kind Regards

Rated 5 out of 5 stars

Great experience

Great experience , dealt with Chris he made it easy

February 27, 2026
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Sean for your recent purchase and the great feedback, I am sure Chris will very pleased to read this review from you
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Very friendly very helpful and…

Very friendly very helpful and informative

February 19, 2026
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Reply from Nathaniel Car Sales - Cardiff

Many thanks Stephen for coming back to us again to purchase another MG, we really appreciate your business and comments
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Amazing service

Amazing service from Christian. Bought my last two MGs with him and nothing is too much trouble.

February 14, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for your recent purchase and the great feedback
Kind Regards Tathaniel team

Rated 5 out of 5 stars

Bought a new car

Great staff especially Damien he explained every thing as this was our first lease car the process was simple and any questions we had he took time to explain them

February 13, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thanks Steve for your recent purschase and the great feedback on how Damien looked after you. We will pass on your thanks to him
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very helpful and knowledgeable. Not at all pushy and had plenty of time for us

February 6, 2026
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Reply from Nathaniel Car Sales - Cardiff

Many Thanks Kate for the great comments and 5 Star review , we very much appracite you choosing Nathaniel Cardiff to buy your new MG ZS Hybrid
Kind regards Nathaniel Team

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