Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more
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Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... See more
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Very professional, welcoming and any questions I asked was answered as it my first time owing a MG. All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile. I woul... See more
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Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping exper... See more
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Company details
About Nathaniel Car Sales - Cwmbran
Written by the company
Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
WHY CHOOSE US?
For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!
Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours
Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok
Contact info
Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, United Kingdom
- 01633 482253
4.8
Excellent
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Martin Watch is a very friendly and knowledgeable sales person
Martin Watch the sales man was very helpful and friendly from the moment we first arrived at the showroom to the day we picked up the new car. Martin kept in contact updating me on the progress of the handover process. On the Day of the handover Martin was at the door to greet me and talked me through the handover process and gave me a demonstration of the instrument panel ect. He also directed me to the my MG website for Extra help. I will definitely recommend Cwmbran MG to friends and family and work colleagues
November 24, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for sharing your experience! We're thrilled Martin could make your journey from showroom to handover so smooth and helpful. We really appreciate your recommendation and look forward to seeing you again in the future!
Buy from Nathaniel Cars
Excellent serive from start to finish, The sales person Shaun was very informative and patient with us, thank you Shaun
November 23, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for the 5 star review and feedback about Shaun, we look forward to seeing you when its time for your service
I would give zero stars if possible
I would give zero stars if possible, my son took his car to the dealership in Cwmbran for its MOT, unfortunately it failed due to a warranty brake fault. My son was left stranded 15miles from home, unable to get home to pick up his daughter from nursery and unable to get to work the next day. No assistance from the dealership, luckily my wife was able to stop her work and pick him up and I loaned him my car. Due to no car I then had to walk to 2miles through the freezing snow to work and home. No apology from the service, no response from their WhatsApp but plenty of excuses.
Take my advice and go elsewhere, nothing but unhelpful.
November 19, 2025
Unprompted review
Reply from Nathaniel Car Sales - Cwmbran
We’re very sorry to hear about this experience and sincerely apologise for the inconvenience caused. Unfortunately, due to a current shortage of cars at short notice, we were unable to provide immediate assistance, but we completely understand how frustrating this must have been. We’re reviewing our processes to ensure better support in the future. Thank you for bringing this to our attention.
Nathaniel car sales excellent
From initial visit right through to purchasing and picking car up everyone was helpful and attentive. Would highly recommend Nathaniel to anyone looking for their next car.
November 10, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for your wonderful feedback! We're delighted to hear that you found our team helpful and attentive throughout your car-buying journey. We really appreciate your recommendation and hope you’re loving your new car.
— The Nathaniel Cars Team
Rob was so helpful in every part of the…
Rob was so helpful in every part of the process keeping me updated on every promise he made and kept.
The handover was seamless and informative. Even the breakdown the following day was handled with such professionalism by Reece. Great experience all round.
November 10, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for your fantastic review! We're so pleased to hear that Rob looked after you throughout the entire process and that Reece handled things so professionally when you needed assistance. We’re glad everything was resolved smoothly and that your overall experience remained such a positive one. Enjoy your new car, and thank you for choosing Nathaniel Cars!
— The Nathaniel Cars Team
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review.
We aim to please.
Thanks for your business.
Nathaniel MG
Cwmbran
From start to finish brilliant help
From start to finish brilliant help. Answered every question asked with no hesitation.
Would highly recommend.
November 7, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review,
We are always on hand to help and assist.
Thanks again
Nathaniel MG
Cwmbran
Your sales advisor
Your sales advisor, Shaun was friendly helpful and informative. He never applied any 'sales' pressure but was respectful and polite
October 31, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the review,
I will make sure Shaun gets the feed back.
Let us know what we can do to make the experience five stars next time.
Thanks
Nathaniel MG
Cwmbran
Very efficient vehicle hand over…
Very efficient vehicle hand over process on Motability. Staff helpful and made great effort to include my daughter. Thank you.
October 29, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, we really appreciate your comments.
We are always a family focused organisation.
Thanks again for you kind words.
Nathaniel MG
Cwmbran
Very helpful n faultless on all…
Very helpful n faultless on all paperwork that was done for us
October 30, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for the 5 star review and great feedback
Easily welcomed and looked after. Not rushed.
Superb salesmanship. Excellent customer service. Happily welcomed and not rushed. Patient with all my questions. I felt appreciated and well looked after.
October 29, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for the 5 star review and great feedback, we really do appreciate our customers. We hope you enjoy your new car
Staff great
Staff great, really polite and professional went through functions of car. Love the car stunning and fantastic to drive. Would highly reccomend
My local is Cwmbran We are moving but as service so good will continue to return
October 23, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, I will make sure that Martin get the praise he so deserves.
He is a fantastic member of the team and is always on hand to help in any way he can.
Thanks again
Nathaniel MG
Cwmbran
MG car
I think that with the step from a fuel car to hybrid should have involved a more intense handover in how to use all the new aspects of the car
June 27, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for this valuable feedback.
We completely agree that the shift to a hybrid car requires a more intense and detailed handover to fully explain all the new technology and features. We apologise that your experience didn't meet your expectations on this occasion. We will share your thoughts with our sales and service teams with a view to reviewing the hybrid handover experience.
If you have any outstanding questions, your Sales Executive will be more than happy to help. MG also has some model specific handover guides, which you may view at https://www.mg.co.uk/mg-always-with-you.
We hope you are enjoying your new car and appreciate you bringing this to our attention.
New car purchase
The experience of buying a new car from Nathaniel was extremely easy. There was a very relaxed atmosphere and no pressure by the sales team.
October 24, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, we pride ourselves as being a nice relaxed no pressure atmosphere here.
Thanks again
Nathaniel MG
Cwmbran
Martin was great from the moment we…
Martin was great from the moment we enquired right through to purchasing
October 22, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, I will make sure Martin gets your kind message.
Thanks again.
Nathaniel MG
Cwmbran
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, we really appreciate you taking the time.
Thanks again
Nathaniel MG
Cwmbran
Nathaniel car are great
Sale people are great easy to talk to and keep you in touch though the buying of the car
October 17, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks Robert,
Thanks for leaving the five star review we really appreciate it.
Thanks again,
Nathaniel Cars
Cwmbran
Amazing customer service
Amazing customer service, no pressure to buy, let you look around all vehicles on your own. Very knowledgeable about the cars. First class service
Would highly recommend to anyone
October 9, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you very much for taking the time to leave a great review for Gwyn. I'll make sure he sees this.... Once again thank you for your business, we really appreciate it!
I recently purchased a car from them
I recently purchased a car from them, I had no problems at all. Recommended.
October 11, 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for your recommendation! We're glad to hear your car purchase went smoothly and that you had a positive experience with us. If you ever need anything in the future, don't hesitate to get in touch. Enjoy your new car!
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, we really appreciate you taking the time.
I will pass on your kind words to Martin.
Thanks again
Nathaniel MG
Cwmbran
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