Nathaniel Car Sales - Cardiff Reviews 446

TrustScore 5 out of 5

4.9

218 Penarth Road, CF11 8NN Cardiff, Wales, GB


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Rated 5 out of 5 stars

We were made welcome as soon as we drove into the dealership our first visit we were just looking but fell in love with the changan so went back for the 2nd time and purchased the car we wanted Cody... See more

Company replied

Rated 4 out of 5 stars

Christian my sales advisor was very professional, helpful and put me at ease. As far as sales are concerned my experience was 5 star . Unfortunately I have had to return six days later as the engine l... See more

Company replied

Rated 5 out of 5 stars

Went to the Penarth Rd show room just to look at the cars made inquery about the new MGS9 spoke to Damien was very helpful gave me all the info on the car I ended up buying it very helpful person

Company replied

Rated 5 out of 5 stars

I recently bought an MG ZS from the Cardiff branch and had a really great experience. The help and customer service were incredible from start to finish and a special thanks goes to Elliott Cooze who... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Contact info

4.9

Excellent

TrustScore 5 out of 5

446 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top Salesman

We were made welcome as soon as we drove into the dealership our first visit we were just looking but fell in love with the changan so went back for the 2nd time and purchased the car we wanted
Cody is very professional puts you at ease nothing is too much trouble he makes feel valued, He certainly knows he job and goes the extra mile to make sure everything is 100%

May 27, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Cardiff

Dear Jonathan

Wow! 🤩 Thank you so much for your incredibly kind words and for leaving us a five-star rating! We’re thrilled to hear about your fantastic experience with Cody.
It’s customers like you who make Cody's role so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.
Kind Regards Nathaniel Team

Rated 4 out of 5 stars

Christian my sales advisor was very…

Christian my sales advisor was very professional, helpful and put me at ease. As far as sales are concerned my experience was 5 star . Unfortunately I have had to return six days later as the engine light has come on. Christian again was extremely helpful and I am hoping this is just a blip and all will be well with the car as I love it.

May 23, 2026
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Reply from Nathaniel Car Sales - Cardiff

Hi Caroline
We greatly appreciate your review. It’s fantastic to know that you had a wonderful experience with Christian. We are very sorry to here about the 'blip' and having to come back in to sort a light on but hopefully this dose not detract from you enjoying the car.
If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Christian jones was absolutely amazing…

Christian jones was absolutely amazing nothing was too difficult he friendly and made us feel welcome definitely recommend if you go to Nathaniels to try see Christian

May 20, 2026
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Reply from Nathaniel Car Sales - Cardiff

We really appreciate your positive feedback. It means a lot to Christian and our whole team
Kind Regtards Nathaniel Team

Rated 5 out of 5 stars

great customer service

great customer service

May 24, 2026
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Reply from Nathaniel Car Sales - Cardiff

Your 5‑star rating made our day. Thank you for choosing us
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Excellent experience buying a new car.

Sales Executive Shane was not pushy answered all our questions in a professional manner about the car we were interested in, making the whole sales experience enjoyable from start to finish.

May 24, 2026
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Reply from Nathaniel Car Sales - Cardiff

We really appreciate your 5-star rating, Kevin
It means a lot to our whole team here in Cardiff. Thank you for choosing us, and we hope to see you again soon!
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Helpful salesman, excellent deal

Helpful salesman, Christian, attentive without being pushy, straightforward process throughout, car viewed was in excellent condition at a fair price, and decent part exchange deal for my car, the salesman sorted form V5 and road tax on line, very pleased with servicing package purchased that includes AA cover and courtesy car provision, hopefully trouble free motoring, plus my daughter gets a reward for recommending Nathaniel.

May 16, 2026
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Reply from Nathaniel Car Sales - Cardiff

We’re so grateful for your detailed feedback, Sean. It’s great to know that Christian stood out for you, and we’ll keep working hard to deliver the same level of service every time.
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

After sales service

Polite and down to earth

May 7, 2026
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Reply from Nathaniel Car Sales - Cardiff

We are very pleased that you had a great experience with our service department, hope to see you again soon
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

very helpful

May 14, 2026
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Reply from Nathaniel Car Sales - Cardiff

We very much appreciate the 5 Star review, many thanks

Rated 5 out of 5 stars

Elliot was professional and understood…

Elliot was professional and understood my needs quick efficient and polite

May 13, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback, we will pass on this to Elliott
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Went to the Penarth Rd show room just…16

Went to the Penarth Rd show room just to look at the cars made inquery about the new MGS9 spoke to Damien was very helpful gave me all the info on the car I ended up buying it very helpful person

April 16, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Cardiff

Thanks for the great feedback , the new MG S9 is really a stand out car in the range and we very much hope you enjoy it.
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Brilliant service from Cardiff

Brilliant service from Cardiff.
Christian was excellent in answering all my questions getting me many quotes on different cars and to match my budget

Thanks again

May 10, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thanks Matt for purchasing yet another car from Nathaniel, we really appreacite your busines and feed back
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Friendly and not at all pushy

Everything from car functions to finance options explained clearly in a nice and relaxed environment.

May 7, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thankyou very much Bruce for your recent purchase and the great feedback
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Brilliant

Having had a MG HS before it was a no brainier not to have another MG HS.
Christian Jone in MG Cardiff was absolutely brilliant and very helpful.

May 7, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you Mrs Wyatt for purchasing yet another MG from us and taking the time to leave a great review. we will pass on your thanks to Christian
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

The sales person Christian was…

The sales person Christian was absolutely brilliant couldn't have been any more helpful and friendly I am over the moon with the car and I would definitely recommend Nathaniel cars to all my family and friends

May 2, 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you for the fantastic review! We are dedicated to providing the best experience, and it's wonderful to know we succeeded.
We are really pleased that you will share your experience with friends
Kind Regards

Rated 5 out of 5 stars

Very easy buying process

Very easy buying process, no pressure and very knowledgeable

May 4, 2026
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Reply from Nathaniel Car Sales - Cardiff

We really appracaite the 5 star review and feedback
Kind Regards Nathaniel Team

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