Staff were courteous professional and couldn’t help any more. Explained everything and assisted with all of the paperwork and explaining all areas require required for the purchase of the vehicle.
Company replied
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See what reviewers are saying
From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... See more
Company replied
First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more
Company replied
Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive. After I had carried out an extensive test drive on my o... See more
Company replied
Company details
Written by the company
Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!
Contact info
218 Penarth Road, CF11 8NN, Cardiff, Wales, United Kingdom
- (029) 2002 0225
4.9
Excellent
490 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Everything explained about the car and…
Everything explained about the car and the promise of back up if needed.
Not pushy, friendly and really helpful
June 18, 2026
Reply from Nathaniel Car Sales - Cardiff
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated
Kind Regards Nathaniel Team
Excellent Service
I met with a wonderful sales man, names Damien Perkins. He was professional, but very intune with the customer, namely me. There was no hard sell, just a sound knowledge of the car and he understood my requirements. His professionalism went over and above to what I've experienced from any sales person I've dealt with in my 50 years of driving.
Diolch yn fawr Damien.
Maureen Weaver
June 5, 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you Maureen for taking the time to leave such a thoughtful review! We're delighted that Damien made your experience special. I'll be sure to share your kind words with him and the rest of our team. We look forward to your next visit
Kind Regards Nathaniel Team
Really good deals on MG cars
Really good deals on MG cars. Have recommended to my family also. My daughter had a minor fault on hers- fixed without a quibble even though the car was 6 years old. Sales staff are not pushy but know their stuff!
June 3, 2026
Reply from Nathaniel Car Sales - Cardiff
Thanks you Barry, your review means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!
Kind Regards Nathaniel Team
Great service from Chris from when we…
Great service from Chris from when we first met until the end 👏👏👍🏼
May 30, 2026
Reply from Nathaniel Car Sales - Cardiff
Hi John, thank you so much for the 5-star rating! We’re thrilled you had a great experience with Chris and can’t wait to welcome you back
Kind Regards Nathaniel Team
Top Salesman
We were made welcome as soon as we drove into the dealership our first visit we were just looking but fell in love with the changan so went back for the 2nd time and purchased the car we wanted
Cody is very professional puts you at ease nothing is too much trouble he makes feel valued, He certainly knows he job and goes the extra mile to make sure everything is 100%
May 27, 2026
Unprompted review
Reply from Nathaniel Car Sales - Cardiff
Dear Jonathan
Wow! 🤩 Thank you so much for your incredibly kind words and for leaving us a five-star rating! We’re thrilled to hear about your fantastic experience with Cody.
It’s customers like you who make Cody's role so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.
Kind Regards Nathaniel Team
Christian my sales advisor was very…
Christian my sales advisor was very professional, helpful and put me at ease. As far as sales are concerned my experience was 5 star . Unfortunately I have had to return six days later as the engine light has come on. Christian again was extremely helpful and I am hoping this is just a blip and all will be well with the car as I love it.
May 23, 2026
Reply from Nathaniel Car Sales - Cardiff
Hi Caroline
We greatly appreciate your review. It’s fantastic to know that you had a wonderful experience with Christian. We are very sorry to here about the 'blip' and having to come back in to sort a light on but hopefully this dose not detract from you enjoying the car.
If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know
Kind Regards Nathaniel Team
Christian jones was absolutely amazing…
Christian jones was absolutely amazing nothing was too difficult he friendly and made us feel welcome definitely recommend if you go to Nathaniels to try see Christian
May 20, 2026
Reply from Nathaniel Car Sales - Cardiff
We really appreciate your positive feedback. It means a lot to Christian and our whole team
Kind Regtards Nathaniel Team
Reply from Nathaniel Car Sales - Cardiff
Your 5‑star rating made our day. Thank you for choosing us
Kind Regards Nathaniel Team
Excellent experience buying a new car.
Sales Executive Shane was not pushy answered all our questions in a professional manner about the car we were interested in, making the whole sales experience enjoyable from start to finish.
May 24, 2026
Reply from Nathaniel Car Sales - Cardiff
We really appreciate your 5-star rating, Kevin
It means a lot to our whole team here in Cardiff. Thank you for choosing us, and we hope to see you again soon!
Kind Regards Nathaniel Team
Helpful salesman, excellent deal
Helpful salesman, Christian, attentive without being pushy, straightforward process throughout, car viewed was in excellent condition at a fair price, and decent part exchange deal for my car, the salesman sorted form V5 and road tax on line, very pleased with servicing package purchased that includes AA cover and courtesy car provision, hopefully trouble free motoring, plus my daughter gets a reward for recommending Nathaniel.
May 16, 2026
Reply from Nathaniel Car Sales - Cardiff
We’re so grateful for your detailed feedback, Sean. It’s great to know that Christian stood out for you, and we’ll keep working hard to deliver the same level of service every time.
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales - Cardiff
We are very pleased that you had a great experience with our service department, hope to see you again soon
Kind Regards Nathaniel Team
very helpful
May 14, 2026
Reply from Nathaniel Car Sales - Cardiff
We very much appreciate the 5 Star review, many thanks
Elliot was professional and understood…
Elliot was professional and understood my needs quick efficient and polite
May 13, 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you very much for the great feedback, we will pass on this to Elliott
Kind Regards Nathaniel Team
Staff are frendly and gave answers to…
Staff are frendly and gave answers to all my questions
great
May 10, 2026
Reply from Nathaniel Car Sales - Cardiff
Thanks Paul for the amazing feedback
Kind regards Nathaniel Team
Went to the Penarth Rd show room just…16
Went to the Penarth Rd show room just to look at the cars made inquery about the new MGS9 spoke to Damien was very helpful gave me all the info on the car I ended up buying it very helpful person
April 16, 2026
Unprompted review
Reply from Nathaniel Car Sales - Cardiff
Thanks for the great feedback , the new MG S9 is really a stand out car in the range and we very much hope you enjoy it.
Kind Regards Nathaniel Team
Friendly service and great value
May 11, 2026
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Dougie for the great feedback
Kind Regards Nathaniel Team
The professional but very personal…
The professional but very personal touch with your staff
April 30, 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you very much for recent purchase and leaving us great feedback
Kind Regards Nathaniel Team
Brilliant service from Cardiff
Brilliant service from Cardiff.
Christian was excellent in answering all my questions getting me many quotes on different cars and to match my budget
Thanks again
May 10, 2026
Reply from Nathaniel Car Sales - Cardiff
Thanks Matt for purchasing yet another car from Nathaniel, we really appreacite your busines and feed back
Kind Regards Nathaniel Team
Excellent service and Shane a proper…
Excellent service and Shane a proper gent thanks so much
May 10, 2026
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Roy for the great feedback, Shane will be pleased to read this
Kind Regards Nathaniel Team
Friendly and not at all pushy
Everything from car functions to finance options explained clearly in a nice and relaxed environment.
May 7, 2026
Reply from Nathaniel Car Sales - Cardiff
Thankyou very much Bruce for your recent purchase and the great feedback
Kind regards Nathaniel Team
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