Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more
Company replied
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Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more
Company replied
Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... See more
Company replied
Very professional, welcoming and any questions I asked was answered as it my first time owing a MG. All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile. I woul... See more
Company replied
Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping exper... See more
Company replied
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Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, United Kingdom
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I'll start with more than happy with the car and the deal but communication wasn't the best, sales guy that dealt with us seemed a little stressed out, so many figure changes we didn't know where we were,

Reply from Nathaniel Car Sales - Cwmbran
Excellent service. Quick response times to any queries and a smooth process to buying the car that worked exactly as we understood it would.
Thanks Gwyn!

Reply from Nathaniel Car Sales - Cwmbran
Great customer service, very informative would definitely recommend 👍.

Reply from Nathaniel Car Sales - Cwmbran
Martin and Gwyn where both excellent. Love the new car. Thanks gents

Reply from Nathaniel Car Sales - Cwmbran
We met with Martin who went through all the paperwork with me then sat in the car with me to go through all the settings which was very helpful I left feeling very relaxed to to drive my new car love my new mg trophy

Reply from Nathaniel Car Sales - Cwmbran
The cars we viewed were immaculate. When we enquired about a particular car, we were offered a lengthy test drive. The salesman made us feel at ease and there was no pressure to purchase. We decided to buy the vehicle and it is marvellous! We highly recommend Nathaniel Cwmbran :)!

Reply from Nathaniel Car Sales - Cwmbran
From the mkment we stepped into the showroom up until we collected our new car the staff made us feel welcome and important to them. I can remind this company enough

Reply from Nathaniel Car Sales - Cwmbran
Nice people who dealt with us smart when went in to inquire about the vehicle

Reply from Nathaniel Car Sales - Cwmbran
Excellent really helpful staff love the car don’t rush you and helpful with car details will go back again….

Reply from Nathaniel Car Sales - Cwmbran
Helpful staff. Made me feel comfortable and welcome. Very happy with my new car and would use Nathaniel cars again. The customer service was amazing. Thanks to Rob who was very helpful and professional.

Reply from Nathaniel Car Sales - Cwmbran

Reply from Nathaniel Car Sales - Cwmbran

Reply from Nathaniel Car Sales - Cwmbran
Very professional and friendly at the same time.
Everything went exactly as planned and on time.
Essential operations of the vehicle explained and demonstrated very clearly.
And, of course one of the best full hybrid SUV’s currently on the market.
What more do you need??

Reply from Nathaniel Car Sales - Cwmbran
The representative gave excellent advice about my new car lease and this was communicated well. My questions were also answered regarding the vehicle functions including the menus within the infotainment system. Bravo.

Reply from Nathaniel Car Sales - Cwmbran
Simple, friendly, transparent. No typical ‘car salesman sleaze’. Refreshing and enjoyable experience - wish all showrooms approached it the same way!

Reply from Nathaniel Car Sales - Cwmbran
Would have prefered a more accurate update. But Martin gave me his best with what he was told

Reply from Nathaniel Car Sales - Cwmbran
Helpful, friendly staff. Answered all questions. Happy with car and service . Had been recommended by family member and did not disappoint

Reply from Nathaniel Car Sales - Cwmbran
Amazing service great customer service I would definitely recommend

Reply from Nathaniel Car Sales - Cwmbran
Direct with the facts. Showed me my options. Offered a test drive. Gave me the option for 3 years service cover. And it comes with 7 year warranty! Surprised me with the quick turnaround and I was off out the door with a new car. Fantastic.

Reply from Nathaniel Car Sales - Cwmbran
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