Nathaniel Car Sales - Cwmbran Reviews 

341
TrustScore 5 out of 5

4.8

Maendy Way, NP44 5LF Cwmbran, Pontnewydd, GB


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Rated 5 out of 5 stars

Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more

Company replied

Rated 5 out of 5 stars

Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... See more

Company replied

Rated 5 out of 5 stars

Very professional, welcoming and any questions I asked was answered as it my first time owing a MG. All the staff at Nathaniel cars Cwmbrân are friendly and make sure they go the extra mile. I woul... See more

Company replied

Rated 5 out of 5 stars

Christian understood what I wanted and more important what I didn't want ie to keep the cost down. Although he suggested all the extras he didn't assume I would want them. We bonded over camping exper... See more

Company replied


Company details

  1. Car Dealer

About Nathaniel Car Sales - Cwmbran

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contact info

  • Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, United Kingdom

  • 01633 482253

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(341)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service I’d like to say a…

Exceptional service I’d like to say a big thank you to Robert and Chris for their healthfulness kindness & quick Service
I’m very happy with my MG HS hybrid
thanks MG. VERY HAPPY CUSTOMER.
KAT 😻👍🏽

July 2, 2026
Nathaniel Car Sales - Cwmbran logo

Reply from Nathaniel Car Sales - Cwmbran

Good afternoon Katrina,

Thanks for taking the time to write such a glowing review.

Thanks again

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

The gentlemen that looked after me

The gentlemen that looked after me, very good service

June 25, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Mark,

Thanks for taking the time to give us 5 stars.

Please do not hesitate to call if needed.

Many thanks,

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Very friendly and professional and not…

Very friendly and professional and not pushy when I visited Cwmbran to look at cars. I ended up buying a car that covers more than my expectations and the handover when I picked up my new car was made even better by the salesman sitting in the car and explaining the controls and how to get the best out of my MG ZS Hybrid +. I would recommend 100% from my own personal experience with the garage and the help from Rob and his team in my purchase.Very pleased.
Thank you
Stef

June 27, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Stef. Thank you so much for taking the time to do a review for us. Don't forget, we're always here when you need us...

Rated 5 out of 5 stars

MG ZS Hybrid + Trophy

I knew what I wanted before I came to the showroom, so that made it easier for all!
The Salesperson, Gwyn Evans, took me through the options, what would be included in the cost etc. All done with professionalism and friendliness.
Taking out a similar model for a test drive was no problem.
The whole experience was a relaxed one with no pressure to buy a car.
Collection was easy, a different Sales Person, but he had the same approach and went through the details of the car explaining and answering all my questions.

June 20, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thank you Steve. I'll make sure Gwyn see's your kind comments. Don't be stranger, we're always here when you need us...

Rated 5 out of 5 stars

Gwyn the salesman talked and listened…

Gwyn the salesman talked and listened to me all through the sale very informative and professional through the whole process. The hand over again was handled by Gwyn who set all the settings that I wanted and did the bind of the car to the mg app on my phone. What more can I say I would recommend Nathaniel car sales to any one 5 star service and at a very good price

June 26, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thank you for this review John. I know Gwyn was pleased to look after you, and glad to know you made it back to Edinburgh with no drama...

Rated 5 out of 5 stars

It takes less than two hours to get…

It takes less than two hours to get your car if everything is sorted on your end. Highly efficient service!

June 21, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the five star review, we really appreciate you taking the time to write the review.

Thanks again

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

The staff at Cwmbran were very…

The staff at Cwmbran were very friendly, knowledgeable, nothing was too much trouble. They made the whole process of looking at the various cars and purchasing process enjoyable and painless.

June 20, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the five star review,

On behalf of all the staff at Nathaniel Cars Cwmbran we thankyou for your kind words.

We are always on hand to help and assist

Thanks again

Nathaniel MG
Cwmbran

Rated 4 out of 5 stars

All good.

Very happy with our experience.
Chris was very helpful and informative

June 17, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for taking the time to write a review,
I will make sure that Chris gets all the praise he deserves.

Thanks

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

It was a nice experience

It was a nice experience .Mr Rob explained in detail and we purchased a new car from Nathanial MG showroom Cumbran.
From Bincy & Noble

June 15, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thank you for the 5 star review

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Easy to talk to and very helpful staff and no pressures put upon you to get a sale .

June 4, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks Mr Bird for taking the time to write the review, we really appreciate it.

Thanks again

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Excellent service today

Excellent service today needed a new tyre quite quickly
and as always everyone was helpful and very pleasant
cant fault them

June 10, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Cwmbran

Thanks Catherine for the glowing review, I make sure I pass on you comments to the aftersales team.

Thanks again
Nathaniel MG
Cwmbran

Rated 3 out of 5 stars

Sales staff and car are great but software doesnt work and its a long process to fix

It was great dealing with them and answering questions. However when picking the car up there was an issue with the software. I was about to drive away but the sales staff wanted to check it with me and thankfully they did. They couldnt fix it there, its take a month to get it booked in for a software update date and whilst thats not the sales staff its frustrating its taking so long. My husband s car has the same issue and his isnt even booked in yet.

May 30, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for bringing this to my attention, I thought this was dealt with.

If this has not been resolved could you be so kind and reach out on 07425807842 from Tuesday as I will get your vehicle booked in straight away, this is not good enough.

So sorry for the inconvenience

Thanks

Robert Jones
General Manager
Nathaniel MG
Cwmbran

Rated 4 out of 5 stars

Good overall experience

Good overall experience. Kept informed throughout

June 3, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the review Alun,

We look forward to seeing you on its 1st service in 12 month/15000 miles.

I will get the kettle on.

Thanks
Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Our experiance with Nathaniel Car Sales…

Our experiance with Nathaniel Car Sales staff was absolutely fantastic and their service was very accommodating to us and we couldn't be happier with our car.

May 4, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Thanks for the review, we really appreciate your comments.
I will pass these kind words onto the team.

Thanks
Nathaniel MG
Cwmbarn

Rated 5 out of 5 stars

Fantastic service from all the boys at…

Fantastic service from all the boys at Nathaniel Cars Cwmbran. So pleased with my new car. Would recommend shopping there when it’s your time to upgrade.

May 10, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Vicky
Thanks for the glowing review, we really appreciate it.

Thanks again
Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Great service from Cwmbrân Branch

Great service from Gwyn and Rob over many years as Colley Motors and Nathaniel, will always buy our cars from these guys. Service department, Denise is brilliant and technicians are great, never been disappointed at Cwmbrân.

April 14, 2026
Unprompted review
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Reply from Nathaniel Car Sales - Cwmbran

Thanks Barrie,
It is always a pleasure, Thanks for your continued support.

Nathaniel MG
Cwmbran

Rated 5 out of 5 stars

Friendly and professional during and…

Friendly and professional during and after sale, would highly recommend to friends

May 13, 2026
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Reply from Nathaniel Car Sales - Cwmbran

Hi Paul,

Thanks for taking the time to write such a lovely review.
We are always on hand to help and assist.
Thanks

Rated 5 out of 5 stars

We were provided with good costumer…

We were provided with good costumer service and the staff provided updates regularly

May 1, 2026
Nathaniel Car Sales - Cwmbran logo

Reply from Nathaniel Car Sales - Cwmbran

Thanks Graham,
We really appreciate you taking the time to let us know that the team are doing such a great job.

Thanks again
Nathaniel MG Cwmbran

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