Nathaniel Car Sales - Cwmbran Reviews 

328
TrustScore 5 out of 5

4.8

Maendy Way, NP44 5LF Cwmbran, Pontnewydd, GB


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Rated 5 out of 5 stars

Very professional, welcoming and any questions I asked was answered as it my first time owing a MG. All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile. I woul... See more

Company replied

Rated 5 out of 5 stars

Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping exper... See more

Company replied

Rated 5 out of 5 stars

I enjoyed the whole experience. Shaun had plenty of patience with the many questions I asked him. I didn't feel pressured to buy and handover day was great with all the functions of the car explained... See more

Company replied

Rated 5 out of 5 stars

Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... See more

Company replied


Company details

  1. Car Dealer

About Nathaniel Car Sales - Cwmbran

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contact info

  • Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, United Kingdom

  • 01633 482253

4.8

Excellent

TrustScore 5 out of 5

328 reviews

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4.8

All reviews

(328)

583 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Very professional, welcoming and any questions I asked was answered as it my first time owing a MG.
All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile.
I would definitely recommend the company.

July 30, 2026
Nathaniel Car Sales - Cwmbran logo

Reply from Nathaniel Car Sales - Cwmbran

Hi Lucy,

Thanks for taking the time to write such a lovely review.

If you recommend a friend we are ready to pay out £100 each and every time.

Thanks again

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Christian understood what I wanted and…

Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping experience and lifts to and from the bus station were welcome.

July 20, 2026
Nathaniel Car Sales - Cwmbran logo

Reply from Nathaniel Car Sales - Cwmbran

Hi Julie,

Thanks for taking the time to write such a glowing review.
I make sure that Christian gets the praise he deserves.

Thanks again,

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

I enjoyed the whole experience

I enjoyed the whole experience. Shaun had plenty of patience with the many questions I asked him. I didn't feel pressured to buy and handover day was great with all the functions of the car explained and the phone synced and app binded to car etc hence the 5 stars

July 17, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Jules,

Thanks for the five star review, we really appreciate it.
If you would like to refer a friend or family member we will be delighted to reward you with the sum of £100 every time.

Thanks again

Nathaniel MG

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very knowledgeable staff.

July 11, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Kevin

Thanks for the five star review we really appreciate it.

Thanks again.

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Lovley staff

Lovley staff ! Handled my change over very smoothly!

July 2, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the five star review we really appreciate it.
If you have a friend or family member who would love a Nathaniel vehicle we will send you £100 every time as a thankyou.

Thanks again
Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

HS Hybrid +

Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was whilst waiting for the car, the progress report could if been better because when our previous car (Kia Sportage) was being ordered, we received regular reports and had access to Kias website to review the progress.
But after all that, we are very pleased with car - i thought the Kia was good but the MG HS is better!

June 28, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the review,

We will take on board you having some sight of the vehicle, we are not there yet.
I am so glad the experience here at Nathaniel MG is making the buying experience a delightful one.

If you recommend a friend or family member to the Nathaniel Sales division we will send you £100 on every customer who purchases.

Thanks again
Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Exceptional service I’d like to say a…

Exceptional service I’d like to say a big thank you to Robert and Chris for their healthfulness kindness & quick Service
I’m very happy with my MG HS hybrid
thanks MG. VERY HAPPY CUSTOMER.
KAT 😻👍🏽

July 2, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Good afternoon Katrina,

Thanks for taking the time to write such a glowing review.

Thanks again

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

The gentlemen that looked after me

The gentlemen that looked after me, very good service

June 25, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Mark,

Thanks for taking the time to give us 5 stars.

Please do not hesitate to call if needed.

Many thanks,

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Very friendly and professional and not…

Very friendly and professional and not pushy when I visited Cwmbran to look at cars. I ended up buying a car that covers more than my expectations and the handover when I picked up my new car was made even better by the salesman sitting in the car and explaining the controls and how to get the best out of my MG ZS Hybrid +. I would recommend 100% from my own personal experience with the garage and the help from Rob and his team in my purchase.Very pleased.
Thank you
Stef

June 27, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Stef. Thank you so much for taking the time to do a review for us. Don't forget, we're always here when you need us...

Rated 5 out of 5 stars

MG ZS Hybrid + Trophy

I knew what I wanted before I came to the showroom, so that made it easier for all!
The Salesperson, Gwyn Evans, took me through the options, what would be included in the cost etc. All done with professionalism and friendliness.
Taking out a similar model for a test drive was no problem.
The whole experience was a relaxed one with no pressure to buy a car.
Collection was easy, a different Sales Person, but he had the same approach and went through the details of the car explaining and answering all my questions.

June 20, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thank you Steve. I'll make sure Gwyn see's your kind comments. Don't be stranger, we're always here when you need us...

Rated 5 out of 5 stars

Gwyn the salesman talked and listened…

Gwyn the salesman talked and listened to me all through the sale very informative and professional through the whole process. The hand over again was handled by Gwyn who set all the settings that I wanted and did the bind of the car to the mg app on my phone. What more can I say I would recommend Nathaniel car sales to any one 5 star service and at a very good price

June 26, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thank you for this review John. I know Gwyn was pleased to look after you, and glad to know you made it back to Edinburgh with no drama...

Rated 5 out of 5 stars

It takes less than two hours to get…

It takes less than two hours to get your car if everything is sorted on your end. Highly efficient service!

June 21, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the five star review, we really appreciate you taking the time to write the review.

Thanks again

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

The staff at Cwmbran were very…

The staff at Cwmbran were very friendly, knowledgeable, nothing was too much trouble. They made the whole process of looking at the various cars and purchasing process enjoyable and painless.

June 20, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the five star review,

On behalf of all the staff at Nathaniel Cars Cwmbran we thankyou for your kind words.

We are always on hand to help and assist

Thanks again

Nathaniel MG
Cwmbran

Rated 4 out of 5 stars

All good.

Very happy with our experience.
Chris was very helpful and informative

June 17, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for taking the time to write a review,
I will make sure that Chris gets all the praise he deserves.

Thanks

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

It was a nice experience

It was a nice experience .Mr Rob explained in detail and we purchased a new car from Nathanial MG showroom Cumbran.
From Bincy & Noble

June 15, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thank you for the 5 star review

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Easy to talk to and very helpful staff and no pressures put upon you to get a sale .

June 4, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks Mr Bird for taking the time to write the review, we really appreciate it.

Thanks again

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Excellent service today

Excellent service today needed a new tyre quite quickly
and as always everyone was helpful and very pleasant
cant fault them

June 10, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Cwmbran

Thanks Catherine for the glowing review, I make sure I pass on you comments to the aftersales team.

Thanks again
Nathaniel MG
Cwmbran

Rated 3 out of 5 stars

Sales staff and car are great but software doesnt work and its a long process to fix

It was great dealing with them and answering questions. However when picking the car up there was an issue with the software. I was about to drive away but the sales staff wanted to check it with me and thankfully they did. They couldnt fix it there, its take a month to get it booked in for a software update date and whilst thats not the sales staff its frustrating its taking so long. My husband s car has the same issue and his isnt even booked in yet.

May 30, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for bringing this to my attention, I thought this was dealt with.

If this has not been resolved could you be so kind and reach out on 07425807842 from Tuesday as I will get your vehicle booked in straight away, this is not good enough.

So sorry for the inconvenience

Thanks

Robert Jones
General Manager
Nathaniel MG
Cwmbran

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